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Ecom Express Complaints & Reviews

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Updated: Aug 20, 2025
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Ecom Express reviews & complaints page 302

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D
drmaheshp
from Morjim, Goa
Nov 3, 2017
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Address: Beed, Maharashtra, 431517
Website: ecom express

My tracking order id[protected]Ecom express)
I have placed return order twice for a same product.. Both times product not picked up by local courier.. Wen i called them they told me that they don't have supervisor at present and they will not pick my product..
Getting too harassed by this kind of service.. When i call ecom call centre, they tell me everyday that product will b picked today for sure..
Finally, flipkart too is responsible for this..
I didn't got my refund and already have got totally different product.
+6 photos
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    advikmanish
    from Kolkata, West Bengal
    Oct 31, 2017
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    Address: 829122

    The company do not deliver product till my doors but.. My product reached to the nearest office. My order reached the office i tracked my order.. It was reached.. But when i went there they refused to give the product... And kept. Expected date for delivery was 23 oct 2017 today it's 31oct 2017. I didn't got my order... Ecom express is worst delivery company.
    Ecom Express customer support has been notified about the posted complaint.
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      Lipika Ks
      from Bengaluru, Karnataka
      Oct 26, 2017
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      Please cancel my order from slim now the product show many side effects n i even requested them to cancel my order but they r not taking any action
      Plz cancel my order from slim now this weight loss product shows a fake promises to people
      I request to cancel it as soon as possible
      Kindly please take the initials n do the need
      Thank you
      Yours sincerely
      Ecom Express customer support has been notified about the posted complaint.
      I got a back cover for my I phone 6.very bad quality.they taken 324 for that disgusting product and when I want to return the product there are no option to return that.very bad service and very bad quality.
      I have ordered a Parcel from myntra. I got the message of delivery. A call from ecom express last week. They told me that they will deliver my parcel after three days but it is almost a week they have nor delivered the order neither call me.I have told them not to return the item. So what can I do in this case.
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        J
        Jaybrata Das
        from Balurghat, West Bengal
        Oct 23, 2017
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        Address: Nalanda, Bihar, 733208

        Please take action against mr normal singha. Because he behave properly with me on the time of delivery. He don't came to my address to deliver the product. And he call me to came a another place to receive my product. I need the product very much so i go there to collect my product. So please take action against mr normal singha. I am very unhappy with mr normal singha. So please please please look on it
        Ecom Express customer support has been notified about the posted complaint.
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          J
          Johnson lourembam
          from Dhing, Assam
          Oct 21, 2017
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          Address: Imphal East, Manipur
          Website: Mi.com

          Ecom express is chetting to much i know that the product woun't recive because the product is shipping through ecom. This is too much i hve bought it for my need but they just dont reach me they just return the product without any information to the origin. Pliz correct or avoid this type of bad habit. Pliz try to know the inconvinence to the coustomer due to ur nagligence of work.
          Ecom Express customer support has been notified about the posted complaint.
          Sir my product are come in bhoom city but thay agent are not delivery last 2 day thay product are come[protected] but thay product are not delivery

          product not received even when the product is shipped - Comment #2891588 - Image #0
          First of all no any person are there who recieve my call . And second I got mail for franchisee of ecom express and I also pay for user guide but there is no any latest update till date even no any mail .
          Plz r3solve as soon as possible .

          product not received even when the product is shipped - Comment #2896959 - Image #0
          product not received even when the product is shipped - Comment #2896959 - Image #1
          From 10 days showing that my order is out for delivery yet i not received it.Franchise office of ecom express doesn't call me and showing that the adress is unlocatable.
          Maine parcel track Kiya to 2 din pahile item delivered dikha Raha hai pr mujhe abhitak parcel Mila nahi
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            F
            Fathima Leher
            from Naduvattam, Tamil Nadu
            Oct 19, 2017
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            Your delivery person is threatening me that he will give police complaint becuase i didnt take the delivery i had told him to cancel the delivery but he isnt ready to cancel it is the services you provide where are the ethics how can he forceto take it and he isnt ready to cancel it he is jus keep om coming home!

            Shipment[protected]

            I want necessary action to be taken against the agent

            And cancel the order
            Ecom Express customer support has been notified about the posted complaint.
            Itz my order number[protected]
            Return order not pick up our address.

            More then 10 days does not pick up our return order

            I need proper explanation
            My order from New Delhi to Vridhachalam, Tamilnadu is talking so much time than described. Please look into the matter seriously.

