[Resolved]  eBay — Original xiaomi power bank sold by ebay is duplicate product

Address:	400063
Website:	ebay.in

The advertisement on ebay claimed 100% original xiaomi 10400 mah powebank for item no.[protected]. Seller id riteshjunej-0, buyer id shalekhassan2012


1. The 20 digit code on packaging to determine original product is missing and so product without the code is duplicate and fake.
2. Cannot turn off the power button while charging the mobile. Have to disconnect the cable out of the phone as the power button doesn't work.
3. While charging the xiaomi power bank i cannot charge my mobile at the same time.
4. Place the power bank for charging for 3 hours, but it is still not showing full charge. If i cannot full charge it, then i cannot use 10400 mah entirely.
5. The cost is rs 500.00, however they have refunded just rs 200 only.
6. Every time i call the customer care they promise me within 7-10 working days the issue will be resolved. And later they send me false coupon code for rs 300 which doesn't work.
7. Ebay doesn't care to answer customer concern but it is a pity that they are selling fake product for xiaomi. I will move consumer court if my issue is not resolved within 5 days.