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Ecom Express Complaints & Reviews

1.8
Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 301

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J
Junaid Parray
from Srinagar, Jammu and Kashmir
Nov 29, 2017
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Address: Baramulla, Jammu and Kashmir

Hello sir yesterday i receive a message from ecom express that your order has been cancelled then i call the courier boy and i tell him that why you cancel my order without contacting with me the name of the courier boy is tajamul ahmed b h a t then the courier boy tells me do what you want to do and threaten me and tells i will not send your courier to you
Hope that you will resolve the issue
Ecom Express customer support has been notified about the posted complaint.
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    M
    muzamilah
    from Srinagar, Jammu and Kashmir
    Nov 29, 2017
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    I am m, amin from pulwama and i have placed an order on amazon.in with you having courier partner i want to cancel my product with tracking id[protected] of value rs 9998 because i am not present in my city and i have already told to amazon.in to cancel my order but they told me the product is dispatched now so please cancel my order with amazon.in order id[protected] and please cancel it now...
    Ecom Express customer support has been notified about the posted complaint.
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      S
      Sunny Bunny
      from Surat, Gujarat
      Nov 24, 2017
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      Address: 531024
      Website: Ecom Express complaining site

      Dear sir,

      In paderu ecom express, the supervisor gampa chinnabu was taking money for every returning shipment from the customers. And also he was asking money for new joining employees as he joined there in his office. The response of the supervisor towards the customers was also not good. He was speaking very recklessly. Please take it as seriously and take action against him. There are some more frauds happening in that office, soon i will inform to you. Thank you.
      Ecom Express customer support has been notified about the posted complaint.
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        D
        Dhanraj Kumaran
        from Chennai, Tamil Nadu
        Nov 24, 2017
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        Me pradeep. Have not received my consignment saying address is not located and my mobile no not reachable. My shipment number is[protected] and the mobile number given is[protected] and the address is pcs india pvt ltd, vilankurichi road, saravanampatti, coimbatore-641035. I request you to help me out with this issue by providing me the delivery person number and where to contact. My other number is[protected]
        Ecom Express customer support has been notified about the posted complaint.
        Nov 23, 2017
        ajithbabuas's response
        Battery is not nokia battery
        Nov 23, 2017
        ajithbabuas's response
        Battery is duplicate.back cover ia damage..the mobile is seconand.not fresh mobile
        Nov 24, 2017
        Updated by Dhanraj Kumaran
        Revert back to earlier placed complaint
        This is waste.this is seconand.the battery is duplicate..not original battery.
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          S
          Shivaji Totawar
          from Manthani, Telangana
          Nov 22, 2017
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          I had order one product which came mahiti ecom authorized person as on 17th nov 2017 but from that day he doesn't delivery to me and no any reason still show for failure to that. He is not give response to customer even single phone call still he is not make to me, if he is not able to deliver the product then return the same by quoting the reason.
          Ecom Express customer support has been notified about the posted complaint.
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            R
            Rajendra Pokhrel
            from Guwahati, Assam
            Nov 18, 2017
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            Address: 737102
            Website: Myntra

            Ecom courier gangtok can be rated as zero star on rating because not only with me but as taken reference from friends it has a very very poor service provider. They don't bother to make contact with customers and rather sends a message that we are unable to reach to your place and returns the products. My suggestions for this service provider is if you can't go properly with responsibilities it's better not to be part of it. We have to go to the place to collect the product so disgusting.
            +1 photos
            Ecom Express customer support has been notified about the posted complaint.
            One of the most hopeless services... they don’t contact the customers, we have to call ourselves n check if the parcel has arrived.. and asking them to deliver my package has been a headache for me now.. they have stopped answering to my call.. wen I wanted to go and collect my parcel myself they tell me that they had some work and have closed the office.. crap.. I mean what the hell is this ???
            Ecom Express Customer Care's response, Jun 13, 2018
            Verified Support
            Dear pragya chettri,

            Greetings From Ecom Express

            We regret for the inconvenience caused to you.Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8046800204 for further assistance.

