Ecom Express Complaints & Reviews

Address: Jalgaon, Maharashtra

I received the message of delivering as follows

Dear Customer, your www.homeshop18.com "CoD" shipment awb[protected] is out for delivery by ECOM Executive Ph: [protected] PIN:[protected] Please Keep Rs 1500.0 ready for payment.

On 19 dec 2017
But at 4:16 pm
I received the another message as order is undelivered due to incomplete address

Dear Customer, Your shipment[protected] is undelivered after 1st attempt on[protected].Please contact call centre @ [protected] - Ecom Express

Then i call on the above no. They said that order will be deliver tomorrow. And they doesn't say about any incomplete address why is it.
Why you doesn't tell clearly what is the problem and exactly when the product will be deliver please inform..

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 627001

Website: ecom

I am vellammal from tirunelvelli district. I am a pensioner. I had a savings account in tirunelvelli indian overseas bank bearing no. [protected].in this connection a call from[protected] requesting otp and having no knowledge of bank formalitiies i spoke to him the number. Immediately asim of rs. 19999/- has been deducted form my account. It is highly fraudulent. It is illegalo. Kindly stop this transaaction and return to my acoount pl. My cell no.[protected]. I request immediate action in this regard. Pl. Yours vellamal.

Ecom Express customer support has been notified about the posted complaint.

View replies

R

Roy Piyush Upadhayay

from Patna, Bihar

Dec 20, 2017

My name is piyush kumar. I am belong to rular area so i can't able to attend this type of product and please sir i request to that take our product with in 3-4 days please sir and my phone number is -[protected] and [protected] so please sir i request to please take our product. Tahts solve

Reply

S

Saddam Desai

from Silvassa, Dadra and Nagar Haveli

Dec 22, 2017

Hi.. i am sid yor xompny ecom express is not good he is not diliverd my oreder in my home...he is not good work...

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560043

Website: www.ecomexpress.in

I am having worst ever experience with any courier company. Plz refer shipment number[protected] &[protected].
At first the courier boy didn't even tried to contact n the status was falsely updated as non availability of consignee.
Next I tried to raise the level by endorsing complaint twice and thrice n finally got the mobile number of manager of Bangalore branch- Mr Hemant n to my horror, he too was only good at lip service.
I further enquired the reason of failed pick up and again had a pathetic reply that they just had one boy for this area.
Anyway finally I received a call from courier boy who just plainly denied to pick up the item from home.. What a great service by an esteemed courier company

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: East Singhbhum, Jharkhand, 831014

I ordered a product from amazon which was expected to reach on 1of dec by ecom express. But i got the message about the address unlocatable. Then i had a talk with amazon customer care and they told me that the phone number was unreachable so then they updated my phone number and assured me that i ll get the product by 5th of dec. But everyday i got the same message. Then between that i also contacted ecom express customer care. 1st time they didnt have address or phone number of the jamshedpur office and again i call them now they have contact number of the supervisor incharge. Then when i contacted supervisor (Arvind kumar), he didnt pick up the call and sometimes he rejected my call. Then i sent him whatsapp message, he just saw the message and not replied yet. Really poor service offered by ecom express

Ecom Express customer support has been notified about the posted complaint.

Dec 02, 2017

Ajay Agrahari Arvind's response Memory card

View replies

R

RaveesAhmad

from Jagadhri, Haryana

Dec 8, 2017

I had booked a mobile phone from Flipkart which was supposed to get delivered at my official address but they have returned it back without making any effort

Tracking Id[protected]

I had purchased it for someone’s birthday occasion which they have ruined .

They have to compensate for their negligence so that it won’t happen with anyone .

Reply

A

Ajay Agrahari Arvind

from Ranibennur, Karnataka

Dec 8, 2017

Pack of 64&128 GB micro sd memory card

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Papum Pare, Arunachal Pradesh, 791110

The couriered product from amazone and lifestyle not being delivered to the address. The courier service provider never calls but sends sms saying address unlocate and if we call they makes excuses that the staff is on leave and we should come and collect the product. Or they send back the product texting address not located. My hometown is a small city and divided into sectors which makes it very easy to locate the area.

Ecom Express customer support has been notified about the posted complaint.

