Ecom Express Complaints & Reviews

Address: 193223

Sir
we are facing ecom express delivery problem in our area, here is no network of ecom express
please establish ecom franchisee/dealer based network model in our area and we will not face such problems.

Address:
Lolab
Pincode: 193223
District: kupwara
State: jammu & kashmir.

.

.

.....

.

.

.

.

.

.

.

.

.

.

Feb 23, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Jan 12, 2019

Updated by Rameez55 Please Establish Ecom express network in District: Kupwara
Pincode: 193223
For Delivery of Parcel.

Verified Support

Jan 14, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. Currently we do not have franchisee/dealer based network model and hence we do not appoint Franchisee/dealer. Thank you for your query.

Regards,
Team Ecom Express

View replies

V

vicky honrao

from Yaval, Maharashtra

Jan 14, 2019

My order date 09/Jan/2019
Order no GT08Jan143

establish ecom express network in our area - Comment #3323549 - Image #0

Reply

Ecom Express Customer Care's response, Jan 14, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. Please confirm your query to assist you.

Regards,
Team Ecom Express

M

MD sajid alam

from Madhipura, Bihar

Jan 14, 2019

AWB no[protected], oder no-7704554, pin no852115.mere duara jo older diya gaya tha usme clothes ka quality or clour alag tha lekin jo older received huaa hai wooh alag hai isliye Sir mere oder ko return ka paisa wapas kijiye please Sir. Iske liye aapka sada abhari rahunga. Adhik jankari ke liye oder ka photo bhej dete hai. Thanks sir,

establish ecom express network in our area - Comment #3323754 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kaimur, Bihar, 821101

Website: Myntra

Dear sir, my name is piyush kumar, i ordered a sweater from myntra.com on 6th jan 2019. And today after tracking the order i came to know that the product has already arrived at my near ecom courier service, but they haven’t delivered to me yet. I request u to help me out, your response will be appreciated any inconvenience is regretted. Order number —[protected]-7630301
Tracking number —[protected]
Pincode — bhabua, kaimur 821101

+1 photos

Feb 14, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further.

Regards,
Team Ecom Express

View replies

A

Abishek S K

from Edakkulam, Kerala

Jan 14, 2019

I have not ordered this shirt but the shirt came to my address, it was from Amazon, but there is no orders in my account..
I am very suppressed, I want a refund from you.
As a person from your company has delivered and got the money from me.

product debag - Comment #3323697 - Image #0

Reply

Ecom Express Customer Care's response, Jan 15, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. Request you to kindly contact Shopping portal to arrange the Reverse pick up.

Regards,
Team Ecom Express

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Simdega, Jharkhand, 835223

I have got information that my parcel will be delivered by yesterday. I waited for the whole day but no one came. Then they send me message that i wasn't available for the delivery. What the hell you guyz doing? I literally waited for the whole day today. But no one came to deliver the product. There isn't any option to register a complaint on your official website. How do i'll get my parcel? Customer care isn't responding to the call.
Awb :[protected]

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682032

Website: ecomexpress.in/tracking/?awb_field=285464894

Dear sir,
I ordered and item 21st dec 2018, and parcel is come to my location as shown your site as 30th dec 2018. Jan 1st 2019 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs.
Today i called (11/01/2019) at the time the customer care guy give me same commitment.
Then now status shows that shipment rto locked revoked.
I...

Helpful

176 other people found this review helpful

176 found this helpful

27 Comments

Address: 523247

Order not delivered but showing as delivered order id [protected]
[protected] awd number take action on chennachesavulu
At darsi
Paytm order
Order not delivered but showing as delivered
Take action on him i want my item immediately
As well as possible
It is pure fraud by paytm and ecom express
Both are busy not solving problem for 4 days take immediately action on him

Feb 15, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.

