[Resolved]  Ebazar Ninja — Ebazar not refunding my money.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered a product from ebazar ninja. Product details is given following:

Order id - oid49356
Product - eb 10400 mh powerbank
Pod no. - [protected].

This product was duplicate. And i returned it to ebazar ninja and i asked to refund my money. They note down my account number and branch details but they did not replied me yet.

I also called ebazar number i.E [protected]. But they never respond me.
+1 photos
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Aug 2, 2016
Complaint marked as Resolved 
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2016
eBazar Ninja Customer Care's response
we really apologise for the inconvenience we have tried to contact customer several times no response from cust side, please do contact us on our customer care no. [protected].
Verified Support
Jul 02, 2016
eBazar Ninja Customer Care's response
we have initiated the refund , so we are closing the complain from our side.
Complaint comments 

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PFB for overall conversation with Ebazar:

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EBazar.Ninja [protected]@ebazar.ninja via ebmail.in
Mar 8

to me
Unable to View Image Click SHOW IMAGESCustomer Care: +91-[protected]
Dear Krishn,

Your Order has been shipped, find given details below:
→ Order ID - OID49356
→ Product - EB 10400 MH Powerbank
→ POD No. - [protected]
→ Logistic Partner - BookAWheel
→ Expected Delivery - 5-7 Days

Best Regards,
EBazar Team
All Copyright © 2015, www.ebazar.ninja. All Rights Reserved.


Krishn singh chouhan
Mar 9

to inquiry
Hi Team,

I have ordered given below product and today i received it.

I have some queries. I received your parsel EB 10400 MH Powerbank but on that order there is no bar code for the product.

So i want to return this order and i want to get my money.

Please find order details for the same. Please give me response as soon as possible.

Order ID - OID49356
Product - EB 10400 MH Powerbank
POD No. - [protected]
--
Regards


Krishn singh chouhan
Mar 12

to EBazar
Dear Team,

Awaiting for your response.

I ordered MI power bank and you delivered a local power bank. I am very disappointed Ebazar online marketing.

If you will not reply me with in 24 hours than I will take legally action against Ebazar Ninja.

I want to back my money with replacing this order.


EBazar.Ninja
Mar 15

to me
Hi Krishn singh chouhan,

Warm Greetings from Ebazar.Ninja!

We are delighted to have you as our customer and thank you for your valuable support.

This mail is with reference to your order #OID49356

With reference to your e-mail we wish to inform you that we have delivered the same product as you have seen on our website, Rest for EB related part that is our logo which is printed on the power bank because of our company promotion,

Product delivered is OEM (Original Equipment Manufacturer)

However your product delivered to you with 6 months warranty in case the product is not working or if you find any issue while using this product, kindly reply back to this E-mail so that we can opt for appropriate action,

We are here to help always! Should you require any further assistance, feel free to call us at (0) [protected] or E-mail us at [protected]@ebazar.ninja
EBazar.Ninja powered by Freshdesk 14377

Krishn singh chouhan
Mar 15

to EBazar.Ninja
Dear Team,

I ordered this item because i thought this product is MI company product. and i need only MI product because my Smart phone is also MI company.

Please find SnapShot for the same. And in snapshot we can see there is no logo of EB on power bank. but you deliver me a wrong product and duplicate product.

I am again requesting you to please collect this product from me and either return me my money 600/rs or deliverer me orginal MI Product.


Inline image 1


Krishn singh chouhan
Mar 15

to EBazar.Ninja
Dear Team,

Please note one more point also i have already one more MI power bank, I compare this product with my orginal product its not seeming like original product.
So i am also giving justification on this point. Please process my request on urgency and as per your company policy.


EBazar.Ninja
AttachmentsMar 16

to me
Hi Krishn singh chouhan,

Warm Greetings from Ebazar.Ninja!

We are delighted to have you as our customer and thank you for your valuable support.

This mail is with reference to your order #OID49356

With reference to your e-mail we wish to inform you that we have delivered the same product as you have seen on our website, Rest for EB related part that is our logo which is printed on the power bank because of our company promotion,

Product delivered is OEM (Original Equipment Manufacturer)

However your product delivered to you with 6 months warranty in case the product is not working or if you find any issue while using this product, kindly reply back to this E-mail so that we can opt for appropriate action,

We are here to help always! Should you require any further assistance, feel free to call us at (0) [protected] or E-mail us at [protected]@ebazar.ninja

http://www.ebazar.ninja/product/10400-mah-power-bank
On Tue, 15 Mar at 2:17 PM, Krishn singh chouhan wrote:
Dear Team,

Please note one more point also i have already one more MI power bank, I compare this product with my orginal product its not seeming like original product.
So i am also giving justification on this point. Please process my request on urgency and as per your company policy.