            Courier docket no :[protected]
            GOPIKRISHNA C S
            It is request to you to please cancel my order with shipment no[protected] as I Have left the city and can not pick up the product in near by future.
            Please notify this ecom express raebareli
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              D
              from Dehra Dun, Uttarakhand
              Oct 18, 2017
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              Address: 125102

              I return my adidas shoes with your corrier company order no 22636820. But at adidas company duplicate product delivered. I have an slip which is given by your corrier boy, so i given the original product to you. Kindly help me on this matter so i refund my payment 1849 rs. So you contact with your team ellenabad team and delhi team. Because a fault is from your side. I heartly request to you solve my problem.
              Ecom Express customer support has been notified about the posted complaint.
              The agent is not receiving my order and he is not picking up the call
              My address is clear and complet and ur courier service are not call me he is not come in my address plz...i.have my courier in urjent today... my contact no.is [protected]...I have the place gionee A1 mobile cover he is coming the my area but ur courier service resion is nor right he saying my addrss is not located and my order is delay...

              duplicate product delivered - Comment #2891612 - Image #0
              Kya sir aapke agent mere se bathe kiya aap ka item aaya hua Maine bhola teek hai delivery karo bhola ha bhola evening dekha to undelivery show kar raha hai very bad manners in agent my tracking no[protected]
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                C
                Chandan Ray 1985
                from Pandua, West Bengal
                Oct 18, 2017
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                Address: 743377

                Respected sir,
                I placed an order at amazon.in of which a part with tracking id[protected] was out for delivery today and i was asked for my delivery address over mobile phone by your delivery person assigned to the said delivery and i informed him about my location. My home is situated barely 200 metres away from main road but he arrogantly denied to come to my home and forced me to reach a particular place to receive my order. I denied and asked him to come to my place as i ordered it for a home delivery. After that he came to deliver the product to my address but his behavior was enormously rough. I have received so many products from your delivery persons earlier and their gentleness pleased us so much. But this time i felt so disrespected that i am forced to place this complaint.
                Sir, i have another deivery to come within a week with tracking id[protected] and i don't want my product to be delivered by this ill-mannered person further and i would like to request you to send some other delivery person for that purpose. So please do the needful and oblige.
                Yours faithfully,
                Chandan ray
                Assistant teacher for the subject of physics, burul high school, west bengal.
                Ecom Express customer support has been notified about the posted complaint.
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                  R
                  Ramana M
                  from Srinagar, Jammu and Kashmir
                  Oct 17, 2017
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                  Sir polo t shirt are not found in pack, when pack opened i found neck shirts that is also different sizes that means i placed my order in large size but delevired in medium size and extra large size are also delevered but i placed only t shirts so that pl return that at the earliest and refund my money pl other wise the item not use becuse uncomfortable sizes.
                  Ecom Express customer support has been notified about the posted complaint.
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                    N
                    Nava Krish
                    from Kulittalai, Tamil Nadu
                    Oct 10, 2017
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                    Address: Coimbatore, Tamil Nadu, 638459
                    Website: ecomexpress.in

                    Airway bill no :[protected]

                    This parcel have to receive to me but the courier office they are updating consignee not available every time they are updating wrong information they are ever contact me yet, i have to receive lot of parcels from flipkart, amazon and others every time updating wrong information without my knowledge, if suppose to fail to deliver this parcel means i will inform to flipkart, amazon to dont ship the parcels through ecom express ever. Pls take necessary action as soon as possible.
                    Ecom Express customer support has been notified about the posted complaint.
                    What the hell is wrong with this company why they ain't taking my calls .. Their contact no one is not working ..and other is not responding...useless company..pls respond correctly
                    Dear Sir,
                    We are booked one item in Amazon, we are received message from amazon, shipment No.[protected] today delivery. But your delivery person is not send it me. We are enquiry your delivery person, that person told to me I also delivered another person, so please calm, I pay the money that item rate.
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                      R
                      Raj M H
                      from Gulbarga, Karnataka
                      Oct 10, 2017
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                      Address: Bagalkot, Karnataka, 587114
                      Website: www.filppydeals.com

                      Respected sir,
                      This is rajshekhar m hiremath i ordered pack of branded power bank 25000mah, branded 128 gb memory card, and branded pen drive 64gb. But i opened infront of ecom courier office in that box 64 gb hp pen drive was missing, and other two items are duplicate totally i lossed rs.1049
                      My oredred number is[protected] sender: palace store ; [protected]. Kindly resolve this problem take this as serious one against the ecom courier or ecom express. Then only we ll get fraud senders daily they are earning more than lakh rupees. See the all complaints. Take immediate action on them.
                      +4 photos
                      Ecom Express customer support has been notified about the posted complaint.
                      Dear Sir
                      i got the message from ecOm xpress that my order is going to deliver to me today but they din't Call Me shipment number is[protected]
                      I have ordered one trimmer from flipkart .after that my courier with no.[protected] not delivered yet to my address kolkata 700023.they told me that this address is out of reach..very bad service.they are just kidding witb peoples.i already complained against your service at forum.and suggest every one not to use their services.
                      I would like to have an update about my refund, because there's no sign of it yet.I was asked to claim about the issue if it's not being refunded.I understand there might be some error connection or the server might be down but I would be really grateful if you look to the issue asap plus it's been almost a week.Thank you.