Regards,
Team Ecom Express

View replies

J

John A.N.

from Eluru, Andhra Pradesh

Jan 13, 2019

Not solved

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jaunpur, Uttar Pradesh, 222002

Website: Snapdeal

I'm writing about this second time as on first time my issue isn't get resolved. Firstly, i want to say that i ordered a saree online on snapdeal and when its delivered i didn't liked it so, i returned it and i returned the full package that i received but when the pickup boy came and collected the saree after that i got an email claiming that i didn't returned the full package. That is i got two sarees and returned only one but thats totally wrong, i tried calling snapdeal many times but they aren't helping me out i wrote a complaint against snapdeal in cunsumer forum also this is the last time i'm writing it here also my order id — [protected]

Aug 9, 2021

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

View replies

P

Pranam Shriyan

from Mangalore, Karnataka

Jan 11, 2019

One of worst Ecom Express, my product has reached the place 2 days before, but no one trying to deliver me the product, phone also not reachable, but i get the message, no one is responsible here for our product we, already made the payment for product,

Reply

Ecom Express Customer Care's response, Jan 14, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express

Snapdeal.com Customer Care

from New Delhi, Delhi

Jan 12, 2019

Hi Shraddha,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500028

Website: ecomexpress.in

The complaint on Ecom express on customer service . I ordered the product but it didn't delivered to my address. So I called to the customer care. And I said about my product which is not delivered I asked about the courier office means delivery office so he was doesn't told about the office address...I said, I want delivery office which I can enquir about my product..I asked again and again ..he didn't told ...he said product is can't be delivered and it's going back ..and I said give delivery office address but he didn't told .and I asked again and again..and he start talking rudely like a pshyco...and he blcoked my number which I can't call to the customer service number. And he quit my call. So again I call to him but the answer the call getting busy again and again I call to this customer service number but the call getting busy. I thought that this is the one of them idiotic delivery courier service. Guys don't prefer this courier service for any work and one thing how we can do this that to block my mobile number it is the one of the idiotic thing and idiotic service.

+1 photos

Feb 13, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Jan 10, 2019

Updated by Yakub Zeeshan Mohammad https://ecomexpress.in.
consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2019 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

Business & FinancesEcom Express irresponsible employees of customer service executive
Ecom Express — irresponsible employees of customer service executive

1 Review
Yakub Zeeshan Mohammad on Jan 10, 2019
Mark as Resolved

The complaint on Ecom express on customer service . I ordered the product but it didn't delivered to my address. So I called to the customer care. And I said about my product which is not delivered I asked about the courier office means delivery office so he was doesn't told about the office address...I said, I want delivery office which I can enquir about my product..I asked again and again ..he didn't told ...he said product is can't be delivered and it's going back ..and I said give delivery office address but he didn't told .and I asked again and again..and he start talking rudely like a pshyco...and he blcoked my number which I can't call to the customer service number. And he quit my call. So again I call to him but the answer the call getting busy again and again I call to this customer service number but the call getting busy. I thought that this is the one of them idiotic delivery courier service. Guys don't prefer this courier service for any work and one thing how we can do this that to block my mobile number it is the one of the idiotic thing and idiotic service.

Verified Support

Jan 12, 2019

Ecom Express Customer Care's response Dear Yakub Zeeshan Mohammad,

Greetings from Ecom Express

We regret for the inconvenience caused to you. As per our records your shipment[protected] we have received request from shopping portal to send the shipment back to them. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

View replies

Z

Zp Longz Lkr

from Dimapur, Assam

Jan 11, 2019

My order from myntra Tracking No:[protected] is kept on showing "rescheduled for next day" for quite few days . Please let me know when it will be delivered. The item has been shipped on 7th January 2019 (on myntra).
Looking forward for your response thank you.

irresponsible employees of customer service executive - Comment #3321719 - Image #0

Reply

Ecom Express Customer Care's response, Jan 14, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the airwaybill Number. 985235833, the said shipment has reached our Guwahati hub and further it will be connected to delivery centre You can see the updated information once the shipment reaches the required destination.

