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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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+91 11 6659 8800
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 242

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S
Siddharth Kotadia
from Surat, Gujarat
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jbl speaker and wireless earbud

Address:New Delhi, Delhi

I ordered online jbl speaker and wireless earbuds on 19th aug 2019 which been delivered on 22nd aug 2019 at 4 oclock thru ecom express when i open the packet its containt a wireless speaker ( unbranded) with very cheap quality and no earbuds i try to contact ecom express customer care number but its fake number i tried to contacr on all given number but all are fake, shipper is ganpat trading, i also tried on their numbers but those are alao...
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P
prasad gaikwad1
from Pune, Maharashtra
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consignment 2522789791 is not delivered even after 10 days

Address:1304,Kasturi Heights CHS ,PLot 39, Sector 20,Kharghar, 410210

Dear Sir,
Consignment is not getting delivered even after several follow-up with the delivery boy and the customer care. Consignment is already received at the location but from 16th august it is not delivered to the destination. These are urgently required medical support material for faster recovery and it is not delivered. we are really disappointed with the kind of support I am getting from your esteemed organisation and express...
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M
Matolya Milind
from Mumbai, Maharashtra
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delivery team not working properly

Address:PALHERA, PALHERA ROAD, 481051

There is my 5th product which was cancelled by ecom express. Delivery didn't call us and they without are information they cancelled my product. Order id julee poly georgette floral print salwar suit material od[protected]. Delivery boy they ask to came 10 km away to door step and i have complaint 4 to 5 time by company so they ignore my complaint....
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A
Akanksha Sonteke
from Pune, Maharashtra
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issue on mobile

Opened the courier.
Then i saw. Mobile is not working properly.
Battery charger is not connecting. Voice problems are slowly reducing the mobile.
Back and front camera is not good.
Screen is not good and sim not supported.
Mobile hangs when the net is running.
Please keep on mobile issue in mind and we want to return the product and try to transfer our money to our account...
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D
Dhruva Jyoti
from Mumbai, Maharashtra
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complaining about delivery delay and delivery boy

Address:Bongaigaon, Assam, 783385

My awb no is[protected]
I have contacted almost 4-5 times with ecom express customer service support but no vain. Everytime they gave me false assurance that your item will be tomorrow but till now i have not received my order.
I have also contacted the delivery boy several times, he promised to deliver my order by the evening but didn't deliver. At the end of day they had posted a false status that delivery attempted but customer...
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P
pradip kr mukherjee
from Dibrugarh, Assam
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delivery related and delivery boy related

Address:NIRMALA BHABAN.RABINDRA NAGAR.BURNPUR ROADBurnpur Road, Burdwan, West Bengal, 713304

My awb no. [protected]. Delivery boy after contacted by me several times not coming to addressee.
I have contacted toll free number but no vain.
Again whole day i have contacted delivery boy several times, he promised to deliver the item by evening but not turned up.
In my surprise i have seen it is false posted stating that delivery attempted but customer not available. Hopeless i have cancelled order just now. br...
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A
Ajith v m
from Mumbai, Maharashtra
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delivery of product in payyanur

Address:Kannur, Kerala, 670306

We ordered a product from flipkart and they try to deliver it through you. Your employee behaved very badly and told us that they won't deliver the order. We ordered the same product for 3 times and they don't deliver the product. They say that we cancelled the product. But they didn't even contact us. If these is going like this we will proceed it legally through consumer court or locally. Look in to the problem it's a matter of your reliability....
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S
Sujan Haldar
from Baghdogra, West Bengal
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pick-up forcefully cancelled 527095349

Address:South 24 Parganas, West Bengal, 743349

I had purchased a product from Amazon order id[protected], and after delivery I requested to return the item and Amazon has ordered Ecom Express to pickup the parcel. First AWB number was[protected] registered on 7th August, 2019. They attempted too many times but neither called nor picked up from home at last they cancelled the Pickup request. Then amazon created another pickup request AWB[protected] on 11th August, 2019 and the same...
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P
prasad gaikwad1
from Pune, Maharashtra
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goods are not delivered even after follow up with your service executive

Address:1304,Kasturi Heights CHS , Plot 39,Sector 20, 410210

Good are not delivered from sunday 18th august2019. Even after speaking to service executive i am not getting any confirmation on the delivery of the goods. Request you please deliver the good on top priority.
Even after the several follow ups i am getting response from your executive that the good will be deliver with in 48 hours. But no result. Even i am residing very close location where you have your collection centre in kamote,...
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S
Soumya ranjan Jena
from Hyderabad, Telangana
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awb 2510308485 delivery boy bluffing last 6 days

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India, 110037
Website:ecomexpress.in

Hi,

Ecom Express, I am informing you that my Parshall ( AWB number [protected] ) un deliver to me, the delivery person did not contact me in last 6 days, but is updating status as address incorrect. but my address is 100% correct with contact number also, when I am trying to reach that person, that person not picking my call 99 times and he said that " that region does not belong to him ".

when I saw 19/aug/2019...
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U
uken_xettry
from Delhi, Delhi
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product damage delivered

Address:Vijay cross roads,gujrat, 380009
Website:Ecomexpress.in

Hii my name is uken and i purchsed a jbl plus 3 bluetooth speaker and twins bluetooth earpods but It was not the product that i ordered and it was so damaged please refund it or return my order which i have ordered...even i call ecom customers care to refund my order package and i gave them order no.. they said it is invalid and even i provide them awm no and they said it was invalid..please refund my amount or placee my product whic i ordered....
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తెలంగాణ బిడ్డా గుణవంతుల అడ్డా
from Mumbai, Maharashtra
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courier item not pick up done...

