Ecom Express — Agent did not update PayTm KYC

Ecom Express — Agent did not update PayTm KYC

S Sareena Samad Jul 19, 2021 Jul 23, 2021 This thread was updated on Jul 23, 2021

Hello sir Last Tuesday I had an agent from ecom-express who came for PayTM KYC. I did all the process that he suggested but I see now that my Paytm KYC is still not updated. I am also not able to reach the agent since the ecom number from which he called does not have callback provision.I am very disappointed please help please reach me on[protected] for more details thank you Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Jul 19, 2021 Updated by Sareena Samad I reached out to ECom Express via customer care, they are not ready to share even a massage that my KyC is complete. I asked for the Agent's number who visited my home, but they are not ready to provide. I am not sure if my information is in the right hands. Verified Support Jul 23, 2021 Ecom Express Customer Care's response Dear Sareena, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express
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