Ecom Express Complaints & Reviews

Dear Sir/Madam

my name is Sujatha, I ordered a Rangin Silk from ecom express, but the Rangin silk is not satisfied for me, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible.
Product : R6210
This is invoice valu. 1099.0
Reference id :...

The order was given on 28/12/2019 for the past 10 working days the order has been rescheduled 5 times. They don't give any enquiry number on there site or customer services number . And the contents of that order every urgent need so it would be nice it the order reach by the end of this week.
Order details
Courier:- ecomexpress
Tracking number:- [protected]...

Hi, my name is sujatha, i ordered a rangin silk from ecom express, but the rangin silk is not satisfied for me, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible.
Product : r6210
This is invoice valu. 1099.0
My numbar:- [[protected]]
Reference...

I have ordered(prepaid) things from nykaa I got message from ecom like my order is delivered he didn't call me during Delivery time.i haven't got my order .I have called the ecom executive number which they have provided but it's of no use .the delivery haven't called or either provided his contact details but the status of order in both nykaa and ecom express is delivered. Please take some action...

My order no: so[protected] is supposed (Estimated by club factory) to be delivered by 16th of december 2019. It was shown shipped by club factory. I contacted ecom and they said club factory has not yet shipped the order.!! But i’ve got message from cf that it was shipped. From 11th onwards the tracking info shows ‘pickup rescheduled ’. Its been almost 3weeks and tracking info is still the same! Why is it happening? Will i get my product???...

Awb num [protected]
Plz i want to return the saree plz refund the amount because the saree was different i don't like tht saree so take it return and the saree is also not good it was too transparent and thin cloth so i'm requesting with u plz take return... The total amount is 1099rs i received the saree yesterday but i don't like it so take it return...

I ordered a dress for my daughter which should have delivered to my house on 05th january. Ithe delivery agent has given a miss call to my mother and sent us a message that delivery attempt failed. They will redilver it on 14th january only. As per the parcel tracker, the parcel reached my hometown, adoor branch, kerala. There is no phone number for the delivery agent and no body responded properly yet. Please stop sending parcels through...

My awb no is [protected]. The status of my order shows that it is delivered on 2nd january 2020. But still i didn't receive my order. I called the customer care number [protected] but still i didn't receive any satisfactory answer. They are unable to tell me when the issue will be resolved!. I tried calling the contact number that was given in the message (Executive phn no: [protected]). But no response!!.
I am very much disappointed...

My order [protected] is still not delivered. The delivery boy contact me but whenever i try to receive the call he disconnect it thats why i couldn't pick up the call and when i call back there is no response than i received a message that delivery attempted. From 1 week the whole thing is repeating. I want my order asap before it gets cancel. When i contact ecom they ask for awb numer after entering it they say there is no response. Please...

I ordered a product on myntra online shopping site on 26 december and it was shipped by the seller on 31 december via ecom express with awb [protected]. But till today the pickup has not been done by the courier company. Every day 7 a. M.in the morning, pickup will be rescheduled. We dont know from which party the fault is occuring whether it is the seller's problem or the courier problem. So please give us proper explanation about what is...

I purchased product from club factory 23rd december, they will send product to ecom express my courier tracking awb is [protected].

Product was reached 29 dec on chennai and put on delivery, but still not getting my product

I calling customer service daily twice they says tomo, tomo still now not getting my product

This is worst customer support and behaviour form ecom express courier
br...

On 24-dec-2019 air-way bill:[protected] created for reverse pickup, till today 4-jan-2020, product is not picked up.

I am calling daily base and making and daily customer care say by tomrrow product will be picked up, 12 days over and geting same communcation from customer care.

It's really pain, ecom customer is not giving fare inforation....

My order no: so14679365 is supposed (Estimated by club factory) to be delivered by 16th of december 2019. It was shown shipped by club factory. I contacted ecom and they said club factory has not yet shipped the order.!! But i’ve got message from cf that it was shipped. From 11th onwards the tracking info shows ‘pickup rescheduled ’. Its been almost 3weeks and tracking info is still the same! Why is it happening? Will i get my product???...

I ordered an item in Myntra on 21st Dec and on 22nd the status was shipped to delivery center... But from 23 rd onwards the status is updated daily as pick up rescheduled in ecom express site. The shipment is in Bengaluru from 23rd of December. I was expecting delivery by 5 th of January. But still the shipment is in Bengaluru and the status is updated daily as pick up rescheduled.[AWB [protected]]...

I have order 3 product from Myntra 1 T-shirt and 2 jeans on 25-dec-2019 and my product details is shared with the Courier (ECOM Express) and on 29th of dec my order is scheduled to be pickup by ecom on next day 30th dec but for some reason it is pickup is Rescheduled to next day and this story is still going on for last 3 days from 30 dec.
Details:-
AWB Number:- [protected]...

This is regarding my tracking id [protected]. The status has been showing pickup rescheduled for next day since 28 dec. It has been 4 days but there is no improvement in the status.I don't understand what's the issue is.There are no other updates on the tracking page other than this. Seems like your system automatically reschedules my package to next day at 7 am everyday.Please look into it. Thank you....

To whom it may concern,

Hi, just a few weeks ago i ordered a product from club factory. Unfortunately it wasn't delivered to me because the delivery boy has sold my package to someone else in another place. He personally texted me that he had sold my product somewhere else and i'm so disappointed with the delivery service. Please do something about it.

Place : damra, goalpara, assam.
Pin code : 783122.br...

Dear sir, I requested to return a Amazon parcel with Ecom express courier at my location (341519) but the courier boy didn't pickup my parcel, he said that your address is far from our area office so we can't pickup your parcel, you have to visit our office with your return pickup.my Ecom express tracking ID of return parcel is[protected]

It is the 3rd time when I am facing problem with this stupid courier team.please help...

I have been given a way bill number on 6th dec ' 2019 ([protected]) but the tracking shows that daily the pickup is rescheduled.

How can they give a waybill number without collecting the package

It is a clear case of cheating.

Can i claim the compensation from ecom express

I am totally annoyed the way such a reputed courier/logistics is behaving and not bothered to deal with the supplier...

This is regarding my tracking id [protected]. The status has been showing pickup rescheduled for next day since the last week. I don't understand was the issue is. Please look into it. There are no other updated on the tracking page other than this. Seems like your system automatically reschedules my package to next day at 7 am everyday. This is regarding my tracking id [protected]. The status has been showing pickup rescheduled for next day...