            Regards,
            Ecom Express Team
            My parcel had already arrived yesterday and they called me saying they'd deliver so till evening there were no calls and a message came by saying that my address was unlocate able. My address was in a highway I mean who could not see that and how come that was unlocate able. So today I called the service said tha my pin number was wrong and I don't have their numbers. I cannot even go to their office as I am very busy due to my work.I need my parcel asap as it is very important. What kind of courier service is this all I can see is only negative reviews and not one single good review.
            Delivery person on ecom express is the worst.They don’t deliver your product and on top of that they don’t even talk well, they always lie saying delivery boy of your area is in leave and have been hearing this for almost 1.5 years.they are there for easy money they want us to get there product from office which is very far for most o[censored]s or else from them going to the specific area given by them.I haven’t received my product which I was out for delivery 3 days ago at first the guy said the delivery boy of your area is in leave the matter of fact is he should be the one delivering the product cause his number was sent in message and after that day he didn’t even call I had to call him and ask him about my product, all he said was the same thing about delivery boy taking leave.i got a mail today saying undeliverable because my address was unlocatable.they really should change there employees out there or else change the location of the office or stop delivering. I have been have if this problem since 1.5 years
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              D
              dipak_debnath
              from Kolkata, West Bengal
              Nov 16, 2017
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              Address: West Tripura, Tripura, 799008
              Website: www.myntra.com/myprofile/Dipak Debnath

              Dear sm,
              As i talked with myntra regarding the cancellation of my order which is shipped to my address via our courier concern needs no more step. As myntra told me to inform your concern to cancel the same that ways i m communicating so that ur value able efforts may not get 0. Ecom tracking id[protected]. Package number: [protected]
              Order number:[protected]-6981401
              Courier service: ecom express
              Sold by sold by: konde products & services private limited.

              So, i request you to kindly reshipped the same to the seller/myntra. For confirmation you can call me on [protected].

              Dipak debnath
              [protected]
              Ecom Express customer support has been notified about the posted complaint.
              I have not got my delivery still.
              I ordered usb cable 120 cm from mi shop
              And after so many days of waiting the product is still undelivered.
              I have got calls two times from mi saying that the product will be delivered in 2 days or 24 hours but it's still not delivered.

              not to deliver the consignment. - Comment #2930310 - Image #0
              Sir/Madam
              I have requested please pick up my parcel and send to Amazon..
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                A
                Adeline Sheeba
                from Ranchi, Jharkhand
                Nov 16, 2017
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                Address: Chennai, Tamil Nadu

                I have received a parcel with samsung power bank... Code no.[protected] which i have actually not ordered. I have ordered a product only in amazon and i literally donot know the sender of this product for which i have paid rs.728. Thinking it to be the one which i ordered i opened it.. And opening that only i realised it was not mine but the details are all mine only... So now i want to return this and get back my money... Kindly sort out the problem as early as possible
                Ecom Express customer support has been notified about the posted complaint.
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                  G
                  Gazzu2612
                  from Kathor, Gujarat
                  Nov 16, 2017
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                  Address: Vadodara, Gujarat, 390024

                  Your order id: #cxggqprg3j
                  Your phone: [protected]
                  Your shipping address: n3 navrachna society, nr shri ram sainik school, chanakyapuri, sama road. Vadodara, vadodara, gj, 390024

                  This way i have received the booked order details from slimnow even i have not booked the order and every details were matched as my personal details and now i have received a msg shipment out for delivery so now i am requesting you to please cancel the order and don't harass me.
                  +2 photos
                  Ecom Express customer support has been notified about the posted complaint.
                  Nov 16, 2017
                  Updated by Gazzu2612
                  Your Order ID: #CXGGQPRG3J
                  Your Phone: [protected]
                  Your Shipping Address: N3 Navrachna Society, Nr Shri Ram Sainik School, Chanakyapuri, Sama Road. Vadodara, Vadodara, GJ, 390024

                  Plz cancel particular booked order which I have not booked
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                    G
                    guptasumitsubhash
                    from Chennai, Tamil Nadu
                    Nov 13, 2017
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                    Address: 800001

                    Dear Sir,

                    dated 31.010.17
                    our account debited through online with details as under:-
                    TO ECOM[protected] CC AVENUE_AIRTEL RS.5000/-
                    TO ECOM[protected] CC AVENUE_AIRTEL RS.11000/-

                    Please recover our debited amount in our PUNJAB NATIONAL BANK ACCOUNT.

