[Resolved]  Ebay.in — Want My refund on Purchasing - Nokia 130 Mobile Phone + Dual Sim + White Color (NA[protected]#[protected] sold to chowd_paya on 27-Oct-2015

Address:	Faridabad, Haryana, 121002
Website:	ebay.in

I have purchase Nokia 130 Mobile Phone + Dual Sim + White Color (NA[protected]#[protected] of Rs. 1, 599.00 on 27-Oct-2015 which is not described as i want. So after discussing with ebay for canceling the product and order another one from same seller i did not get solution as the denied to canceling the product and ask to contact direct seller, so called seller & from seller side i got instructions that not cancel this product now you just need to do another transaction for another mobile and after receiving the first phone you just need to raise claim on ebay side to return & refund and ebay will simply help you and by trusting Ebay and Seller i made another transaction with immediate payment of Rs. 1, 599.00. But after receiving both the product when i raised the claim for the one which i did not want, ebay had simply told me that they are closing this claim as your justification is not valid and as well as i spoke to seller the simply denied from there statement and told me that the concerned person talking with you from our side was not aware of ebay process that's why she may be suggested you this and canceled my call. Now both the ebay and seller are blaming to each other and refusing my request. As i am totally cheated from both the Ebay and Ebay's seller all because of miscommunication, now they are not giving any response and reply on my plenty of mails gone from my side continuously. I request you to please take an immediate action for my problem and provide me a positive solution. thanks Payal Chowdhury [protected]@gmail.com [protected]