eBay.in Complaints & Reviews

Sir,

I Bidded a Pen Drive and one the same. I made the payment immediately through my Cr Card through Paisa Pay. After that i received a mail from the seller asking me to pay Rs 820 for the product which is against Ebay policy. Then i mailed the seller thrice regarding this issue and he is not at all responding.

So i raised the issue to Ebay customer care and the responce given by them is not satisfactory. After that no responce from Ebay also.

Product ID :[protected]
Paisa Pay Transaction ID : [protected]

The amount i paid also is not refunded.

Kindly see to that i get this product.

i have submitted all the documents to ebay, but still i am not getting any response from their side, even seller has confirmed that he got the payment, but i have not receive any item from the seller, please see the below emails

From: Srujan Y <[protected]@yahoo.in>
Subject: Re: Fw: reg lenovo laptop on ebay Friday, 29 May, 2009 2:48 AM
To: "jaideep singh" <[protected]@yahoo.co.in>
Date: Saturday, 30 May, 2009, 3:32 PM
just now we desptached the item to ur shipping adress u will receive the item on tuesday after receiving the item please send the confirmation ail. to me . thq.. for ur fast payment ...

________________________________________
Explore and discover exciting holidays and getaways with Yahoo! India Travel Click here!


-----Original Message-----
From: Srujan Y [mailto:[protected]@yahoo.in]
Sent: Thursday, May 28, 2009 11:27 PM
To: Jaideep Singh -X (jaidsing - IBM-STS International at Cisco)
Subject: reg lenovo laptop on ebay

thanking for ur response.

im sending u the our acocunt details to u ...

our acocunt details:

bank name: ICICI BANK
ACCOUNT NUMBER:[protected]
ACCOUNT NAME: R.VINAY BABU,
BRANCH NAME: KUKATPALLY,...

TOTAL PAYMNET IS 12300/-RS INCLUDING SHIPPING CARGES.. AFTER MAKING THE
PAYMENT PLEASE SEND THE CONFIRMATION MAIL TO ME... PLEASE SEND UR
CONTACT DETAILS AND UR SHIPPING ADRESS ONCE AGAIN ...

PLEASE INFOR ME HOW U CAN MAKE THEPAYMNET I MEAN I[censored]R GOING TOMAKE
ONLINE TRANSFER OR DEPOSITING CASH IN OUR ACCOUNT.. ..

AFTER TRANSFER THE PAYMNET PLEASE SEND CONFIRMATION MAIL TO ME..




ALONG WITH LAPTOP IM SENDING ALL WARANTY BILLS AND EXTERNAL BATTERY
AND.. ALL DRIVER CDS AND WINDOWS VISTA ORIGINAL LINCENSED KEY OPERATING
SYSTEM SOFTWARE AND KAPERSKY ANTI VIRUS LINCENSED KEY SOFTWARE ..
ORIGINAL CDS IM SENDING.. CARRYING AG ALSO IS THERE

IM WAITING FOR UR RESPONSE

THANKING U



From: eBay India Customer Support - inrswebhelp <[protected]@ebay.com>
Subject: SHORC003 - ATTN: Ricky M. | eBay Purchase Protection Program Claim - Claim # 1698075 (KMM3661727I15977L0KM)
To: "jaideep singh" <[protected]@yahoo.co.in>
Date: Wednesday, 26 August, 2009, 9:55 AM


Hello,

This is to confirm that we received the documents you submitted to us.

Unfortunately email acknowledgement from is not by itself a sufficient
form of proof of payment. Some form of verifiable bank documentation is
needed.

As mentioned, if the payment was made via a transfer from you own bank
account, a copy of the appropriate statement showing the withdrawal
associated with the transfer would be sufficient. If this is possible
you may be able to access your records online at no cost.

Alternatively, a copy of the deposit receipt, transfer record, or a
letter from your bank confirming the successful transfer of the funds,
would all represent acceptable forms of proof of payment.

We need this information to confirm the payment made to your transaction
partner and this is important to our investigation.

You may send the documentation to this email address:

mnl.[protected]@ebay.com

Subject: Attn: Ricky M. / Claim # 1698075

hi guys,



I bought one 32' Panasonic television on ebay india by paying Rs. 24000 by my credit card.

