eBay — Received defective product & no refund yet

Address:Kolkata, West Bengal, 700074
Website:ebay.in

Paisapay id : [protected]
Claim id : 195458 clasim date:6 may 2016
Item:32 gb micro sd card
Payment mode :sbi debit card
Amount:rs.200/-
Puchased the above product, and received a defective one, raised claimed and received mail from ebay that my refund is approved it it will be credit to your original mode of payment within 6-8 working days. Till today i. E 19th may 2016 no refund. And they closed the claim without my permission.
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eBay.in customer support has been notified about the posted complaint.
May 24, 2016
Updated by nidhi93
Paisapay id : [protected]
Claim id : 195458 clasim date:6 may 2016
Item:32 gb micro sd card
Payment mode :sbi debit card
Amount:rs.200/-
Puchased the above product, and received a defective one, raised claimed and received mail from ebay that my refund is approved it it will be credit to your original mode of payment within 6-8 working days. And they closed the claim without my permission.talked to ebay support on saturday 21st may and they told refund to your will be in 48 hoursTill today i. E 24th may 2016 no refund.
Complaint comments 

Comments

Ebay — Product Not Delivered

Hello Sir I was order ebay for Pendrive for online shopping. but thats are not delivered by me. ebay says product delivered by another person. so please registered my coplaint by Ebay Shoping service

eBay.in Customer Care's response, May 21, 2016
Verified Support
Dear Customer(dantreliyasanjay),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.helpdesk@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay
Dear Nidhi(nidhi93),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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