[Resolved] Ecom Express — awb#[protected] delayed for too long. | |||
My purchase from nykaa has been dispatched from kolkata on 18th december 2018 and it is shown to be in kaliabor since 22nd december 2018. Today is 26th and there is no update about the product. The status still shows that the product is in kaliabor since 22nd decembr 2018. Ecom express has always been a dissapointment in my town itanagar. Please help. Was this information helpful? | |||
Jan 29, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 27, 2018 Ecom Express Customer Care's response Dear Mam, Greetings from Ecom Express! Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered at the earliest. Regards, Team Ecom Express | |||
 2 Comments | |||
Comments
I have been reaching you guys several times for a reverse pick (shipment number #[protected] up for days now but no one picks up from my location. Only false promises by your executives.
It was supposed to be picked up on 15th 7 now it's been 5 days of waiting & calling you guys for it! What kind of service is this???
It was supposed to be picked up on 15th 7 now it's been 5 days of waiting & calling you guys for it! What kind of service is this???
Ecom Express Customer Care's response, Dec 29, 2018
Verified Support
Dear Mam,
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the new reverse pick up request.
Regards,
Team Ecom Express
Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the new reverse pick up request.
Regards,
Team Ecom Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Kindly do the need full
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.
Regards,
Team Ecom Express