I did this transaction in 1st week of August.

In this period Ebay India had launched so called "Raksha Bandhan Gift Offer".

As per the offer if somebody buys product worth more than Rs. 10, 000 and pays by using their paisapay( i.e. using credit card or online bank transfer) system then

buyer can chose any one of the following gift;


i. Hydracoach (DJ4NYZ6V55)
ii. VIP i4 Laptop Backpack (S9JMBNKJ3S)
iii. Transcend 4GB MP3 player (3IXUMNG4DR)
iv. Altec Lansing Multimedia Speaker (7E7YSJN3OT)


So while placing order, I chose Transcend 4GB MP3 player. Though I received the ordered TV in time, there is still no sign of free gift.


So I contacted ebay supoport (by mail of course).

They said to me since I have violated ebay's policy I am not entitled for free gift.

They didn't even bother to specify which policy I violated.

This is cheating & untruthful behavior on ebay's part.

I guess they do promo & offer free gifts to buyers to increase their revenue (on paper) but when time comes to honor their commitment they just back of, without giving any clear /tangible reason.

They just copy paste one line "since U have violated ebay policies, we can't give you gift"

In the end my experience with ebay India was bad & now I am planing to return the TV which I bought from them.

Do U guys have had the same/similar experience or am I the only unfortunate one ?

Please share your views so that we can all unite against untruthful behavior of Ebay India and other people won't get cheated by so called offers of Ebay.

sir i have buy mobile(used) from ebay. the seller name is juned merchart, sir first complaint is he give me
the 1gb card free. that she not give me, then second is the batttery of the phone is 1st day of phone
not working good, and the third is after 2 weeks of phone the display are not working,
sit this not against the indian express i am working in

Hi Team,

I had purchased a diamond heart shaped pendant from ebay website, received a confirmation mail also for the same . I had paid through my credit card by Paisapay option Rs 435 on 17th Paril 2009 but till now i have not received that product . The seller contact no. that they have provided to me is also a wrong no. Below are the confirmation mails which I received from Ebay for confirming my purchase and my payment :

From: eBay Member: parinexport <[protected]@ebay.in>
Subject: Your invoice for eBay purchases - item #[protected], 0.06 Cts Real Diamond Heart Shape Pendant
To: [protected]@yahoo.co.in
Date: Friday, 17 April, 2009, 3:19 PM

eBay sent this message to Pallavi Bhandari (pallavi[protected].
Your registered name is included to show this message originated from eBay. Learn more.
Here's the information for your item, pallavi03091985!


Dear pallavi03091985,
Thank you for your purchase. The total for your item below is Rs. 435.00.
Pay Now
Click Pay Now to confirm shipping, get total price, and arrange payment through: PaisaPay.

Item # Item Title Qty. Price
[protected] 0.06 Cts Real Diamond Heart Shape Pendant 1 Rs. 435.00



Subtotal: Rs. 435.00

Shipping and handling via Flat Rate Courier - Delivery anywhere in India:
Rs. 0.00

Total: Rs. 435.00
Payment instructions PAYMENT DETAILS (1)YOU CAN DEPOSIT DIRECTLY BANK CASH OR. DDBank Of Baroda bank in FAVOUR OF ?Parin Bharatkumar Shah? A/C NO [protected], BulkaBhavan, Surat, Branch (2)PAYMENT IN PAISAPAY THROUGH CREDIT CARD. (3)YOU CAN POST D/D DIRECTLY IN FAVOUR OF ?Parin Bharatkumar Shah? AT ADDRESS. Parin Bharatkumar Shah BajiPura taluka Valod Dist Surat Bardoli 394690 India THANX, MAKE THE PAYMENT, MAIL US THE DETAILS
Please email me at [protected]@rediffmail.com if you have any questions.
Thank you again for your purchase.
parinexport

=====================================================================

From: [protected]@ebay.in <[protected]@ebay.in>
Subject: Thank you for paying with PaisaPay for eBay order (PaisaPay ID [protected])
To: [protected]@yahoo.co.in
Date: Wednesday, 22 April, 2009, 10:16 AM

eBay eBay sent this message to Pallavi Bhandari ( pallavi[protected].
Your registered name is included to show this message originated from eBay. Learn more.
Thank you for paying with PaisaPay for eBay order (PaisaPay ID [protected])
Dear pallavi03091985,
This email confirms that you made a PaisaPay payment. You paid the order total of Rs. 435.00 using credit card.