Regards,
Team Ecom Express

Z

Zp Longz Lkr

from Dimapur, Assam

Jan 14, 2019

Delivered today (14 Jan'19)

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I had order 1 wrogn sweatshirts from myntra on 1st jan and it has been dispatched on 4th jan to ecom express (Awb :[protected]Orderno.:[protected]) but still i didn't received the product...
Their agent is so lazy that he didn't called me and daily updates that the costumer not available at the location...
Worst company to be in this business...
Worst customer care services...

+1 photos

Feb 10, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs.

Regards,
Team Ecom Express

View replies

S

Sai62342143

from Hyderabad, Telangana

Jan 10, 2019

Hello sir,
I order one 1 product cash on delivery but it does not delivery in the status of tracking show out for deliver since 3 days at the same time it shown refused by customer ... but delivery boy not call for me... what is this I want my order imidiately my order number is[protected]. please take initiate action ...

Reply

Ecom Express Customer Care's response, Jan 11, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further.

Regards,
Team Ecom Express

R

RT Ñàgàr

from Indore, Madhya Pradesh

Jan 11, 2019

Plzzz yrr moblie wapis kar loo bekar hai touch kam ni kar raha dusra chiye

Reply

Ecom Express Customer Care's response, Jan 14, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Simdega, Jharkhand, 835223

I have got information that my parcel will be delivered by yesterday. I waited for the whole day but no one came. Then they send me message that I wasn't available for the delivery. What the hell you guyz doing? I literally waited for the whole day today. But no one came to deliver the product. There isn't any option to register a complaint on your official website. How do I'll get my parcel ? Customer care isn't responding to the call.

Feb 17, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Sumit,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express

Jan 10, 2019

Updated by Sumit008 Awb :[protected]
Plz resolve it fast coz I haven't received it yet.
Plz mail me your helpline no.
Email:- [protected]@gmail.com

View replies

G

Ghosh debajyoti

from Kolkata, West Bengal

Jan 10, 2019

Medicine order last delivery date 9th January order not deliver track in transit at 4.30 PM
Delivery date over medicine not delivery very very bad service very bad service and delivery very slow medicine order last date not deliver

Ecom Express very very bad company delivery very very slow

delivery boy didn't came - Comment #3320176 - Image #0

Reply

Ecom Express Customer Care's response, Jan 10, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered.
Regards,
Team Ecom Express

K

Krishnapuram Priyanka

from Bengaluru, Karnataka

Jan 10, 2019

I ordered Lakshmi Ganesha idol Murti on 22nd Dec but still I didn't get my order.my order number: [protected]
AWB number:[protected].

Please check it once give me update as soon as possible
Contact number:[protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kamrup Metropolitan, Assam, 781102

Your delivery agent would not come to the delivery address and they update date we are un available in the delivery address. I got the information that my parcel will be deliver by today and i got that information by sms, after that i am waiting by whole day for collect my parcel but nobody will come during the whole day.. Why your agent do this type of thing. Is it good for your reputation, delhivery don't do this type of thing.

Feb 11, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express

View replies

D

Dayanand Bhutekar

from Ambad, Maharashtra

Jan 10, 2019

I am sent order for amazon and delivery fro ecom express but delivery boy call me and say you come to office for attend your delivery i place the order of home delivery this total responsible for ecom express. Please solve my query.

Reply

Ecom Express Customer Care's response, Jan 10, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chittoor, Andhra Pradesh, 517325

I have raised a complaint on monday of this week to return my myntra product and they messaged that they will collect the parcel on tuesday, they didn't take the parcel. I made a call to your customer care tuesday night and i gave the complaint again and they told that the parcel will be taken today i. E. Wednesday. Today also they didn't took the return parcel. What i have to do to return it. The id number for return is[protected]. Rectify the problem and take the parcel by today or tomorrow.