                    THANKS
                    SURAJ DEO GOSWAMI
                    +1 photos
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                      G
                      Govind Gond
                      from Panaji, Goa
                      Nov 10, 2017
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                      Website: Please return refund

                      I placed order on myntra. Then i received my order 30th october by ecom express courier boy. After that i checked my order the size of shoes is large. And no exchange shoes at my place lonere maharashtra. Then i placed returned request on 30th october. Then on 31th october i received pickup massage from ecom express. Then i returned my order on 31th october by ecom express courier boy. Today is 10 november till i didn't received my refund amount in my bank account. Kindly something do on my query.
                      Ecom Express customer support has been notified about the posted complaint.
                      Nov 10, 2017
                      Updated by Govind Gond
                      My product delivered to me on 30 October.I placed return request on 30 October .and then my product return on 31 October . today's date is 10 November till I didn't received my refund amount.
                      Nov 10, 2017
                      Updated by Govind Gond
                      My return order no.[protected]
                      Nov 10, 2017
                      Updated by Govind Gond
                      I have reverse receipt .I my refund amount . please kindly pay attention on my query.
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                        R
                        Ramanujam Gond
                        from Farakka, West Bengal
                        Nov 10, 2017
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                        Address: Khordha, Odisha, 751024
                        Website: ecom express

                        The person who was going to deliver my products called me and said to come to three diffrent places... After going there he says wrong number and said he would'nt deliver the products.. U may cancel that. If a man doesn't know the place then why do you hire him anyway... I am disgusted by this kind of act... So see thia people are fired beacuse they always and will never stop doing this...

                        My product number:[protected]
                        Ecom Express customer support has been notified about the posted complaint.
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                          Ganesh Gooda
                          from Vasai-Virar, Maharashtra
                          Nov 6, 2017
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                          Address: Thane, Maharashtra, 421302

                          My complaint with oneassist.com and device claimed due to damage.. On saturday[protected] i have received call from oneassist.com said device will pickup up today[protected].. And after tomorrow[protected]Monday) received call from pickup person i will come and pickup the device.. After sometime i have called the person on received mobile number he said (Me ake nikal gaya... Kal avunga kisko bolna hai bonla)
                          Ecom Express customer support has been notified about the posted complaint.
                          My complaint about delivery against Ecom PARKAL courier boys, they're not delivering the product s to door service, they staying at a Singareni guest house s busstop and calling to customers to take their parcels and pick ups from that place.
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                            M
                            Manisha Somani
                            from Guskhara, West Bengal
                            Nov 5, 2017
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                            Address: Balasore, Odisha, 756001

                            I ordered through paytm shipment number[protected]
                            Delivery person asking for otp. But i didn't get any otp. My reliance number registered with paytm is not working since the company stopped it's network connection. So no otp received. Please deliver my parcel ask the delivery person to verify by identity card or send otp through email address the person came to deliver the parcel but returned back with parcel as i could not give required otp
                            Ecom Express customer support has been notified about the posted complaint.
                            I received the message about the delivery of my parcel and ecom inform me.But it's already one week I have not received my parcel. I told them not to return the item. But I don't know what happened to my order.
                            This product is not good as much as i expected and its not working well so i want to return my item back!
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                              D
                              drmaheshp
                              from Morjim, Goa
                              Nov 3, 2017
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                              Address: Beed, Maharashtra, 431517
                              Website: ecom express

                              My tracking order id[protected]Ecom express)
                              I have placed return order twice for a same product.. Both times product not picked up by local courier.. Wen i called them they told me that they don't have supervisor at present and they will not pick my product..
                              Getting too harassed by this kind of service.. When i call ecom call centre, they tell me everyday that product will b picked today for sure..
                              Finally, flipkart too is responsible for this..
                              I didn't got my refund and already have got totally different product.
                              +6 photos
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                                A
                                advikmanish
                                from Kolkata, West Bengal
                                Oct 31, 2017
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                                Address: 829122