                      regarding supporting and helping the fraud, cheaters through online shipping. - Comment #2885690 - Image #0
                      I am from Shevgaon city (414502) district Ahmednagar
                      I order a lot of products but your Ecom boys do not deliver products at home.They call and call in the office.This is very bad
                      How can you give payment of these people they cant do work well and also give poor service.
                      This is the complaint of all our City people.
                      Please dont ingonre it.
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                        P
                        Priyokumar Ningthoujam
                        from Duliagaon, Assam
                        Oct 8, 2017
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                        Address: 795001
                        Website: E Com express courier.

                        Hi,
                        I registered a pick-up request for my myntra delivery as the product was not my liking. They arrived a day late and finally when they came for a pick up i was in my washroom and was unable to pickup the phone call and when i called them back asap (3-4 minutes after he called). The pick up agent won't pickup my phone and when he finally did, he had this really bad attitude and told me he won't be able to pick up my package.
                        Ecom Express customer support has been notified about the posted complaint.
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                          S
                          sanai sinha
                          from Mayang Imphal, Manipur
                          Oct 8, 2017
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                          Address: Ranchi, Jharkhand, 834002

                          I got my parcel from zivame today and the person who delivered it had a very bad attitude when i told him that i cannot take delivery right now please do it by 2nd half or by tomorrow i'll take it but he was saying that i have loads of work to do i cannot deliver your product by today 2nd half or tomorrow so i am straight away cancelling your order. But there is this norm that if i dont take the delivery within 3 days then my order gets cancelled until then you have to deliver my product. The name of the delivery boy is piyush kumar and he is working in ecom express.
                          Ecom Express customer support has been notified about the posted complaint.
                          My shipment no[protected] which delivery date was 07/10/2107 by confirmation sms of ecom express and flipkart but till now days 09/10/2017 my shipment is undelivered till now.can you tell me the reason behind the undelivered product in my mentioned adress by ecom express.

                          unethical behaviour - Comment #2880555 - Image #0
                          Sir
                          I'm Kumar Ujjwal Bhaskar from Sahebganj, Muzaffarpur, Bihar. 843124
                          Your regional Courier agent Mr. Ranjeet Kumar is not a responsible man.He has talked me in anger and he should be washed out from this job.He doesn't deliver anything in time.So I request you to act on it as soon as possible.
                          Shipment no.[protected] till date not delivered and no any person call picked.
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                            S
                            Suganya B
                            from Delhi, Delhi
                            Oct 4, 2017
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                            address unlocatable - consignee not contactable (fake status)

                            Address: 641108

                            Hi,

                            I placed a order using myntra and my order was divided into 2 shipments and it was sent through ecom express. However, after receiving the out for delivery message from ecom express, i did not get any call from the delivery person and by the end of day they changed the status of my shipment to "address unlocatable - consignee not contactable". Without even contacting the person just like that they have updated the tracking...
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                            Shubham Burman
                            from Raha, Assam
                            Oct 3, 2017
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                            Address: Ranchi, Jharkhand, 834001

                            Good morning sir
                            My name is shubham i am from ranchi jharkhand. I have ordered john player trouser on 21sep.
                            On 30sep. I got a call for my trousers bt i was unable to receive because i was out of town tomorrow when i was at my nearest ecom xpress courier service they took my tracking number and said please wait 10min. I have waited 1:30hr bt they still can't find my courier and took my id and number and said we will call you bt they haven't call yet.
                            Please help me sir.
                            Name: shubham burman
                            Order id:od[protected]
                            Shipment id:[protected]
                            Ecom Express customer support has been notified about the posted complaint.
                            Sep 29, 2017
                            Ronit Bhar's response
                            my order id - OD[protected]
                            Delivery boys are very rude, shipment returned from my location without informing me.
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                              R
                              Rohitsantpure
                              from Pachora, Maharashtra
                              Oct 2, 2017
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                              Address: Bidar, Karnataka, 585326

                              I have ordered on flipkart and received call for delivery but delivery boy said do not put any ordered and talked rude to me, request to cancel the ecom local courier station of aurad, karnatka pin code 585326 and delivery boy contact number is ‭[protected]‬/0‭[protected]‬if any action not taken i will to the next step
                              Rohit b s ph [protected]
                              +1 photos
                              Ecom Express customer support has been notified about the posted complaint.
                              Pickup not been picked up yet


