Ecom Express — awb - [protected] | |||
Hello team, Good day. I am tired of reaching out to the customer care of ecom express, hence sending this email. The order id mentioned in the subject is an order that i placed in clubfactory long back. It is not delivered by ecom express yet. It was marked as ‘cusomter not available’ everytime. So i tried calling ecom customer care number which was not reachable/does not exist all the time. Ecom express: if there is any reason why i won’t order from club factory anymore, it will be your ridiculous and pathetic customer service. Clubfactory team: you guys should step up and identify good delivery partners, if not you will lose all your india customer base. Till ecom express if your delivery partner, i am not placing any order from you. I need a refund of my order id in the subject. I am not donating any money here. Regards, Vishesh Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 23, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same. Regards, Team ECOM Express Verified Support Dec 06, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 3rd December at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From ECOM Express.
Thank you for writing to us. With reference to your query regarding the AWB number 2545474726, the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 28 Nov 2019..
Regards,
Team ECOM Express