[Resolved] Ecom Express — AwB [protected] - Shipment not delivered , Status updated to "delivered" | |
I ordered a product in amazon. Today morning I got a call from delivery boy of ecom express and asked for shipment password by phone. I was not avilable at my home. But after i provided him password, he did not delivered the package and I got sms about status updated with "Delivered" Now I amfeeling very insecure . I need my product to get delivered at my home. I need immdiate action on this. Was this information helpful? | |
Jun 6, 2021 Complaint marked as Resolved They provided me the purcel delivered later. thanks Ecom Express customer support has been notified about the posted complaint. | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Ramen
Team Ecom Express
Greetings
Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.
Regards,
Ramen
Ecom Express Team