Important:

* The seller(s) are required to ship the item(s) latest by 29-Apr-09. You will get an email when the seller(s) ship the item(s), along with shipping details such as courier name and airway bill number.
* If the seller(s) do not ship the item(s) within the timelines, you will receive a refund of the amount paid. Learn more about PaisaPay protection
* Please get in touch with the seller(s) for any queries related to the shipping of the item(s).
* You can view the details of your order and the seller's contact details below. You can also check the status of your transaction from the Paid with PaisaPay section in My PaisaPay.




Track your order
Thank you,
PaisaPay

Order details Item price Quantity Total



(Including applicable shipping cost & taxes)
From seller: parinexport(2) Tel - [protected] | email - [protected]@rediffmail.com
0.06 Cts Real Diamond Heart Shape Pendant
[protected] Rs. 435.00 1 Rs. 435.00
Selected shipping method: Flat Rate Courier - Delivery anywhere in India

Net Amount Paid Rs. 435.00
The seller(s) will deliver the item(s) to the following address:
Pallavi Bhandari
G 202
Nanak Pura Moti Bagh
New delhi
DL - 110021

* The above order details have been emailed to you at [protected]@yahoo.co.in and is in your My eBay
More items from the same seller

0.05 Cts Real Diamond Heart Shape Ring
Rs. 51.00

0.06 Cts Real Diamond Heart Shape Pendant
Rs. 26.00


0.06 Cts Real Diamond Ring
Rs. 1.00

Marketplace Safety Tip Marketplace Safety Tip

* Avoid paying for your eBay item using instant money transfer services such as Western Union. These payment methods are unsafe when paying someone you do not know.
* Protect yourself from spoof (fake) emails and Web sites. Take the Spoof Tutorial to learn about eBay Toolbar with Account Guard, which warns you when you are on a known spoof site.


Learn more to protect yourself from spoof (fake) emails.

eBay sent this email to you at [protected]@yahoo.co.in about your account registered on eBay India.

eBay will periodically send you required emails about the site and your transactions. Visit our Privacy Policy and User Agreement if you have any questions.

Copyright 2007 eBay, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay, Inc. eBay International AG is located at Helvetiastrasse 15/17 - P. O. Box 133, 3000 Bern 6, Switzerland.

I bought an apple ipod shuffle 1 GB from a seller listed on ebay.in. At the time of purchasing there was a warranty of six months on the earphone, so when my ear phone was not working I asked the seller to send me replaced on but he did'nt reply to my request and after repeated request for 2 months on his mobile he send me a duplicate cheap earphone which was of low quality instead of original apple earphone.I called the ebay.in call center but it was of no use, even i send an email to which i did'nt get any reply.I request the online shoppers not to buy from ebay.in as this is completely a cheating website.The seller name is 'akson' and his office is at bhajipala lane, Mumbai.
Thank you!!
manoj jhawar
Raipur, (c.g), India

I purchased a mobile "nokia 6630" item id[protected] on 2nd week of Feb 2009 which i NEVER recieved so i put the case in resolution center .
On 13 March i closed the case and i requested for the payment refund under Buyer's Protection.
I talked to customer executive 100 of times regarding my case ... But they just tell me to wait 2-3 days ...again 2-3... days again 2-3 days... and took >3 weeks ( on April 7, 2009) for issuing a claim cheque under Standard Purchase Protection Claim No 1693183.

But till now i have NOT got any cheque .

I again complaint so many times but they said they require a max 60 days for the delivery of the claim cheque. After 60 days (on 8 June, 2009) i wrote again that i did NOT recieve any cheque. And till date i have written 4-5 mails for the same but they just reply the same thing again and again ( please see below).
Its been 6 months ( 1/2 year ) for this case and i still got no refund of my money. It really pathetic that they are making fool of the customer by claiming that they give so many services for the customers and actually giving nothing instead stealing their money

FYI:

"
Hello,

Thank you for notifying eBay with your concern regarding the claim
payment that you will be receiving for item#[protected] .