Feb 13, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the Airwaybill Number.[protected], the said shipment is currently in transit to Kadapa hub. You can see the updated information once the shipment reaches the required destination.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 461331

Website: www.Gadgetz.in

Sir my order #1103 vizioo v20 6inch mobile tottly chang defrent & reject item send. My order date 03.01.2019. & my order booking pay on the clear card banking method on the company rs. 3999₹ amount. Date. 03.01.2019. Sir may order is totally changed recive today. Sir jo item maine recive kiya hai. Vo item change & rejected. Band only no working mode me hai. Kripya my order #1103 vizioo v20 6inch 4gb ram hai. Collect karvaiyega. Please. Thanks..

Feb 9, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

Regards,
Team Ecom Express

View replies

M

[email protected]

from New Delhi, Delhi

Jan 10, 2019

Ye mane power bank liya tha or ye charge to kar rha ha par charging nhi le rha ha plz ishe return kar ke next pics bhej do

my order #1103 vizioo v20 6 inch product is changed & totally dad & reject item recive. - Comment #3320126 - Image #0

Reply

[email protected]'s reply, Jan 10, 2019

Is damage power bank

N

Nagaraj Mannapur

from Idukki, Kerala

Jan 10, 2019

I ordered a product in Snapdeal and I got it and I requested for replacement, and your Ecom person came and take it back on 03/01/2019 and there is no any update from your end.
And in tracking it's showing as pickup rescheduled.
Please consider my query and do needful
Reference id: 53134169
Thank you

Reply

Ecom Express Customer Care's response, Jan 10, 2019

Verified Support

Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express

Ecom Express Customer Care's response, Jan 10, 2019

Verified Support

Dear Nagaraj Mannapur,

Greetings From Ecom Express

We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.

Regards,
Team Ecom Express

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 641025

3 items ordered in nykaa.com on 26th december and it was despatched on that day

However parcel not yet received till date (9th jan)
As per the status show its given its locked in rto

Awb :[protected]

Name : jaishree
Address : 15/57 aravind nagar, near st. Pauls school, thadagam road, coimbatore 641025
Contact no: [protected]

I was never called to deliver the parcel and i have never given an request to deliver on later date

Very poor service from ecom express everytime

Feb 14, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

A message received from ecom at 1354hours in my mobile stated as given under :-
"your amazon"cod"shipment[protected] is out for delivery by ecom executive ph: [protected] pin:[protected] please keep rs 290.0 ready for payment."
At 1432hr a call from [protected] received by me to pick up my item from 35 km from my address. I told to him it is not possible to pick up this item from there and told to deliver the item whenever he will come near my address. But surprisely i received a message immediate from ecom stated as under :
"your amazon order awb[protected] was undelivered as you refused to accept it".
Please clarify it and take a strict action.

Feb 9, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. [protected].

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,
It is about to reference number
Ecottoncountry "cod" shipment[protected] is l delivered by ecom executive ph: [protected] pin:[protected]
And the product that we have received is not the one we have ordered.
It is poor quality and not worth of even 100 but you have taken 1398 on cash.
I do not have details how to return it back
Pls request to arrange for cash back on immediate basis.
Pls call back in

Feb 9, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have an order from myntra[protected]-3650001. On 3rd january from myntra message came that my order has been shipped to delivery centre via ecom express with no[protected]. From 4th january iam tracking my order, daily at 7:03 am they updates it that "the pickup is rescheduled for next dat" why ecom express is delaying it? I have already paid

+1 photos

Jan 13, 2019

Complaint marked as Resolved

Same day of complaint they shipped my parcel. And after 3 days of complaint i got my parcel. So before complaining they didn't even shipped my parcel. I ordered a jacket and sweater worth Rs 2400 which i have paid online already. There was no cash on delivery, so they were trying to delay my order so that they can keep my parcel.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the airwaybill Number.[protected], the said shipment has reached our Guwahati hub and further it will be connected to delivery centre You can see the updated information once the shipment reaches the required destination.

