Ecom Express Complaints & Reviews

Sir/madam, product delivery confirmed by delivery boy roop singh but i didn't receive my product at till date. I was call him for asking about my product. He abused me. He said to me which you can do, go to do. This confirmation massage received since 2/112019 at 11:43. [club factory] your package [protected] for so[protected] has been delivered successfully. Please rate our service through this link: https://forms.gle/fQapxxbyfPHnDSja6. thanks for your support. Plz check attachment file

I ordered a product in club factory and the courier agent is ecom express vadakara center. The tracking details shows that the product is out for delivery and now it is re - dispatched and they are showing that it is not delivered due to unavailability of customer. I don't even got a single call from them and i tried to reach that number several times but the call has not attended or answered. What is the problem? When i will get my product?

My order from amazon awb no.[protected] is still undelivered. Last time they said that the address was unlocatable without even calling me... So i had to reschedule it... But again with disappointing result.. Today i got a msg for delivery of the product but didnot get any call so again i went to the particular delivery point of our area. There was 1 delivery boy from ecom, when asked he told that he didn't have my parcel and that another delivery boy was coming, so it could be with him.. But nothing happen... At 06:004 pm i got a missed call from[protected] & when i called back i was asked to input the awb no., so i did but it said the awb is wrong... Later i received a msg saying that i refused to accept the my amazon order awb no.[protected]... Still i rescheduled for one last time... I am exhausted and also very disappoint with such extraordinary service.. Do what is necessary to keep up the company's name...

I have ordered something from club factory with full and correct address. They sent it through ecom. On 7th Nov message has come that they will deliver. But in the evening sent a messege that attempt has been made to deliver but in wrong address and will be re dispatched. No phone call has been made and I also don't have their number to call. Till now they didn't attempt to deliver and call again. Please help.

Sorry to tell you but i have given an order through flipkart bt i still haven't received any awb number yet.. Due to which i am unable to track my order cz it requires awb number.. Please help me through this.. I will be not available at my home for few days so tracking my order is much necessary.. Please do help...

I will be grateful to you...

I have purchased my product from amazon and it was shipped with from express with tracking id [protected] on 23 october but not delivered yet. I need my product as soon as possible.

Many product they have returned to seller without any delivery attempts. So, please take action and make sure that i could get my product as soon as possible.

Thanking you

My self mahesh kumar, i ordered a tee-shirt through paytm mall app, 1/11/2019 we received out for deliver message, delivery boy attempt to deliver the parcel but due to some otp issue they return back to courier office, and they give a number (Santhos - [protected]), few time call and register my complaint, still no response from mr santhos, last two days i try to reach but he does't answer my

I order my product that is redmi note 7 pro nebulla red 4gb ram 3rd october..the delivery date for my order is 13th of october but still its not came and flipcart executive told me every time wait for 24hr 48hr but still i didnt got my order..when i go to ecom express office that time they told me ur order is out for delivery for 19th oct bt due to some reason ur product is not reach and after that day delivery boy is missing thats why u not receive ur product.they said many times today u will receive ur product definitely but still not came

Dear sir,

I ordered one product on 12 oct 2019 and still product is not delivered.
Now it show status shipment rto lock - 77.
Your courier boy did not even call me and reach my home for delivery. And it show undelivered status and i received message like customer refuse to accept but he didn't even called me or reached my home. Now i want my product fast.

Employee name=ajaybale - 006 as show in tracking status
Tracking id = [protected]
Order id = 1980

Please contact as soon as fast

Worst e com express couriers service and no manners how to speak with customers. Very negligence beaver. Rash language speaking with customer. No response from customer care team. I have visited to collect more than 5 times at branch ecil-kushaguda. Wasted hours and hours at service point.. No response from manager mr. Mohan reddy ([protected]) and his team. Every one giving wrong statement.. Always making fools to customer by saying that they are sending..
https://ecomexpress.in/tracking/?awb_field=[protected]

Note: tracking number awb[protected]
I do not want this type of fraud service.. Please do needful if possibe...
You can contact me at [protected]

Hi. I am animesh kumar. I have ordered something from club factory. I was given the delivery date of 4th of november. But haven't received yet. So in this matter i called the ecom express office situated in chapra bihar. But the people didn't talk with respect. A person named santosh jha was not at all respective. He abused me and talked that he will never give my order. I want strict action against thi. Or i will definitely go with a legal action with this matter. The way he talked was completely out of line and made me feel harrassed.