I have escalated this issue to the most appropriate department, and they
are currently looking into the delay for you. I will be sure to keep
you updated as soon as I receive a result from our claim payment
department.

Thank you for your patience and understanding in this situation.

Sincerely,

Ricky M.
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety
"

I purchased one item from www.ebay.in on 06-May-09.(MP3 Car FM Modulator & Transmitter with Remote Control[protected]. In the site they are showing as delivered. But I didn't yet received.
Here I am copying the mail between me and ebay company.

--- On Thu, 25/6/09, prajeesh s <contact.[protected]@gmail.com> wrote:

From: prajeesh s <contact.[protected]@gmail.com>
Subject: Complaint - Not received item
To: [protected]@yahoo.co.in
Date: Thursday, 25 June, 2009, 4:33 AM
Dear Moin Uddin,
I am prajeesh. I purchased one item from www.ebay.in on 06-May-09.(MP3 Car FM Modulator & Transmitter with Remote Control[protected]. In the site they are showing as delivered. But I didn't yet received. I already given a complaint for this issue. But still no responce from you. If you are not willing to pay my money back, I will go to court. This is my last mail to '[protected]@yahoo.co.in'. So please consider this as serious.

Waiting for your reply
Prajeesh
Cochin
Kerala

On Thu, Jun 25, 2009 at 11:51 AM, Moin Uddin <[protected]@yahoo.in> wrote:

You don't worry, We have already shipped your item through Professional Courier Company. Today we will forward your complaint to Professional Courier Company.
If there is any problem please contact us. 0935xxxxxxxx (Moin)

On Tue, 30/6/09, prajeesh s <contact.[protected]@gmail.com> wrote:

Hi,

I already contacted with Professional Courier Service on 5th June 2009. They told me that my phone number was not getting and they send back that item to ebay itself. All my address details are given as correct. The professional courier service is also very near to our home (ie: 1.5km) .So i have no hope in your statement. You can communicate with that courier service. I am given enough time to get that item. So either give my money back or i want to get that item before 4th July 2009. Otherwise i am planning file a petition on Consumer Court Cochin. Waiting for ur reply.

Thanks and Regards
Prajeesh

Sir,
i won bid in ebay india for puchasing a mobile SIGMATEL S88 MULTIMEDIA DUALSIM MOBILE of item code[protected] and accordingly i pay money through interbank transfer ( from sbi) on 05 Jun'09 as per email received from ebay to his registered seller akhilesh jha, Delhi.i received a percel from seller on 9th Jun'09( w/o earmarking of ebay and item code and only address of despatcher i.e seller) in intact condition through speed post. on opening the parcel i found no mobile in the parcel and only a magazine of tataconsultancy, a rudraksha tabiz, a paper board & a paper pack has been received.i intimate the seller immediately and he told that he has forwarded the desired item. i also went to post office but they denied to return it back as it was in opeing condition.on weighing there i found that parcel is also 100gm less in weight as mentioed in speed post details.accordingly i lodged a complaint against post office on 10th jun'09 and also lodged complaint in customer care of ebay india.
subsequently ebay member and seller also contact me through phone and email nad as desired i forwarded all the complaints i made and also the photographs & weight od items received throgh parcel but no action has been initiated from any corner till date.i asked seller to give me imei no and serial number and copy of bill of the mobile he sent me but he is unable to give me . since he is a registered seller of ebay and ebay annonces that they sell only those mobiles which have valid imei no & serial number how it will not be available with the seller.means they have no record to sell it to terrorist also.
it only indicates that the seller is fraud and he had not sent the mobile to me.till date they have not taken any action neither for reimbursement of my money of rs 2800/ nor the mobile. kindly look into the matter and i will provide all the supportive documents if desired please.

Sir
I am to say that I paid Rs5225.00 to ebay india via net paisapay on 11.5.09 for purchase o[censored]sed Philips home theatre. Payment was made from ICICIBank Credit card 4477xxxxxxxx1009 by paisapay method on 11.5.09 in favour of ebay.in. The e bay stated that the item will be despatched to my address by 18.5.09orelse the amount will be refunded to buyer by 23.5.09. But so far no refund was made . I request to help me in getting a refund of Rs5225/- from ebay india as they did not despatch the item by due date.

