[Resolved]  eBay — Wrong product delivered and bad customer service

Address:	Mumbai City, Maharashtra, 400706
Website:	www.ebay.in

Product - samsung og battery back panel cover.
Item id[protected]
Seller - indiacod


I ordered for a samsung back panel cover and received a simple cover instead which nowhere resembles the picture that was updated in the website. Also the cover is not original. The courier team works absolutely worse. The courier person when asked to wait, did not even wait for the customer and leaves the delivery address. I had to in turn take the follow up and catch the courier guy instead of he delivering the product to the given address. Ebay needs to upgrade themselves. Pathetic customer service and worst experience ever. I need my refund amount back asap along with the overall expenses that i had to incur while travelling to where the courier person was.