I am receved dameged item (Enfagrow)
My order is enfagrow stage 4 2plus years
Iam receding box but item is damaged pl exchange the item or return this box my adress sai srinivasa medical stors zinnatower center guntur ph. [protected]' pl solve this problum i want urjent new item.

Box number.. Box/1920/125323'

Order number. En4300

Awb number[protected]

Dear sir,

I have ordered a product from club factory app my product is shipped in the ecom express, the dispatch delivery date is 2 november 2019. On 3 november delhivery boy had called me but i could not received his call due to i have gone out of station. When i reached my home i visited in the ecom express and i asked to the sells men that kindly track my order number. I had given my order number to him then he told me that your product was delivered and when i told i didn't got my product then he asked to the delivery boy then the delivery boy told me your order is at my home. After that he told me next day i will deliver your product. Next day in the morning he called me and said that by mistakely my child has broken it. And i asked him that it means he had opened my item and checked what is there or not. That's not fair. It's not the right to open other products or thing. Kindly take action as soon as possible.
I want justice
Please do something
I hope you take action against him
Address of courier
Khandakpar bihar sharif (Nalanda)
Thank-you

I ordered a watch from the website nailzvilla.com and the delivered watch has scratches all over it. It is a used product and i want my money back for it. Could you please help with this.
There is no phone number or return option or any means in the website.
It was delivered via bluedart.

Order id : 3347
Courier service company : bluedart
Awb no. : [protected]

I have ordered a profuct through amazon, and shipped via ecom tracking no[protected], they updated status parcel held by carrier as as front door / driveway was not accessible. But my area is very easy to find and i got so many packages delievered by other courier services, ecom has its franchise in my area but they didnt delievered such a poor service.

My order was to be delivered by ecom express, the worst delivery service provider. I wish i had a choice to choose from whom i want to receive my order. They themselves don’t deliver the product and later write the reason as wrong address. Seriously? My awb number [protected] came out for delivery but never reached me. Didn’t receive any call from the delivery person. When i called him up and he said he’ll deliver. But he didn’t and from last 3 days it’s showing rto lock. I have requested to revoke. What is this?

Dear sir..
I have ordered a lehnga n i havent got it yet.. Everytime i talk to customer care of hopscotch there always reply the same.. I. E. U will get ur order. I m not able to see the status of my order.. The sender didnt even called me on the day of delivery.. N now my order has been sent back to warehouse.. Thats not a good thing.. I want it urgently plz help me sir with this..

I have my order whose shipment status is showing as rto locked. It was out for delivery on 26th october but hasnt been delivered yet. It has been 5 days back that i have contacted ecomexpress to re deliver the parcel.. They said it would be delivered in 24 to 48 hrs but i haven't received it yet. Order no. [protected]. Please help me in delivering my parcel asap

Hello sir,
I ordered an item from club factory on 4th october 2019 and your express was supposed to deliver my item on 22nd october 2019, but i haven't received any item till today, and the status shows that it was due to some wrong address and call failures. I didn't received any calls, not a single call about the status of the item. (The address is clear and truthful). I called the customer care so many times and the answer i received was that it will be delivered within 24hrs. Till today i. E 4th nov 2019 i didn't received the item as the last status shown shipment rto locked and revoked.
I need my item product
My awb no:[protected]

Dear sir,
I ordered a product from myntra.com. It's tracking id is[protected] and order no. Is[protected]-3007903.
My tracking says that the product has delivered on 20 october 2019. But my order has not arrived yet. I raised a complaint with myntra. So, they sent me a signature as proof that someone has received your order, which was not my signature. It was a fake signature. Please solve this problem.

Please deliver my order as soon as possible. I even called on customer care service number, and sent an email but no response.

I will be waiting for your immediate response.

Thanks.