My details Name : Benudhar Jena, Plot no 3255/1, Chakeisihani, P.O- Rasulgarh, Bhubaneswar, Orissa pin 751010
Payment date 11.5.09 via ICICI bank credit card
Item : Used Philips 5.1 hometheatre
Amount paid : Rs5225.00
ebay item no[protected]
Paisapay ID: [protected]
Time limit for despatch 23.5.09
Amount to be refunded by 24.5.09

I am a new seller on ebay.in. I have started selling products such as books, coins and electronic items. My ebay user ID is ahmedabadelectronics

I listed 32 GB Pen Drives on ebay.in but ebay suspended my account and informed to me that I violated the policies of ebay. They sent me an email that my listings were fraudulent. They didn't give me any explanation about what type of mistake I had made. When I tried to contact them through their helpline as well as through email and chat support, they didn't have any proper explanation regarding why my account was suspended. All they replied was "for security reasons". My questions to eBay are:

1) I shipped a memory card to a buyer in Chennai. eBay suspended my account after that and refunded him the money. Now I have lost my item as well as money and ebay has no answer for this.

2) Selling a pen drive for 50% less price than the market price is called a fraudulent activity? If it is a fraudulent activity, then why does ebay allow a lot of powersellers and other sellers to sell their products below the market price? They also list the product as if it is a genuine one and the buyer often gets a Chinese version of the same. Why does ebay allow few sellers to do all the scams and punish innocent sellers?

3) ebay claims that it has products less than the market price. If that is so, then why my listings were removed? Please note that there are a lot of sellers that mention a different photo and give a different item on ebay. I mentioned that the customer will receive the same product as they see. MOREOVER, I OFFERED A FULL REPLACEMENT OF MY PRODUCT IF THE CUSTOMER DIDN'T FIND IT GOOD. What better service can a seller offer? I was offering a full replacement. Yet ebay told me that I was a fraudulent seller??

4) There are many sellers on ebay who sell duplicate items. They list a different item and then they sell another. They use jugglery of words to deceive the customers. As they are very big sellers and ebay earns a lot of money from them, they always support such sellers even if they continue to cheat innocent buyers. I received a old ( seocnd hand ) book instead of a new one when I ordered my first purchase on ebay to learn the transactions.

5) ebay mentions that the sellers should not mention their email addresses and phone numbers on the description page of their listing. Yet there are a lot of powersellers on ebay who do this and ebay takes no action against such sellers. But if a new seller who is still at a learning stage violates a policy, ebay suspend his account. Why so? Why does ebay allow few leading seller to violate policy and defraud the buyers while it has very strict laws for the new sellers? When I ask a customer service representative this question, she told me that power sellers have gained confidence of the community. Does it mean that after gaining confidence, they can do whatever fraud they want?

6) ebay doesn't provide any explanation regarding my mistake. Just say security reasons. I don't understand what could be the security reason in selling old books, coins and memory sticks? This type of statement makes me feel as if I have done a crime in selling books, coins, shoes and memory cards.

In short:

ebay offers no protection to the new sellers who ship their item to the buyer and their account is suspended.

My eBay.in ID: sval2009

I purchase a item in 12th Feb.09 worth Rs.18000 and use their Valentine Day offer code to get free gift worth Rs.7500 (as per ebay.in offer). But after product delivery ebay blocked my ID ! Without any resone !!! And on my phone call they tell me that I get my gift after 45days of purchase date... Now when I call them on 2nd Apr.09 they tell that I didn't get my GIFT because my account is blocked !!!

I send too many email, also send my address and verification documents to their email id for un-blocking of my account but nothing ! NO reply !!! I also call many time to their support team but same...

Now I am planning to file a consumer case in my local forum for help...

Its my very bad experience with eBay.in...

