Ecom Express Complaints & Reviews

I have done online shopping many times before and never seen these kind of irresponsible and bad service.

The amazon package has reached local facility vadakara on 7 july '20 and the status they updated in website is 'delivery attempted' without giving a single call. On the same day we followed up the customer care and requested them to deliver it next day. Also requested them to share the local facility contact number but they refused it by assuring the next day delivery.

But nothing happened on next 2 days, so again we called and requested to deliver. As usual got response that they will be delivering it next day. But that also not happened.

Then again called them after 2 days, got reply "will be delivering it next day"
Then on 14th july i saw the statues updated as 'returning to seller'. This time we got the response that they are returning it as amazon instructed to do so.

Even we checked with amazon and they said they didn't say anything like that.

Its completely irresponsible behavior from ecom express
And we are now concerned and afraid to buy even from amazon because they linked to these kind of worse courier service.

Thanks
Jasna

I am seling on amazon.in as a seller fullfilled orders and amazon has send pickup at ecom express but past few days the manager of ecom express is not pic up my parcells on time if i want to call him then he is not recived my call sins 6 days can any one can acction him plzz

The ecom express courier is not updating the tracking details for 5 days and i m in a dilemma where my parcel is now, what happened to my parcel, why the tracking details are not updated and so many days have passed still no update

My name is srikanth. I have ordered 1mg product which was delivered on 1at july 2020 with awb no.[protected]. As the product expired i have requested for return when reverse pickup arranged the delivery boy cancelled the pickup without informing me. And again i requested for reverse pickup this time also same happened. Today again i have requested for return pickup. Please resolve my issue.

Delivery boy called me and asked to pick my product at a far away location (5km). So i asked him to come my location for door delivery (As it is corona time i don't want to go outside), he ended the call. But now he updated status that unable to deliver due to wrong address.

3 days back same delivery boy delivered another product after too much argument.

The guy remembered me and my address but still updated wrong address (After calling me and address also matching).

I want a proper response and my product also (As it is important to me).

I had received a wrong product from ecom express this morning

I want to cancle my order of awb no [protected]. I hv some money problem now.

Not reveived otp yet product has been out for delivery for 2 consecutive days. Pl resolve it asap. Any delay in product receiving would be not appreciated on the feedback.

Baby walker which has been with ecom delivery location at bangalore from the past 6 days but is not delivered at all until now! Awb no [protected]. Every time when i call the customer care, they say it will be delivered the next day! Without even answering the concerns the customer care associates disconnect the call.
The worst delivering standards and zero percentage of customer satisfaction!!

I have ordered a beater from reliance digital. It had been near about 1month. I have not received it.. Now it is showing that "shipment rto locked" what it means. My awb no is [protected]
I would like to request ecomm express to deliver my product as soon as possible.

Hello sir i order from limeroad and they status shown a delivery shipped but when i check in ecom tracking shown rto delhi

Hello dera sir/mam,
I ordered on mi store mobile phones redmi 8a dual & one more the same product but diffrent colour with tha order id [protected] name of kali lalwani.
And this order deliverd to me today in the packet single piece and packet condition alrdy open at courier nd anywhere aftr that i cant received the parcel same time i refunded to delivery boy nd now i chcked on my mi store accout the parcel delivered by him.
Kindly request to you check status awb no. [protected]
I refunded the parcel same time to delivery boy because parcel condition open nd tapped again

Hi
I have ordered 4 items. But only recived 2 items

Please return your phone isme network to aa ni rha

Hi Ecom,

My shipment with AWB [protected] is scheduled to be delivered on 14th July, 2020 but it is stuck in Delhi from 11th July, 2020. Can I get an update on this ASAP? I have called many times but no use
Also please provide with a proper contact number where human interaction is available

The ecom express employee are not picking up my return product as i made multiple return request in myntra and they are responsible for the pickup of the product. Also they are stating false status saying that i had asked for reschedule but i didn’t. They did the same for two times and the product is not picked up yet. I want to pickup my return as well as possible.

I ordered a intellikit from firstcry for my kid to pass his time smoothly during lockdown. The shipment was about to reach my place before lockdown that is 9th july but the courier company didn't deliver my shipment till now through they called me and told that the courier has arrived 3 days before lockdown.

My shipment tracking number [protected].
My myntra order no 114445522562988343903.

I ordered the item on myntra on 19th june 2020. And the shipment tracking id is assigned on 23rd june 2020,
According to this in ecom express portal also it shows they received the information on 23rd june 2020. After that everyday they have reschedule the pickup. Initially i contacted ecom express they told that the problem is from shopping portal. After that i contacted myntra they told that the product will be delivered. But now on ecom express its showing "shipment rto lock" for my tracking number. I contacted the customer care its now telling my tracking number as invalid number.
I want my item and i have also prepaid for that, please make it deliverables as both ecom express and myntra both promised but not delivered it.

You sent wrong order it is normal watch but i ordered smart watch my awb no ([protected]) get my order fastly my mobile no. [protected]

Samsung blutooth not working & other brand not came in the delivery