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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3135
1468
+91 11 6659 8800
1319
884

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 312

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A
ayuriwn
from Bengaluru, Karnataka
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Regarding Pick Up

Address:Bangalore, Karnataka

we are from Ayurwin Pharma Pvt Ltd rajajinagar bangalore we are sending our online orders through kartrocket related ecomexp courier from past one year every time no courier person will pick up the orders from our company everytime we use to call them and make them pick up but this time even we called there are telling as wrong number and our pickup has been stopped because of ecomexp careless....
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A
anmol cool
from New Delhi, Delhi
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Product has not been delivered

Address:New Delhi, Delhi

I had ordered an order from shopclues on 1 june 2015 : buy a ucb deo and get a 10400 mah power bank COD order : 54846735 Tracking no.[protected] This product has not been delivered to me till now as I got a message from ecom that it will be delivered to me on 10 june 2015 . It should be delivered on 8 june 2015 but it's not been done....
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Address:Jodhpur, Rajasthan

tracking id[protected] i have order a watch by shopclues and the order oicked by ECOM EXPRESS on 31/05/2015 and estimate delivery date is 05/06/2015 but till bdate 12/06/2015 not recive my order and when i caqll customar care they call daily tomorrow delivery but bnot again and again what can i do. i think ECOM EXPRSS cheat people and i think my money was is gone waste ECOM EXPRESS please deliver vmy order soon...
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Address:Srinagar, Jammu and Kashmir

With your kindness I want to inform u that in our area viz district pulwama, state Jammu and Kashmir there your service is not possible and neither cash on delivery shipment is possible . so for your convince I wanted your service to be present here and it is much required.so I wanted to be your agent....
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A
Amitesh Ghosh
from Mumbai, Maharashtra
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AWB-123031330 not delivered

Address:Pune, Maharashtra

My order via shopclues has been dispatched on 31 May 2015 (AWB[protected] and have still not received. I called customer care (STD CALL) in delhi for 10 mins but nobody answered and my money wasted. I stay in PUNE, please give me your office address or number i will go and pick up my order. You guys are pathetic. I ordered an international shipment and it got delivered in 5 days. You guys cannot ship from Delhi to Pune...Its 11 days now....
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M
MangeshB
from Gadhinglaj, Maharashtra
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about delivery of package

Address:Mumbai City, Maharashtra

Today I got the message that I will received my order by today. I was waiting for whole day still I didn't get my package. I wasted my whole day @my room. Even I didn't get any call from your side about delivery. My awb no.[protected]. Kindly let me know status of my package....
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S
safi syed
from Puducherry, Puducherry
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No tracking updates though the product has dispatched from the origin

Address:Pondicherry, Puducherry

I purchased an Item from Paytm on 31/05/15. The item was dispatched on 02/06/15. Their is no updates from Ecom Express tracking details, the status is showing only dispatched, The product was estimated to be delivered on 05/06/15. I have gone through so many complaints on Ecom Express service. Had I known about Ecom Express pathetic service I would have not order the product itself. Really its frustrating....
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S
Stevin Balan
from Mumbai, Maharashtra
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item not received

Address:Coimbatore, Tamil Nadu

I have ordered through snap deal they dispatched next day and reached the distinction on 2/06/15 they never contact me just send a sms that item out for delivery .still now not yet delivered ..now i received a mail as that they resending the item what is happening? I am ready to accept my courier at any day any time please make arrangements to deliver soon ( air way bill no[protected] ( my cont no [protected])...
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D
Divanshu Mahajan
from Chandigarh, Chandigarh
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Very Bad services

Address:Jammu, Jammu and Kashmir

I had bought shows from myntra and they had sent it through EcomEx Jammu .The day they were to deliver they didnot make any call and when they found me not at home they treated the order to be refused by consignee even when they did not make any call. They by great hardship I got their no. and asked where to reach and there too they ran me from one part of Jammu to other, telling sir its not here but in the other branch.This showed the worst...
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D
Deva Pratap P
from Bengaluru, Karnataka
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Worst delivery service

Address:Coimbatore, Tamil Nadu

I bought a laptop from Snap deal. Snap deal and the seller sent the laptop to the Ecom Express the same day on May 27th. Till June 2nd there is no change in tracking status and I am supposed to receive the package on June 2nd. Every time I call the customer care, there won't be a proper response and if I ask why there is a delay they should simply disconnect the call. I am a regular buyer with Snap Deal and I have already filed a complaint...
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M
manishmathew
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10 DAYS STILL NO DELIVERY