View replies

C

Channaveer Kaddipudi

from Bengaluru, Karnataka

Dec 4, 2017

Shown to ad original image but delivered as duplicate product and I ordered fast-track watch and mi power bank but it's comes duplicate products so am fully sad so refund my money because my poor people

Reply

B

Bhalothia

from Coimbatore, Tamil Nadu

Dec 18, 2017

Hallo sir my order no[protected] is not delivered in my delivery address. Courier boy ka phone aaya tha ki aap apna order hamari Jhunjhunu office se collect karo hm is address par order delivered Ni karenge .pls deliver my order in my delivery address thanks

Reply

A

arun2607

from Chennimalai, Tamil Nadu

Dec 28, 2017

I am Wrongly Order . So Kindly Cancel This Order No.[protected] . Cancel This Order As soon as possible. Thank you.

Reply

M

Mohammed Suhail Pasha

from Bengaluru, Karnataka

Dec 28, 2017

Mohammed Suhail Pasha
Near Shimoga railway Station bhadra road 3rd cross Shimoga nera railway Station
Shimoga
577201

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Hi,

I have made a prepaid and the awb is[protected]. I got the message stating that the shipment is out for delivery on 30th nov. But the delivery guy called me in late evening and said that he was not able to deliver it today and will deliver tomorrow however he updated the tracking status as rescheduled under customers request which clearly i din make. Then today, dec 1 i raised a complaint in amazon and again i got shipment...

Helpful

13 other people found this review helpful

13 found this helpful

3 Comments

Order no. Of ecom express.[protected]

I have never seen such a worst courier company in my life, actually i have ordered a product from flipkart for urgent requirement i. E., arogya masic massager and the delivery address is work place sbi, manki branch.

As the delivery address is work place it is there duty to deliver the product only on working day in office hours but see the foolishness of courier boy the item is out for delivery on sunday (26.11.2017) i have received a call regarding the delivery but i was out of station on sunday and i have promised that i will collect the product on monday then i have called the stupid person mobile no is [protected] continuously from monday to thursday but he was always making false promise and on 30th morning after my call he has informed me that my product was already returned on 28th nov 2017.

Ecom Express customer support has been notified about the posted complaint.

View replies

H

HemaMirji

from Pune, Maharashtra

Dec 5, 2017

I had ordered a hoody jacket from mydreamstore on 24/11/2017, I paid total money. Order Id 8c65d41 it shows the delivery status as delivered. however, i did not get any delivery.
I wish they should refund my money or deliver the hoody jacket as soon as possible.
worst part of it they are not responding to phone call.

Reply

V

vinod9898

from Surat, Gujarat

Dec 12, 2017

First time I am Seeing this type of service.
very bad experience. still I not got my courier. so much time taken.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I dindt get the delivery
It was delivered to wrong person
Tracking id is[protected]
Get me the details of delivery boy or get me the item or get me money of 1200 ripped which my trimmer costs so please take it seriously and take immediate action on the economy express for above tracking id get it very immediately
Take an action or i will give a complaint

Ecom Express customer support has been notified about the posted complaint.

Nov 28, 2017

Channaveer Kaddipudi's response Order no is [protected] this order also delivered but duplicate products comes so please return that products and refund money

View replies

C

Channaveer Kaddipudi

from Bengaluru, Karnataka

Dec 4, 2017

Order no is [protected] this order product is duplicate I ordered original mi power bank and Fastrack watch but it's comes duplicate products so am unsatisfied . Please refund my money quickly

Reply

C

Corks

from Gurgaon, Haryana

Dec 8, 2017

I got an SMS message on my phone that my item number[protected] was not delivered on first attempt, yet I was in my apartment. I had neither seen any visitor nor any call given to me. I need the parcel urgently. Please could me.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Baramulla, Jammu and Kashmir

Hello sir yesterday i receive a message from ecom express that your order has been cancelled then i call the courier boy and i tell him that why you cancel my order without contacting with me the name of the courier boy is tajamul ahmed b h a t then the courier boy tells me do what you want to do and threaten me and tells i will not send your courier to you
Hope that you will resolve the issue

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am m, amin from pulwama and i have placed an order on amazon.in with you having courier partner i want to cancel my product with tracking id[protected] of value rs 9998 because i am not present in my city and i have already told to amazon.in to cancel my order but they told me the product is dispatched now so please cancel my order with amazon.in order id[protected] and please cancel it now...

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 531024

Website: Ecom Express complaining site

Dear sir,

In paderu ecom express, the supervisor gampa chinnabu was taking money for every returning shipment from the customers. And also he was asking money for new joining employees as he joined there in his office. The response of the supervisor towards the customers was also not good. He was speaking very recklessly. Please take it as seriously and take action against him. There are some more frauds happening in that office, soon i will inform to you. Thank you.

