[Resolved]  Ebay.in — monetary loss due to the leak of my personal id including email, mobile no. and paisapay id etc.

Address:

Varanasi, Uttar Pradesh

My complain no. Of consumer forum.
529307.

Dear sir / madam.
I have ordered my hard disk of sony black to your winning programme on from ebay lucky consumer. I got this msg and call both from ebay. They have cancelled my other of cod (Because on cod that is not applicable) and pay through e wallet just because excusing of online payment. Now i am totally fed up your service provider and cheated by your company. I have lost my 5295 rs unnecessary and waste through my e wallet without getting any order confirmation of sony hard disk. Your ebay services varanasi is worst than i experienced any other online shop. Just because you got personal detail number you can not hidden policy. And paytm account / number in which i have transferred money. If you can't save your customer personal data than i how can i trust you further. And how can i define which is fake and true if both companies uses same logo, same id and sms???. I am here attaching online transaction prove and without any logic or consent they cancelled my order which i got through mail. Id by using same order id and your mail with logo and all that?? How can i define my privacy if they have whole detail of order id which i have ordered personally on ebay???. They all well known about my personal detail, previous detail of order, mail id, transaction id any all genuine and personal information. Not how can i rely on you and your product. Should you my money or place my order as i have already paid on your name and trust company. Should you compensate or define your terms and condition.
I am student and 5295 money means a lot to me. I have ordered sony hard disk black colour amount of 5295, that is enough for me. Of you have company of fame and trust than resolved my issue as soon as possible. How can any other fake company know my previous and current transaction order and cancelled it and take money through online. I think you should thrice think upon ot and seriously work of it. It is really pathetic playing with emotions as your reputation of your company i think you must be consider my above request. Otherwise i will further not for oneself and other one consider your company in the matter online order and authenticity. Here is screenshot of transaction money, order for hard disk and my cancellation of order (Without my concern).. Fake money transaction in the trust your reputed worldwide company.
My issue is my trust on your company than how can you disclose my all personal data, information even last purchase from ebay. The next question is why should again pay for hard disk which i have already on the name reputation of your company.
The next question is how can they send me, msg mail cancellation order with same order id.? Is there any provision for consumer or only i should regret about my money. Hope your company is reputed and solve this issue as soon as possible.
And other thing when i called her in the morning they said!!! Yes we are ebay!!! How can i will help you??? They still continuously text me. That your order is ready. They calling back to back since the 10 o'clock.
Your company is also facing some serious goodwill issue by some people who are cheating with your name and brand.
As consumer firstly i want my money or hard disk back without investing any more effort and money.

Waiting for you appropriate reply and please sir help me.
Thank you..