[Resolved]  Ebay.in — Sony xperia e4 - paisa pay id: [protected]

Address:

121004

Dear sir/madam,

Thank you ebay team!!! For cheating me very wisely through ebay purchasing.
I dare to purchase a "sony xperia e4 dual sim smartphone" model: e2115 (Item id:[protected] and paisa pay id: [protected] under deal 21. As per the ebay communication the above said mobile phone was sold by ebay seller "appletreee2013".

I felt cheated by you people through this "ebay" online shopping, as the seller sold me faulti mobile phone.

The phone was received to me on 13/06/2015 and working well. On dated 17/06/2015 at about 1730 hours during talking over phone, its showing low battery and went off. I recharged the phone for 3 hours, but its charging indicator was showing "red" instead of "green" light and was not getting "on".

On the behalf of ebay, the phone was repaired by the seller as it was under seller waranty. After repairing the i got phone back on 22/08/2015 and it working well.

But, today 03/11/2015 at morning 920 in the office, i talking over phone and its got shut down instantly again and could not restarted. I tried it charge but its not responding and charging indicator light also not glow.

First time its got electronicly dead after 1 month of purchase and its again got dead after 2 months of repairing by you (Seller). I am worried and could not understand how i handled this matter. This was the faulti mobile phone which was sold online and now customer is facing the problem.

It is not possible to sent this mobile to channai for repair after each month or two and who will be wear the courier charges as its still under seller warranty and how long i will be victim.

Further, what is assurance that this will not be happned again in future with this phone and will be run properly. It seems that the seller set the time for software or devise to automatically get it inactive after sepcified period of time.

I requested to the ebay team please getrid me off from this problem as i could't wear more pain over this episode. If it is possible to arrange the repair work in the delhi ncr area

Please reply me imediatly

Thanks
Manoj mishra