STOP BUYING FROM EBAY - THEY JUST LIKE TO SUPPORT THEIR SELLERS NOT BUYERS...

dear sir/madam,

my self shyam sunder kapoor .i hold your citi bank caredit card till 2007. i pay my all payments ragulary but last year 2008 .i got my statement (25/07/2008 to 24/08/2008) in this statement i saw a purchase those not done by me .the purchase reference number is [protected] from EBAY . IN (PAISAP .on this matter i complant to citi bank creadit card department . i send also C/D/F form to citi bank by fax and courier (first fax date is sep 15 2008 and same form by courier date is 15/09/2008)

After that nov 11 2008 second time i fax C/D/F Form but there is no result on this matter. I complaint every month to city bank credit card department on this issue but i got no response from your department
Know i put this issue in consumer court becaouse time to time your telecaller caller and siniors officers put pressure on me to pay this amount which i never purchase or use. so kindly i request u to solve this problem as soon as possible otherwise i have no altvernative to going in consumer court.

thanking
Shyam Sunder Kapoor
1785B/131, Shanti Nagar,
Tri Nagar, Delhi-110035

I want to know If I can seek legal help against cheating through eBay online sale.

I have bought one canon power shot SX100 camera from 1bigbazar for Rs. 12, 499.00 you 0n 10/07/2008. Product sr. no is : [protected]. PaisaPay ID is [protected]. Ebay item number :[protected] from 1bigbazar.

My camera has shown serious problem. He has given me defecated piece. It is not at all working. It is under sellers warranty till july 2009.

I have contacted the seller, but he has refused to take any responsibility and asking me to go to the Canon service centre. As the seller has not given me the company warranty card the canon service center is refusing to give me the free servicing.

What shall I have to do now? I am in great trouble. the seller is not replying to mails in e-bay. I have contacted him remembering him about the warranty card. He replied in a rude manner. I have called him once more after one week. Then he asked me to send the item through courier to him and told me that he will repair it and I will have to pay the amount. I have transferred Rs. 2500/- to his account and then he returned me the same camera without repairing. How I could be sure about his honesty? I am very much worried. I have been cheated by the seller.

Sellers shop name : (Address he has sent to me by SMS)

1bigbazar
Pratik Shah, poonam creation,
Shop no. : 34, ShatiKurpa Shopping centre,
Mumbai, Paresh 400077
Mobile: [protected]
Can I go to the consumer court ? Could you suggest me to get legal help ?

--
Pankaj Barah
Mathematical modelling & Computational Biology Group
Centre for Cellular & Molecular Biology
Uppal Road, Hyderabad 500 007, AP, India
Phone: +[protected]Lab )

Dear Sir / Madam,

With reference to subject matter, I have purchased an item from ebay.com, but unfortunately the item has been deleted and payment through my Debit Card has been debited Rs1025.00 from my account. No matter. I have asked from ebay and PaisaPay Customer Care to refund my amount.

On 11th Jan. 2009 I have received the mail from ebay-PaisaPay showing

[protected]Refund request approved for PaisaPay ID [protected]
Your refund request for item[protected] has been approved.
This refund was automatically initiated on 05-Jan-09 since the seller did not ship the item by the shipping deadline of 04-Jan-09.
Track your PaisaPay activity
You should be able to view the refunded amount of Rs. 1, 025.00 in your credit card statement / bank account within 3 working days.
If the item is delivered to you subsequently, please contact PaisaPay Customer Support for assistance with returning the item to the seller.
Thank you,
PaisaPay[protected]

I have talked about 5-7 times to Paisapay customer care, but there response is not helpful to me.

Last event from some noted event is here for ready reference :
I have called to CC of PaisaPay at [protected] on 6th Feb. 2009 on 9.47am about 7.34 minutes to Ms. Bharti. She told that payment has been send to your account and provided me the details of Refund of payment were as under :
DATED 29TH JAN 2009
REF NO. [protected]
TRAN. ID[protected]
AMOUNT RS.1025.00
RRN NO.[protected]
AUTH. ID 224028

I told her that till date the amount is not credited to my account but she answered after conversation to her senior officer with above mentioned details.
Again I have called at 10.10 am and same was attended by again MS. BHARTI conversation time about 13.32 minutes.
Now this time she has deemanded me to send the scanned account statement of my account for verification.
I is suspicious that if PaisaPay has send the payment of Rs.1025.00 then why not it is credited to my account even after laps of sufficient period. The Dy. Manager of PNB Bank has shown me there clearing account (in which funds are credited and debited from outside banks) from 29th Jan2009 to 12th Feb. 2009 for amount, but there is not such amount of Rs.1025.00 is laid in that account.