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Me pradeep. Have not received my consignment saying address is not located and my mobile no not reachable. My shipment number is[protected] and the mobile number given is[protected] and the address is pcs india pvt ltd, vilankurichi road, saravanampatti, coimbatore-641035. I request you to help me out with this issue by providing me the delivery person number and where to contact. My other number is[protected]

Ecom Express customer support has been notified about the posted complaint.

Nov 23, 2017

ajithbabuas's response Battery is not nokia battery

Nov 23, 2017

ajithbabuas's response Battery is duplicate.back cover ia damage..the mobile is seconand.not fresh mobile

Nov 24, 2017

Updated by Dhanraj Kumaran Revert back to earlier placed complaint

View replies

A

ajithbabuas

from Coimbatore, Tamil Nadu

Nov 28, 2017

This is waste.this is seconand.the battery is duplicate..not original battery.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I had order one product which came mahiti ecom authorized person as on 17th nov 2017 but from that day he doesn't delivery to me and no any reason still show for failure to that. He is not give response to customer even single phone call still he is not make to me, if he is not able to deliver the product then return the same by quoting the reason.

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 737102

Website: Myntra

Ecom courier gangtok can be rated as zero star on rating because not only with me but as taken reference from friends it has a very very poor service provider. They don't bother to make contact with customers and rather sends a message that we are unable to reach to your place and returns the products. My suggestions for this service provider is if you can't go properly with responsibilities it's better not to be part of it. We have to go to the place to collect the product so disgusting.

Ecom Express customer support has been notified about the posted complaint.

View replies

P

pragya chettri

from Kolkata, West Bengal

Jun 11, 2018

One of the most hopeless services... they don’t contact the customers, we have to call ourselves n check if the parcel has arrived.. and asking them to deliver my package has been a headache for me now.. they have stopped answering to my call.. wen I wanted to go and collect my parcel myself they tell me that they had some work and have closed the office.. crap.. I mean what the hell is this ???

Reply

Ecom Express Customer Care's response, Jun 13, 2018

Verified Support

Dear pragya chettri,

Greetings From Ecom Express

We regret for the inconvenience caused to you.Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8046800204 for further assistance.

Regards,
Ecom Express Team

A

Ansu Lmbrss Khaling

Jan 8, 2021

My parcel had already arrived yesterday and they called me saying they'd deliver so till evening there were no calls and a message came by saying that my address was unlocate able. My address was in a highway I mean who could not see that and how come that was unlocate able. So today I called the service said tha my pin number was wrong and I don't have their numbers. I cannot even go to their office as I am very busy due to my work.I need my parcel asap as it is very important. What kind of courier service is this all I can see is only negative reviews and not one single good review.

Reply

T

taaannam limbu

Jun 18, 2021

Delivery person on ecom express is the worst.They don’t deliver your product and on top of that they don’t even talk well, they always lie saying delivery boy of your area is in leave and have been hearing this for almost 1.5 years.they are there for easy money they want us to get there product from office which is very far for most o[censored]s or else from them going to the specific area given by them.I haven’t received my product which I was out for delivery 3 days ago at first the guy said the delivery boy of your area is in leave the matter of fact is he should be the one delivering the product cause his number was sent in message and after that day he didn’t even call I had to call him and ask him about my product, all he said was the same thing about delivery boy taking leave.i got a mail today saying undeliverable because my address was unlocatable.they really should change there employees out there or else change the location of the office or stop delivering. I have been have if this problem since 1.5 years

Reply

Helpful

3 other people found this review helpful

3 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Address: West Tripura, Tripura, 799008

Website: www.myntra.com/myprofile/Dipak Debnath

Dear sm,
As i talked with myntra regarding the cancellation of my order which is shipped to my address via our courier concern needs no more step. As myntra told me to inform your concern to cancel the same that ways i m communicating so that ur value able efforts may not get 0. Ecom tracking id[protected]. Package number: [protected]
Order number:[protected]-6981401
Courier service: ecom express
Sold by sold by: konde products & services private limited.

So, i request you to kindly reshipped the same to the seller/myntra. For confirmation you can call me on [protected].

Dipak debnath
[protected]

Ecom Express customer support has been notified about the posted complaint.