--
Regards
Krishn Singh Chouhan
Assistant System Engineer
+[protected]

On Tue, Mar 15, 2016 at 2:10 PM, Krishn singh chouhan wrote:

Dear Team,

I ordered this item because i thought this product is MI company product. and i need only MI product because my Smart phone is also MI company.

Please find SnapShot for the same. And in snapshot we can see there is no logo of EB on power bank. but you deliver me a wrong product and duplicate product.

I am again requesting you to please collect this product from me and either return me my money 600/rs or deliverer me orginal MI Product.


Inline image 1

--
Regards
Krishn Singh Chouhan
Assistant System Engineer
+[protected]

On Tue, Mar 15, 2016 at 11:29 AM, EBazar.Ninja wrote:
Hi Krishn singh chouhan,

Warm Greetings from Ebazar.Ninja!

We are delighted to have you as our customer and thank you for your valuable support.

This mail is with reference to your order #OID49356

With reference to your e-mail we wish to inform you that we have delivered the same product as you have seen on our website, Rest for EB related part that is our logo which is printed on the power bank because of our company promotion,

Product delivered is OEM (Original Equipment Manufacturer)

However your product delivered to you with 6 months warranty in case the product is not working or if you find any issue while using this product, kindly reply back to this E-mail so that we can opt for appropriate action,

We are here to help always! Should you require any further assistance, feel free to call us at (0) [protected] or E-mail us at [protected]@ebazar.ninja
EBazar.Ninja powered by Freshdesk

Attachments area

Krishn singh chouhan
Mar 16

to Ninja
Dear Team,

This product is not giving output like original product.

And why your are dropping again again and same mail I am saying if this is original product than I need barcode of this product otherwise return my Money.

Otherwise I will escalate this mail with consumer court.

Hope you will take good decision soon and we revert soon.

Note: I don't want same mail again.


Krishn singh chouhan
Mar 17

to Ninja
Dear Team,

Thanks for your support.

Now i am going to file a complain against ebazar ninja.


EBazar.Ninja
Mar 19

to me
Hi Krishn singh chouhan,

Warm Greetings from Ebazar.Ninja!

This mail is with reference to your order #OID49356

This is to inform you that we have received your complaint and we request you to kindly pack the product in original packing along with the invoice and we are arranging a reverse pickup against your order and our logistic partner will contact within 5-7 working days.

We request you to share the images of the product once you have packed it so that we can inform our courier partner to collect it asap.

Once we receive the product back to our office address, we will update you for further proceeding post quality check.

We request you to please share the tracking details with us so that we track the order.

Address:

EBazar.ninja
Plot No. 112, 3rd Floor, Ram Vihar
Delhi – 110092

We apologies for the inconvenience caused to you. Looking forward to serve you again.

We're always here to help! Should you require any further assistance, feel free to call us at (0) [protected] or E mail us @ [protected]@ebazar.ninja
On Thu, 17 Mar at 6:53 PM, Krishn singh chouhan wrote:
Dear Team,

Thanks for your support.

Now i am going to file a complain against ebazar ninja.

--
Regards
Krishn Singh Chouhan
Assistant System Engineer
+[protected]

On Wed, Mar 16, 2016 at 10:30 PM, Krishn singh chouhan wrote:
Dear Team,
This product is not giving output like original product.
And why your are dropping again again and same mail I am saying if this is original product than I need barcode of this product otherwise return my Money.
Otherwise I will escalate this mail with consumer court.
Hope you will take good decision soon and we revert soon.
Note: I don't want same mail again.
On 16 Mar 2016 10:18, "EBazar.Ninja" wrote:
Hi Krishn singh chouhan,

Warm Greetings from Ebazar.Ninja!

We are delighted to have you as our customer and thank you for your valuable support.

This mail is with reference to your order #OID49356

With reference to your e-mail we wish to inform you that we have delivered the same product as you have seen on our website, Rest for EB related part that is our logo which is printed on the power bank because of our company promotion,

Product delivered is OEM (Original Equipment Manufacturer)

However your product delivered to you with 6 months warranty in case the product is not working or if you find any issue while using this product, kindly reply back to this E-mail so that we can opt for appropriate action,

We are here to help always! Should you require any further assistance, feel free to call us at (0) [protected] or E-mail us at [protected]@ebazar.ninja

http://www.ebazar.ninja/product/10400-mah-power-bank
On Tue, 15 Mar at 2:17 PM, Krishn singh chouhan wrote:
Dear Team,

Please note one more point also i have already one more MI power bank, I compare this product with my orginal product its not seeming like original product.
So i am also giving justification on this point. Please process my request on urgency and as per your company policy.