Address:Peddaplli, 505172

Dear sir,
Please find
Order i'd [protected]

My order yesterday pickup not done,
Today i'm going to ecom express peddapallli location
I'm saying this person y r u not pickup
In-charges anil/ ajay wroorst answering / stuppied answer...
I want resion fst...
Incharge saying that rash words
Y r u not attempt the call...
I'm asking

I want resion...
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R
Rudramuni jf
from Bengaluru, Karnataka
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low quality product

Address:Rudramuni s/o mukkanna Hotel timmanagowda house vaddu villege, Bellary, Karnataka, 4518806

May order clothes in e com online shoping, order time photo product is one quality but delivery products is another and low quality because please refund my money.
I call you to customer return address but always told your called customer is busy in the other work.
Please change your no sir and one more thing is i loss my time to order of the product and process your delivery method so please request return your product and...
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P
Pratapmdlwre
from Mumbai, Maharashtra
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my product is not delivered by ecom team

I have ordered one product from limeroad and they sent my parcel through ecom express courier. Now on 13th aug i got a call from one courier boy stating that ki sir aapka courier hai mein nabinagar chauk pe hun so i said ki aap wahan kyn hain jo address hai waha aakr delivered kro then he replied sir bahut barish ho rahi to rukte hi aata hun then i replied ok. Within 5 mints i got msg that your product has been delivered. Now, still i am...
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P
Partha_28
from Mumbai, Maharashtra
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false product

Address:494001

Ecomm express tracking no [protected]
Reference ID: 11th Aug0194
Order Id: 7226741
I have ordered Samsung level U Bluetooth headset with Sony truly wireless sports earbuds but I have received non branded wired headset.
I want to return the same.
Mob [protected]
Email : parthaghosh.[protected]@gmail.com
This type of fraudness....
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Y
yusuffahad
from Piravam, Kerala
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pickup getting rescheduled from ecom of myntra

Address:Telus networks llp, hira masjid building kanhangad kerala, 671315
Website:ecomexpress.in

I had placed an order with myntra on 7th and pickup getting rescheduled daily till date, its very pathetic. I had placed lots of orders and others too got delayed but got delivered, but this is getting delayed indefensibility which was ordered same time. Ecom found to be a main player in this industry and pickup getting too delayed, company says they had shipment ready same day....
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A
akmarwah0102
from Gurgaon, Haryana
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pickup rescheduled help me

Address:Rl-27B, Ganga Ram Vatika , Tilak Nagar, New Delhi 18, New Delhi, Delhi, 110018

My order no: is [protected]. It was shown shipped by club banggood on 14th august. I contacted ecom two days back and they said banggood has not yet shipped the order.!! But i’ve got message from banggood that it was shipped. From 14th onwards the tracking info shows ‘pickup rescheduled for next day’. Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product???...
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S
shubh.s
from Rajkot, Gujarat
May 30, 2022
This thread was updated on May 30, 2022
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cancel delivery of order from amazon

Address:Raebareli, Uttar Pradesh, 229402

I ordered a mi note 5 pro on amazon with 6 gb ram and 64 gb rom, i want to cancel it now, as i ordered a different phone later on. Ecom express is shipping it with waybill no. [protected], kindly cancel it. Not able to cancel it on amazon as there is no such option on amazon, they are not responding properly, ecom express please cancel it. Thank a lot....
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D
DrArvindP
from Kolkata, West Bengal
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wrong rto initiated

Address:Head P.O. Street, Koraput, Odisha, 764020

My cod consignment tracking number was [protected] ecom express not delivered. Delivery agent chittaranjan gouda on 5 august,, 19, said due to heavy rain he was getting delayed. Later 9.8.19 tracking app showed rto initiated vide awb number [protected]. This was without any delivery attempt. This is an example of deficiency of service, surely. Let my consignment be returned to me immediately. My delivery address is manned 24/7 with no chance...
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P
prac7
from Jaipur, Rajasthan
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pickup rescheduled from 6 days

Address:Jaipur, Rajasthan

I ordered a product from myntra on 8th august in jaipur. I got the message of shipment on 10th august and the courier name as ecom express. After that, it's been 6 days and the product has not been delivered yet. On tracking the product on ecom express, the information about pickup rescheduled is shown from the past 6 days. The product had to be delivered on 15th august and i haven't got the product yet....
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