View replies

A

Abhijeet Piyush

from Bhagalpur, Bihar

Nov 27, 2017

I have not got my delivery still.
I ordered usb cable 120 cm from mi shop
And after so many days of waiting the product is still undelivered.
I have got calls two times from mi saying that the product will be delivered in 2 days or 24 hours but it's still not delivered.

Reply

S

Sonu2845

from Jammu, Jammu and Kashmir

Nov 28, 2017

Sir/Madam
I have requested please pick up my parcel and send to Amazon..

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have received a parcel with samsung power bank... Code no.[protected] which i have actually not ordered. I have ordered a product only in amazon and i literally donot know the sender of this product for which i have paid rs.728. Thinking it to be the one which i ordered i opened it.. And opening that only i realised it was not mine but the details are all mine only... So now i want to return this and get back my money... Kindly sort out the problem as early as possible

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vadodara, Gujarat, 390024

Your order id: #cxggqprg3j
Your phone: [protected]
Your shipping address: n3 navrachna society, nr shri ram sainik school, chanakyapuri, sama road. Vadodara, vadodara, gj, 390024

This way i have received the booked order details from slimnow even i have not booked the order and every details were matched as my personal details and now i have received a msg shipment out for delivery so now i am requesting you to please cancel the order and don't harass me.

Ecom Express customer support has been notified about the posted complaint.

Nov 16, 2017

Updated by Gazzu2612 Your Order ID: #CXGGQPRG3J
Your Phone: [protected]
Your Shipping Address: N3 Navrachna Society, Nr Shri Ram Sainik School, Chanakyapuri, Sama Road. Vadodara, Vadodara, GJ, 390024

Plz cancel particular booked order which I have not booked

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 800001

Dear Sir,

dated 31.010.17
our account debited through online with details as under:-
TO ECOM[protected] CC AVENUE_AIRTEL RS.5000/-
TO ECOM[protected] CC AVENUE_AIRTEL RS.11000/-

Please recover our debited amount in our PUNJAB NATIONAL BANK ACCOUNT.

THANKS
SURAJ DEO GOSWAMI

Ecom Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Please return refund

I placed order on myntra. Then i received my order 30th october by ecom express courier boy. After that i checked my order the size of shoes is large. And no exchange shoes at my place lonere maharashtra. Then i placed returned request on 30th october. Then on 31th october i received pickup massage from ecom express. Then i returned my order on 31th october by ecom express courier boy. Today is 10 november till i didn't received my refund amount in my bank account. Kindly something do on my query.

Ecom Express customer support has been notified about the posted complaint.

Nov 10, 2017

Updated by Govind Gond My product delivered to me on 30 October.I placed return request on 30 October .and then my product return on 31 October . today's date is 10 November till I didn't received my refund amount.

Nov 10, 2017

Updated by Govind Gond My return order no.[protected]

Nov 10, 2017

Updated by Govind Gond I have reverse receipt .I my refund amount . please kindly pay attention on my query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khordha, Odisha, 751024

Website: ecom express

The person who was going to deliver my products called me and said to come to three diffrent places... After going there he says wrong number and said he would'nt deliver the products.. U may cancel that. If a man doesn't know the place then why do you hire him anyway... I am disgusted by this kind of act... So see thia people are fired beacuse they always and will never stop doing this...

My product number:[protected]

Ecom Express Complaints & Reviews

File a complaint to Ecom Express

Ecom Express reviews & complaints page 301

shipping not delivered

Post your Comment

misuse of my money to receive a call from your company.

Post your Comment

non execution of return pickup

Post your Comment

product not received yet and poor service offered by ecom express jamshedpur supervisor

Post your Comment

despite request the product not being delivered in the address provided.

Post your Comment

product is out for delivery but not delivered

return of my product without delivery and without my confirmation

Post your Comment

trimmer

Post your Comment

32gb memory card

Post your Comment

cancel my order with tracking id 885553012

Post your Comment

taking money on returning shipments

Post your Comment

regarding my shipment delivery issue

Post your Comment

product not deliver to me from last 5 days

Post your Comment

the service given my ecom express gangtok sikkim is worst service provider

Post your Comment

not to deliver the consignment.

Post your Comment

about an order which was not placed

Post your Comment

to cancel a product

Post your Comment

fraud purchased through my atm card pnb

Post your Comment

I didn't receive my refund money yet

Post your Comment

I was insulted

Post your Comment

Related businesses