EBS — regarding payment

Address:

Vill kothi bigha

On 24 march, i had made an online payment to fill bihar polytechnic application form, but due to some technical error the payment was not completed.
Due to which the status of my form was showing incomplete. So i made the payment 4 time, in which the last transaction was completed.
I paid 4 times because i was not getting the balance deduction message and the status of my application was showing incomplete.

But after some time i got a message in which it was written that my 3 transactions were failed
1. Merchant reference number : dce5e797421d7006
Ebs payment id : (Protected) payment amount : 770.06 inr
Customer name : shaurya kumar singh
Customer email : [protected]@gmail.com
Status : incomplete
2. Merchant reference number : dce5e[protected]cd
Ebs payment id : (Protected)
Payment amount : 758.96 inr
Customer name : shaurya kumar singh
Customer email : [protected]@gmail.com
Status : incomplete
3. Merchant reference number : dce5e79717dec648
Ebs payment id : (Protected)
Payment amount : 758.96 inr
Customer name : shaurya kumar singh
Customer email : [protected]@gmail.com
Status : incomplete

Now its been 7 working days already passed but i did not receive any refund yet. So kindly look in to this matter.
And request you to refund my balance as soon as possible.

Thanks,
Name shaurya kumar singh