It seems that there intention is not to pay amount and mis-guiding the customer.

I have mailed previously and also yesterday to Paisapay in detailed as mentioned above but no reply till this mail time. I also mailed mini account statment generated by ATM for their ready reference having ATM CARD NO. starting .5126 xxxx xxxx x099 of MASTER CARD and account no. is [protected]

YOU ARE HEREBY REQUESTED TO HELP ME AND STOP MAL PRACTICIES OF THIS COMPANY THAT ARE DOING BUSINESS IN INDIA ONLINE AND USING INDIAN CITIZEN FUNDS INTENTIONALY.

Regards

Ajay Kumar
e-bay id sictc.ckd
MOB.[protected]

Sir,
I Procured an Item (Box Packed O2 XDA II Pocket PC + 512 memory card) from EBay India during December 2006. After full payment I received a damaged I-Mate Pocket PC with a charger wich was packed in a Nokia box. I informed and complained EBay for the same.
The communication process with EBay's customer care continued for 6 months and I was confirmed to get justice within 7-10 days. Ant till date those 10 days never came.
Sir, kindly sugest can you do anything for me? Can I expect justice by any way?

Thanks
Deepak

I didn't receive my refund amount Rs.1750/- till today since the refund request was approved by the system on 26 Jan-2009.They r givig some order Id.But this is not useful for me.
I alresdy Contacted HDFC Bank Customer care regarding this one.
Ebay is sending no.of messages to me if there is any due.
This is the worst thing from ebay.Bank is saying that "We r not responsible for refund amount.Ebay is responsible".
I contacted ebay 7 times regarding this one.But they r not giving right answer and didn't solve it.
Please solve my problem sir.

ebay.in has suspended my paisapay account eventhough i had submitted the required documents for thier Know your customer(KYC) documents. I had sent them scanned copies of my passport and driving license issued by the concerned government bodies but they tell me that there are some flaws in those documents and have suspended my paisapay account and are not giving back my 20000/- rupees and are forcing me to submit a ration card as proof of identity which i dont have.
My passport and driving license are valid but they are harrasing me that they are not valid.

I dont know how to get my money. Please help me out...

AS PER THE EMAIL / TELEPHONIC CONVERSATION I COURRIED HIM A HANSET SONYERICSSON990I (VALUE=RS5500/-) ON 21/12/07 AT THE FOLLOWING ADDRESS : JUNAID MERCHANT, SHAFAQ TOWER, 10TH FLOOR, FLAT-1001, KHADIYA STREET, NAGPADA, MUMBAI-400008, PH.:[protected] THROUGH BLUEDART COURRIER BUT THE CONCERNED PERSON HASNT SENT THE MONEY NOR HE IS RESPONDING TO MY PHONE...

Dear Sir,
I have made Credit Card Payment for Ebay item Samsung Mobile handset through PaisaPay Transaction #[protected], on 22/11/2005. The Credit card payment has been approved by PaisaPay Customer Support.
The acknowledgement reads as follows:
"Dear Mr. Joe M Tellis, This email confirms that you, monthu_in1 (Ebay user ID), have paid buyer_buzz Rs. 3, 800.00 using PaisaPay.
Payment details: Item # Item [protected], Title Samsung X430, Quantity new box pack going at rock bottom price 1, Price Rs. 3, 500.00, Subtotal Rs. 3, 500.00.
Shipping & Handling: (includes any seller handling fees) Rs. 200.00
Shipping Insurance (not offered): Rs. 100.00, Total: Rs. 3, 800.00
Shipping Information: Shipping Info:
Joe M Tellis 22/1, , vaslane 1st cross Mangalore, Mangalore KA 575002 India 2432205.
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On non-receipt of the item, I have complained to Ebay India customer support and Ebay Trust & safety through email and so far i have neither received neither the item, nor the refund nor any positive reply. I had given up in a desperate situation. But when I learnt that ther is a forum to help in such circumstances I had a a ray of hope.

I hereby earneslty submit my humble request to help me in this regard.

THANKS AND REGARDS,

Joe M Tellis