[Resolved]  Ebay Online Seller — Online payment made but the product not received as yet.

Address:	Sirsa, Haryana, 125104
Website:	www.ebay.in

1. on 15-02.2016, I ordered for speakers (Tech com Speakers USB port 450 W) for Rs. 435 +50 (Shipping Charges)= total Rs 485.
2. Using an Ebay Discount Coupon of Rs. 200, I made payment of remaining amount Rs. 285 through my SBI net banking account with transaction ID IG0BMNVRJ2 and Ebay (PaisaPay) Id - [protected].
3. The delivery of the product was promised by[protected].
4. But two days later on 17.02.2016, Ebay replied me with an SMS that The product is OUT OF STOCK. your amount will be refunded within 6-7 days.
5. More surprisingly the same day I found the same product on their website but with the price of Rs. 635. the product is still available.
6. I talked to Ebay Customer Care Executive on [protected]. but his reply was not satisfactory.
7. They should not have received the amount if they have an excuse of Item being out of stock. above all, two days later they are cancelling the order. it is just harassment. No refund is made till date.

Now as a resolution I want the same product with the same amount that I have already paid to Ebay.

I hope some strict actions from your part against eaby in this regard.