Address:Mumbai City, Maharashtra

Order Date: 22nd May From : Snap Deal Order ID: [protected] The Product was ordered on 22nd May 2015, before the payment was made the delivery time was mentioned as 3working days. Once the payment was made the delivery time changed to 7 working days. It’s more than 10days now & the product is not delivered in spite of many calls & Email I haven’t got a confirmation. This is my First & last purchase from Ecom. Guys if you ever...
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N
nalindesu
from Jaipur, Rajasthan
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Not deliver my order

Address:Hyderabad, Andhra Pradesh

I ordered one item from Paytm, its Air Waybill No :[protected], Order No :[protected]. They didn't delivered the item and they mentioned in status consignee not available, I ordered so many things by Paytm, flipkart & snapdeal and all are got delivered and from Ecom express only they delivered delay or undelivered so many times I really frustrate by ecom express. I called so many times to customercare number provided in ecom express website,...
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N
Navika Khatri
from Delhi, Delhi
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not delivered my order

Address:Kaithal, Haryana

i have placed an order on snapdeal, id -[protected] track id[protected], they did their job.. yesturday i got a msg that i will receive my couier today itself.. i waited but there was no sign, , at 9:30 pm i got email from snapdeal that i have refused the order and ecom express want them to cancel my order, , , i was so disappointed, , i was at home whole day, , they ddidnt call n they didnt even came to my doorsteps .. how can they say that...
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S
sunil0108
from Bengaluru, Karnataka
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Delayed Delivery(without any attempt of delivery)

Address:Bangalore, Karnataka

Horrible delivery service from Ecom Express..The courier guy doesn't come for delivery and reports the office as customer requested for next day delivery day2-he reports customer not available 3rd day no response ...when contacted customer care they say they have market for today and same reply on every day ..and history repeats...if you not capable of handling delivery services just shut down your services, if there are any issues atleast...
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Address:Dehradun, Uttarakhand

as i have placed an order from snapdeal orderno is [protected] Order Placed On :[protected]:29:01, as i got tracing number as i open it it always shows connected, there is no forward movement in my order, i need my order as soon as possible, give me the solution, and i want my order in time as estimated 19 may 2015...
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S
sivashankarm
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Snap deal

Snapdeal order with Order Id: [protected] not received. I had received the mail that order has been dispatched through ecom express with Air Waybill No :[protected] Order No :SLP[protected]. When I tracked it shows "code 219 consignee not available " what reason they made even no one came for delivery even i mention my contact No.. no one call me, , They are liar and making false statement, , I will think twice to purchase on snap deal if they...
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Urvish Parekh
from Pune, Maharashtra
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Customer Care executive is talking like they don't care of our product

I have way bill no :[protected] status checked on site http://www.ecomexpress.in/ is showing last updated on 5th May'15 When I talked to cutomer care number 66598800. She said I cannot check and you'll get your product soon, when I ask to check she again started saying bed words and like "Me kyu check karu?, timhe mil jayega na **** " and all If customer care is talking like this with custoimer then what is the need of customer...
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N
Naresh Chhabria
from Mumbai, Maharashtra
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complain against your delivery boy Mobile No. 8898438054

Address:Mumbai City, Maharashtra

My shipment No.[protected], as per your delivery boy have contacted me i have explained him the address but he was telling to come out and take the delivery as he his telling we do not delivery the parcel at home and i have told my mother is alone at home and see cannot come out alone to take the parcel but he was ignoring to deliver the material at home now he has written in his tracking that the address is not traceable as he live in chembur...
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J
jakkee ansari
from Gurgaon, Haryana
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ecom express courier service is worst service

Address:Bhopal, Madhya Pradesh

Plz help me Sir I have order in shopclues on 26 april and they shipping my item with shopclues on 27 april via ecom express courier service of it and they don't do it in process this item I have contact both shopclues and ecom express courier service and they don't give me proproper solution plz help me my awbawb no[protected]...
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M
mayank2393
from Mahroni, Uttar Pradesh
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shipment

Address:Jhansi, Uttar Pradesh

my self MAYANK SARAOGI i have orderd an item frrom flipkart on 21st of april they have sent the order through ecom express my order(shipment no[protected] has arrived on 26th of april 2015 in city(jhansi) through ecom express and they have not deliverd it till date 30th of april and written in online satatus that i m out station which is not true when in called for enquiry they were not talking properly please take proper action against...
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