Ecom Express Complaints & Reviews

Hi, my name is dilnawaz sk, i ordered a smart wearble ring from ecom express, but the smart wearable ring is not supporting in my phone, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible. Its the worat product which i have bougut in my life. Its my early request to you that please return this and give my money back. Thank you
This is reference no.[nw4842].
My numbar:- [[protected]]

Sir i just placed an order from your site this month
My order awb [protected]
That item has reached your alathur 6 7 85 4 1 pin number office
But for all this time i didn't give it to you or call you there
When i finally complained they called me and your anas executive treated me like a scandal,
Iasked why it was late for an executive like this, he insulted and ridiculed me for saying bad
When asked why it was late for an executive like this, he insulted and ridiculed me for saying bad
I beg you to take action against them
Thank you,

The item with airway bill no[protected] is a cash on delivery package. It is being shopwn as "out for delivery" since 14/08/2019 but has not been delivered. The customer's address is correct and the same has been confirmed by contacting him.

The shipment has been booked on date 06/08/2019

Shipment reached hyderabad on date 10/08/2019

Shipment out for delivery on 14/08/2019 (Why 4 days delay occured at hyderabad)

Then no update after 14/08/2019. Several complaints were made by calling ecom express customer care but the solution has not been provided.

Either deliver the package or return it to origin. Why there is no status update after 14/08/2019.

I was order item combo samsung level u bluetooth headset with sony truly wireless sports earbuds by order no. Gt19aug0436 but company sent me wrong product to me, i have received sony headphone which is use less for me. I request to plz replace the same as soon as possible. Shipper is ganpat trading, 98 mpk82 delhi new delhi 110085.
Please help me as soon as possible...

Ecom express-2 -3 times i got sms in morning that today is your pickup, at evening i got sms that pickup has been rescheduled due to consignee not available or something else. The guy was # or blind or what, he never called me that i m here to pickup product. Even there is no auto disconnection of any kind if call 8n my phone.
Spoyl - one order i have returned it has been more than a month till now but i did not receive any kind of refund in my bank account. Again and again they giving me date, its irritating me so much i paid for a # wrong order and till no refund now they are making me chutiya on daily basis.

I ordered online jbl speaker and wireless earbuds on 19th aug 2019 which been delivered on 22nd aug 2019 at 4 oclock thru ecom express when i open the packet its containt a wireless speaker ( unbranded) with very cheap quality and no earbuds i try to contact ecom express customer care number but its fake number i tried to contacr on all given number but all are fake, shipper is ganpat trading, i also tried on their numbers but those are alao fake they cheated me by1550/- order number is GT19AUG1450 packet number is [protected]

Dear Sir,
Consignment is not getting delivered even after several follow-up with the delivery boy and the customer care. Consignment is already received at the location but from 16th august it is not delivered to the destination. These are urgently required medical support material for faster recovery and it is not delivered. we are really disappointed with the kind of support I am getting from your esteemed organisation and express delivery organisation.
Even your representative are not cooperative to understand the urgency and only giving response "WILL BE DELIVERY SOON" no commitment.
SORRY ...
at least get some response now from your side.

There is my 5th product which was cancelled by ecom express. Delivery didn't call us and they without are information they cancelled my product. Order id julee poly georgette floral print salwar suit material od[protected]. Delivery boy they ask to came 10 km away to door step and i have complaint 4 to 5 time by company so they ignore my complaint.

Opened the courier.
Then i saw. Mobile is not working properly.
Battery charger is not connecting. Voice problems are slowly reducing the mobile.
Back and front camera is not good.
Screen is not good and sim not supported.
Mobile hangs when the net is running.
Please keep on mobile issue in mind and we want to return the product and try to transfer our money to our account

My awb no is[protected]
I have contacted almost 4-5 times with ecom express customer service support but no vain. Everytime they gave me false assurance that your item will be tomorrow but till now i have not received my order.
I have also contacted the delivery boy several times, he promised to deliver my order by the evening but didn't deliver. At the end of day they had posted a false status that delivery attempted but customer not available.
I request you to take action against them

My awb no. [protected]. Delivery boy after contacted by me several times not coming to addressee.
I have contacted toll free number but no vain.
Again whole day i have contacted delivery boy several times, he promised to deliver the item by evening but not turned up.
In my surprise i have seen it is false posted stating that delivery attempted but customer not available. Hopeless i have cancelled order just now.
Take action immediately.