                                The company do not deliver product till my doors but.. My product reached to the nearest office. My order reached the office i tracked my order.. It was reached.. But when i went there they refused to give the product... And kept. Expected date for delivery was 23 oct 2017 today it's 31oct 2017. I didn't got my order... Ecom express is worst delivery company.
                                Ecom Express customer support has been notified about the posted complaint.
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                                  Lipika Ks
                                  from Bengaluru, Karnataka
                                  Oct 26, 2017
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                                  Please cancel my order from slim now the product show many side effects n i even requested them to cancel my order but they r not taking any action
                                  Plz cancel my order from slim now this weight loss product shows a fake promises to people
                                  I request to cancel it as soon as possible
                                  Kindly please take the initials n do the need
                                  Thank you
                                  Yours sincerely
                                  Ecom Express customer support has been notified about the posted complaint.
                                  I got a back cover for my I phone 6.very bad quality.they taken 324 for that disgusting product and when I want to return the product there are no option to return that.very bad service and very bad quality.
                                  I have ordered a Parcel from myntra. I got the message of delivery. A call from ecom express last week. They told me that they will deliver my parcel after three days but it is almost a week they have nor delivered the order neither call me.I have told them not to return the item. So what can I do in this case.
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                                    J
                                    Jaybrata Das
                                    from Balurghat, West Bengal
                                    Oct 23, 2017
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                                    Address: Nalanda, Bihar, 733208

                                    Please take action against mr normal singha. Because he behave properly with me on the time of delivery. He don't came to my address to deliver the product. And he call me to came a another place to receive my product. I need the product very much so i go there to collect my product. So please take action against mr normal singha. I am very unhappy with mr normal singha. So please please please look on it
                                    Ecom Express customer support has been notified about the posted complaint.
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                                      J
                                      Johnson lourembam
                                      from Dhing, Assam
                                      Oct 21, 2017
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                                      Address: Imphal East, Manipur
                                      Website: Mi.com

                                      Ecom express is chetting to much i know that the product woun't recive because the product is shipping through ecom. This is too much i hve bought it for my need but they just dont reach me they just return the product without any information to the origin. Pliz correct or avoid this type of bad habit. Pliz try to know the inconvinence to the coustomer due to ur nagligence of work.
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Sir my product are come in bhoom city but thay agent are not delivery last 2 day thay product are come[protected] but thay product are not delivery

                                      product not received even when the product is shipped - Comment #2891588 - Image #0
                                      First of all no any person are there who recieve my call . And second I got mail for franchisee of ecom express and I also pay for user guide but there is no any latest update till date even no any mail .
                                      Plz r3solve as soon as possible .

                                      product not received even when the product is shipped - Comment #2896959 - Image #0
                                      product not received even when the product is shipped - Comment #2896959 - Image #1
                                      From 10 days showing that my order is out for delivery yet i not received it.Franchise office of ecom express doesn't call me and showing that the adress is unlocatable.
                                      Maine parcel track Kiya to 2 din pahile item delivered dikha Raha hai pr mujhe abhitak parcel Mila nahi
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                                        Fathima Leher
                                        from Naduvattam, Tamil Nadu
                                        Oct 19, 2017
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                                        Your delivery person is threatening me that he will give police complaint becuase i didnt take the delivery i had told him to cancel the delivery but he isnt ready to cancel it is the services you provide where are the ethics how can he forceto take it and he isnt ready to cancel it he is jus keep om coming home!

                                        Shipment[protected]

                                        I want necessary action to be taken against the agent

                                        And cancel the order
                                        Ecom Express customer support has been notified about the posted complaint.
                                        Itz my order number[protected]
                                        Return order not pick up our address.

                                        More then 10 days does not pick up our return order

                                        I need proper explanation
                                        My order from New Delhi to Vridhachalam, Tamilnadu is talking so much time than described. Please look into the matter seriously.

                                        Courier docket no :[protected]
                                        GOPIKRISHNA C S
                                        It is request to you to please cancel my order with shipment no[protected] as I Have left the city and can not pick up the product in near by future.
                                        Please notify this ecom express raebareli
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