--
Regards
Krishn Singh Chouhan
Assistant System Engineer
+[protected]

On Tue, Mar 15, 2016 at 2:10 PM, Krishn singh chouhan wrote:

Dear Team,

I ordered this item because i thought this product is MI company product. and i need only MI product because my Smart phone is also MI company.

Please find SnapShot for the same. And in snapshot we can see there is no logo of EB on power bank. but you deliver me a wrong product and duplicate product.

I am again requesting you to please collect this product from me and either return me my money 600/rs or deliverer me orginal MI Product.


Inline image 1

--
Regards
Krishn Singh Chouhan
Assistant System Engineer
+[protected]

On Tue, Mar 15, 2016 at 11:29 AM, EBazar.Ninja wrote:
Hi Krishn singh chouhan,

Warm Greetings from Ebazar.Ninja!

We are delighted to have you as our customer and thank you for your valuable support.

This mail is with reference to your order #OID49356

With reference to your e-mail we wish to inform you that we have delivered the same product as you have seen on our website, Rest for EB related part that is our logo which is printed on the power bank because of our company promotion,

Product delivered is OEM (Original Equipment Manufacturer)

However your product delivered to you with 6 months warranty in case the product is not working or if you find any issue while using this product, kindly reply back to this E-mail so that we can opt for appropriate action,

We are here to help always! Should you require any further assistance, feel free to call us at (0) [protected] or E-mail us at [protected]@ebazar.ninja
EBazar.Ninja powered by Freshdesk


EBazar.Ninja powered by Freshdesk


Krishn singh chouhan
AttachmentsMar 21

to EBazar.Ninja
Dear Team,

Thanks for your mail.

Please find attachment for Packed product for same. Please collect this product from me as soon as possible.

Note: Deliver me either original product of MI company with Product Code of Brand MI or return my money.

2 Attachments


Krishn singh chouhan
Mar 25

to EBazar.Ninja


EBazar.Ninja Mar 27
Hi Krishn singh chouhan, Warm Greetings from Ebazar Ninja! With reference to ...

Krishn singh chouhan
AttachmentsMar 28

to EBazar.Ninja
Dear Ebazar,

Please find attachment for Courier details for same. If you any quires please revert me and request you pl close it soon.

Attachments area

EBazar.Ninja Mar 29
We apologize for the inconvenience caused to you. This is to inform you that ...

Krishn singh chouhan
Mar 29

to Ninja
Thank you.

Pl do needful.


EBazar.Ninja Mar 30
Hi Krishn singh chouhan, Warm greeting from Ebazar.Ninja In Reference to your...

Krishn singh chouhan
Mar 30

to EBazar.Ninja
Dear Team,

Please find details for same:


Account Holder Name- Krishn Singh Chouhan
Bank Account No.- [protected]
Bank Name- State Bank Of Bikaner and Jaipur
IFSC Code- SBBJ0010782

If you need any details from my side please let me know.

And from your side request you to pl do needful.


EBazar.Ninja Mar 31
Hi Krishn singh chouhan, Warm Greetings from Ebazar.Ninja! We wish to confirm...

Krishn singh chouhan
Apr 12 (8 days ago)

to EBazar.Ninja
Dear Team,

Awaiting from your side. Please do response it so much delay. Why you are not taking seriously this thing.


Krishn singh chouhan
Apr 12 (8 days ago)

to EBazar.Ninja
Dear Team,

I am very disappointed from your side. I raised this request so around 1 month ago and until you did not gave me proper response i am waiting getting my money but you did not transfer it into my account.

Dear Ebazar i need my money with in two days.


Krishn singh chouhan
Apr 12 (8 days ago)

to EBazar.Ninja, EBazar
Dear Ebazar,


You braked customer patience. It very shameful customer waiting from your side but are not replying and not giving service own time.


Krishn singh chouhan
Apr 13 (7 days ago)

to EBazar.Ninja, EBazar
Please update. Awaiting for your response.


Krishn singh chouhan
Apr 13 (7 days ago)

to EBazar.Ninja, EBazar
Dear Ebazar,

Please tell me if i need to go Consumer court or need to file a complain against ebazar.


Krishn singh chouhan
Apr 14 (6 days ago)

to EBazar.Ninja, EBazar
Dear Team,

Please update.


Krishn singh chouhan
Apr 19 (1 day ago)

to EBazar.Ninja, EBazar
Please update i am still waiting from your side.


Krishn singh chouhan
Apr 19 (1 day ago)

to EBazar.Ninja, EBazar
Dear Ebazar,

Thanks for your support.

If you not return my money. Now i did complain against you pl find below for same.

Inline image 1


Krishn singh chouhan
Apr 19 (1 day ago)

to EBazar.Ninja, EBazar
Please find one more SS for same.

Inline image 1


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