We ordered a product from flipkart and they try to deliver it through you. Your employee behaved very badly and told us that they won't deliver the order. We ordered the same product for 3 times and they don't deliver the product. They say that we cancelled the product. But they didn't even contact us. If these is going like this we will proceed it legally through consumer court or locally. Look in to the problem it's a matter of your reliability....

I had purchased a product from Amazon order id[protected], and after delivery I requested to return the item and Amazon has ordered Ecom Express to pickup the parcel. First AWB number was[protected] registered on 7th August, 2019. They attempted too many times but neither called nor picked up from home at last they cancelled the Pickup request. Then amazon created another pickup request AWB[protected] on 11th August, 2019 and the same thing occurred, they cancelled the pickup. Amazon created a last pickup for me on 15th August, AWB[protected]. They attempted 2 times but as they were not picking up, I told them that I shall hand over by going to their office. As i told, i handed over the parcel on 19th August directly to manager. But on same day they updated as pickup not complete. The next day that is today also they have updated pickup not complete. My return time is over in amazon and if this pick-up is cancelled, I won't be able to return it. They don't have any direct number of the office and i can not contact them. Such a irresponsibility of them is making my harassed. Please look into it.

Good are not delivered from sunday 18th august2019. Even after speaking to service executive i am not getting any confirmation on the delivery of the goods. Request you please deliver the good on top priority.
Even after the several follow ups i am getting response from your executive that the good will be deliver with in 48 hours. But no result. Even i am residing very close location where you have your collection centre in kamote, navi mumbai and we do not have any rain in this area for past 5 days your executive explaining delay is due to heavy rain. This is not acceptable. Your immediate response is highly appreciated.
Regards
Prasad gaikwad

Hi,

Ecom Express, I am informing you that my Parshall ( AWB number [protected] ) un deliver to me, the delivery person did not contact me in last 6 days, but is updating status as address incorrect. but my address is 100% correct with contact number also, when I am trying to reach that person, that person not picking my call 99 times and he said that " that region does not belong to him ".

when I saw 19/aug/2019 day status that customer refused to accept. but that person did not contact me and not reach to me also. delivery person put a bluffed status

plz do action on it, otherwise, I will kindly do legal action on your organizations

Hii my name is uken and i purchsed a jbl plus 3 bluetooth speaker and twins bluetooth earpods but It was not the product that i ordered and it was so damaged please refund it or return my order which i have ordered...even i call ecom customers care to refund my order package and i gave them order no.. they said it is invalid and even i provide them awm no and they said it was invalid..please refund my amount or placee my product whic i ordered.

Dear sir,
Please find
Order i'd [protected]

My order yesterday pickup not done,
Today i'm going to ecom express peddapallli location
I'm saying this person y r u not pickup
In-charges anil/ ajay wroorst answering / stuppied answer...
I want resion fst...
Incharge saying that rash words
Y r u not attempt the call...
I'm asking

I want resion

Siriously i'm asking...

We have going to head office

May order clothes in e com online shoping, order time photo product is one quality but delivery products is another and low quality because please refund my money.
I call you to customer return address but always told your called customer is busy in the other work.
Please change your no sir and one more thing is i loss my time to order of the product and process your delivery method so please request return your product and refund my money

I have ordered one product from limeroad and they sent my parcel through ecom express courier. Now on 13th aug i got a call from one courier boy stating that ki sir aapka courier hai mein nabinagar chauk pe hun so i said ki aap wahan kyn hain jo address hai waha aakr delivered kro then he replied sir bahut barish ho rahi to rukte hi aata hun then i replied ok. Within 5 mints i got msg that your product has been delivered. Now, still i am fighting with both the companies whether return my money or parcel.

Ecomm express tracking no [protected]
Reference ID: 11th Aug0194
Order Id: 7226741
I have ordered Samsung level U Bluetooth headset with Sony truly wireless sports earbuds but I have received non branded wired headset.
I want to return the same.
Mob [protected]
Email : parthaghosh.[protected]@gmail.com
This type of fraudness.