Ebay India On Line Shopping — Different product received than display product (Iron) | |||||
Dear Sir, We purchase the bajaj Iron product as on Ebay site, where we paid first through credit card payment dated-21.11.15 we have selected the product as per the shown photo copy as on site. but the received product is not same as shown in pic. at web site. then we contacted and told . but they are refusing to return back iron and refund the money. The product which we received have less cost in market which they taken more 799. In market the prize is less. not responding properly, not taken back the receveived material and not given the money which we paid. Please take some action .The details of emails as below. From: [protected]@sterlingwilson.com Sent: 11/24/2015 03:15:27 AM To: ; Subject: PaisaPay ID [protected] -DISCRIPANCY OF IRON RECEIVED Dear Sir, As per telephonic discussion with you, Sending photo copy of received bajaj make iron. I am not satisfied about the received product Because on the eBay site the photo of iron ( logo) which I saw is not matching with the received product please take back the product & refund my money. Please do the needful asap. Regards Devendra D. Khanvilkar MOB. NO. [protected] AdChoice Shop by All Categories category DX7 iron Include description Hi! Sign in or register Deals Sell Help & Contact Refine your search for DX7 iron Categories Home & Kitchen Appliances (4) Small Appliances (4) Home & Living (2) Housekeeping & Organization (2) Price Rs. to Rs. Format see all All Listings Auction Buy It Now Brand see all Type see all Warranty see all Condition see all New (6) Item Location see all On eBay.In India only Show only see all Free shipping Completed listings Sold listings Paisa Pay EMI Cash on Delivery More refinements... My eBay My PaisaPay eBay http://www.ebay.in/sch/i.html?_from=R40&_trksid=p2050601.m570.l13... 1 of 34 23-Nov-15 4:22 PM Was this information helpful? | |||||
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eBay.in customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi devendrak1,
We would like to inform you that as per eBay policies we cover the buyers under eG only if the item received is not as described / not as expected. However, in this case the item received is completely as per description but not as per your expectation. So, eBay would not be able to intervene in this anymore as the claim falls under non-eligible criteria.
We would request you to get in touch with the seller and resolve the issue amicably.
Thanks & Regards
Team Ebay
We would like to inform you that as per eBay policies we cover the buyers under eG only if the item received is not as described / not as expected. However, in this case the item received is completely as per description but not as per your expectation. So, eBay would not be able to intervene in this anymore as the claim falls under non-eligible criteria.
We would request you to get in touch with the seller and resolve the issue amicably.
Thanks & Regards
Team Ebay
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Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com
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