[Resolved] Ebay.in — highstoress selling used product sold as new one. i have 100% proof. product value 679900 | |||||
Claim id : 3120044paisapay id : [protected] Items Status Creation date Txn date Item id Buyer id Seller id Dell inspiron 5567 7th gen i7 16 gb ram 1tb hdd win 10 touch 4gb amd graphics.. Closed 27 aug 2017 31 jul 2017 [protected] Ajmaniha-0 Highstoress I puchased a laptop from ebay on 31 july. 25 june warranty started before purchase? 31 july - purchased 4 aug - received 17 aug-color fade was founded on display back case 27 aug - raised an ebay claim as fedex courior company 9 sept - ebay closed claim 15 spet - go to highstores. There was guys his name was karthick (One of histore employ). He removed little bit color of display back case by using spray paint remover. Suddenly stoped and give to me at that time. Idon't about spray paint. They rejected 31 spet - display colour fade (Right side display as colour lines) 2 oct - go to highstores for display issue 17 oct - got back 17 oct - display quality issues 18 oct - automatically solved 20 oct-camera and touch is not working 21 oct - contacted 2 nov - they pickuped 24 nov - i recived the laptop. Display issue not solved 25 nov contacted again 27 nov - go to histore 28 nov shown the colour fade of display back case to one highstore employ named cinnacami. He told to me about the spray paniting will look like new. 29 nov came to home 29 nov display issue not solved contacted 30 nov i used littebit tinner on the colour faded area and the colour is removing. I show to a near by spray painter he also told too me they used spray paint on it. To hide a big scrach on display back case 1 dec contact and told about colour fade 2 dec he told me to come there 3 dec go to highstore again 4 dec display back case colour fade show to them with prof and they rejected and they changed the os and give to me. And i removed spray paint which they have used to hide the scrach. Show to them he told to me no replacement and he try to attack. Me he is paka fraud 5 dec returned to home. Display issue not solved and also requsted for replacement 6 dec contacted for replacement. They will not give replacement for me laptop 7 dec still display touch is not working I have 100% proofs I have images of laptop, mails, videos about the colour fade. Spray painted area pics and etc... Was this information helpful? | |||||
Jan 10, 2018 Complaint marked as Resolved eBay.in customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 eBay.in Customer Care's response Dear Customer(Ajmalajzz), We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home Regards, Team eBay | |||||
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