Regards,
Team Ecom Express

Jan 11, 2019

Updated by PranjalPranjal Still there is no any delivery update. The said delivery date was 10th jan. Still two days late and till now there is no any delivery. I have paid for the parcel already. How can be your company be so irresponsible? Consumers money is in that parcel.

Verified Support

Jan 14, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further.

Regards,
Team Ecom Express

View replies

P

PranjalPranjal

from Silchar, Assam

Jan 11, 2019

Still there is no any delivery update. The said delivery date was 10th jan. Still two days late and till now there is no any delivery. I have paid for the parcel already. How can be your company be so irresponsible? Consumers money is in that parcel.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 689573

My three couriers by myntra online are holding at cochin hub without delivery from last one weak. Tracking numbers are[protected],[protected],[protected]. Please do the needful to get it immediately. Where i want to contact to get those products? Tracking site have no update on all the three couriers for a couple of days. It shows connected to cochin only from a week

Feb 10, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest.

Due to heavy backlog in Kochi center, there is a delay on connectivity and deliveries.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thrissur, Kerala, 680655

I have ordered few producte worth Rs.528/- through Nykaa. And I was supposed to get the delivery by 25th December 2018. But today its 8th of January 2019, and yet I have not received my pakage and no update of the same also. This is truly disturbing as this is a prepaid order and I'm getting cheatrd daily by ECOM Express call fentre that I'll get my parcel today.
Do help in solving this issue at the earliest and make my parcel reach me.

Sruthi Nambiar
[protected]

+1 photos

Feb 15, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Darbhanga, Bihar, 846001

After so many call and complaints to respective person but don't receive my parcel.
Courier boy self received the parcel and false signate same.
Please provide my parcel as soon as possible. Otherwise I am compain to consumer forum.
And also no body call me for arriving parcel.
My order id-1941908
AWB No[protected]
I am waiting
Divakar
[protected]

Feb 10, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, please share your alternate contact number to assist you.

Regards,
Team Ecom Express

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110060

Website: ecomexpress.in

I ordered white solid sweatshirt from jabong with on 31st of december. I have requested a return pickup of my order (Order number :[protected] and shipment number[protected] on 3rd of january'19 but since then whenever i'm tracking the order on ecom express official website it keeps showing me that the pickup is scheduled for next day since last 4 days. I don't understand that what is wrong about the order and why the pickup is being delayed. I followed up ecom express customer center multiple times but didn't get a satisfactory response. Not received a single call from the person who will be picking up my order.

+1 photos

Feb 9, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the new reverse pick up request.

Regards,
Team Ecom Express

Ecom Express Complaints & Reviews

File a complaint to Ecom Express

Ecom Express reviews & complaints page 266

establish ecom express network in our area

Post your Comment

product debag

Post your Comment

product not delivered

Post your Comment

shipment rto lock and revoked

order delivery issue not delivered

Post your Comment

ishin multicolor art silk saree snapdeal doing fraud

Post your Comment

irresponsible employees of customer service executive

Post your Comment

ecom express not delivering my product

Post your Comment

delivery boy didn't came

Post your Comment

delivery delay of my order

Post your Comment

delivery return for roadster shoes

Post your Comment

my order #1103 vizioo v20 6 inch product is changed & totally dad & reject item recive.

Post your Comment

parcel from nykaa

Post your Comment

not delivered my product... but stated as refused

Post your Comment

fastrack watches / fake products

Post your Comment

ecom express delaying my shipment everyday

Post your Comment

not delivering my products

Post your Comment

awb 283297602 not delivered from 24 december 2018

Post your Comment

parcel not received but wrong update by courier boy.

Post your Comment

ecom express pickup rescheduled for next day since last 4 days

Post your Comment

Related businesses