                              I have raised a pick up:[protected].
                              No one has come yet to pick it up and it says that first attempt failed.
                              but pickup boy has not been call or attempt on my address
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                                A
                                Amartya Chakraborty 786
                                from Kolkata, West Bengal
                                Oct 1, 2017
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                                Resolved

                                Today, 1.10.17, 2 ecom express courier boys came to pick up my 2 jabong return orders from my home. But they refused to pick up the items, showing the cause, that i didn't have the jabong plastic. I immediately called jabong customer care. They told me that jabong plastic isn't necessary for return pickup. They told the same to the boys, but still they refused and went away. And they harassed me & my parents, using very bad languages. I don't know the name of the boys, as they were refusing to tell. But i've their number, which they used to locate my home - [protected]. I also have their boss's name, to whom they were speaking in phone - tuhin ghosh, ecom express, barrackpore, kolkata office. And i took their photo, which i'm uploading here. If nothing happens here, i'm going to police & consumer court.
                                +4 photos
                                Oct 1, 2017
                                Complaint marked as Resolved 
                                Jabong helped to lodge 2 individual complaints against them, and took responsibility to solve it within 7 days time frame. Let's hope for the good.
                                Ecom Express customer support has been notified about the posted complaint.
                                I SAYANTAN Dhua from Kolkata was given a order . But it's by mistake . So I cancel my product. My Shipment No/ AWB NO[protected]
                                ORDER NO- C[protected]
                                BY RS 4500/- . SO PLEASE CANCEL My product . I already inform from this buying company he told that it's out from our company. So sir kindly cancel my order as soon as possible.
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                                  ankitasyyadav
                                  from Jabalpur, Madhya Pradesh
                                  Sep 29, 2017
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                                  Address: Morena, Madhya Pradesh
                                  Website: ecom express

                                  I have ordered a product on flipkart (Shipment no.[protected] that is to be delivered by ecom courier service. At the time of delivery, at first the delivery boy is not coming to my house to deliver the shipment and ask to come there place to recieve the shipment then after that delivery boy is denying to deliver the product to a family member providing id proof, he's saying that i want the id prood of the person to whom the order is placed after his/her name. After that i calls ecom manager morena branch he is also denying so please instruct them to follow the rules they all are behaving like illiterate person make them understand to act according to the rule.
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Hello,
                                  मैन ऑडर दिया था tshirt का वा xl साइज लेकिन या बहोत chota कपड़ा अपने भेजा
                                  है । soo sir प्ल्ज़ या return करले।।। ओर मुझे jald मेरा hlp लाइन num snd करे।

                                  Your पेमेंट coustmer
                                  The delivery boys are not delivering parcel since more than 1 week 😡
                                  Sent a faul msg of attempting delivery to guwahati order tracking[protected]
                                  Been contacting customer care number since a week.. 6 times... They only say that they'll make delivery.. Disappointed with it ecom express is such a disappointment
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                                    S
                                    Sayantan Dhua
                                    from Kolkata, West Bengal
                                    Sep 28, 2017
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                                    Sir,
                                    I am sayantan dhua from kolkata at sodepur. I order a product. But now already i inform the company to cancel it they told me to it is dispatch from his company. I want to cancel because by mistake it's order so i cancel it. The product details is - shipment no / awb no[protected]
                                    Order no.- c[protected]
                                    Of amount 4500/-. Please cancel my order sir. Please.
                                    Ecom Express customer support has been notified about the posted complaint.
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                                      A
                                      Alokecom
                                      Sep 28, 2017
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                                      Address: 732127

                                      The delivery person dont contact with me even the parcel is out of delivery. The next day means today they told me that the parcel will not be delivered today. I want this delivery today my tracking number is
                                      [protected]. Otherwise i will take ligal action. I need this product tomorrow morning because it is really necessary. I am waiting for this product 3 days but every time refuse the delivery person to deliver this product. Please see it immediately otherwise i'll take ligal action.
                                      Ecom Express customer support has been notified about the posted complaint.
                                      My powerpack is not warking properlly.my order no.is[protected].
                                      I kindly request you.plz exchange my powerpack...
                                      My cont.no.[protected]
                                      The cam is not working properly and quality is less, the display is not properly it has scratches so I want refund my money

                                      my product is not delivered even exceed date - Comment #2869938 - Image #0
                                      my product is not delivered even exceed date - Comment #2869938 - Image #1
                                      Too short my tshirt soo plz return my packed
                                      Flipkart shipment no[protected] not yet received. No person in Thane ecom express office lifting the phone[protected]. Plz let us know status of my shipment
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