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Ecom Express Complaints & Reviews

1.8
Updated: Aug 20, 2025
Complaints 6467
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1268
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Ecom Express reviews & complaints page 313

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S
Siddharth Kaithwas
from Jaipur, Rajasthan
Jun 4, 2016
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Address: Allahabad, Uttar Pradesh, 211002
Website: www.onlinedataentryjob.com

I got my username and password as well as activation key so i logged in from these details. After posting 2-3 ad, i signed out. After that whenever i try to log in, shows error 404 although it opens my account but i cannot post any ads since it does not open advertising tools option instead it asks for my username and password again ad again but it never opens.
So solve this problem so that i can start posting my ads. Thank you.
Ecom Express customer support has been notified about the posted complaint.
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    C
    chowdam munuswamy
    Jun 4, 2016
    Resolved
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    Resolved

    Address: 502270

    Sir,
    My name is chowdam munuswamy. I ordered a lenovo 15.6 laptop backpack in flipkart on 23/05/2016. My shipment no is[protected]. But it is not delivered to me up to now. They called me on 31/05/2016 at 5pm and told me come and pickup your bag. I told him sir g peddapur to sangareddy 40kms distance so please come to jogipet which is nearby up to 17kms distance and i will receive my order. He told me i don't come to that village, come here and take it or otherwise your wish. His name is srinivas reddy and contact no is [protected]. Next day another courier boy called me at 4:00pm and said come here to sangareddy to pickup your product. His contact no is [protected]. So please resolve issue, i want my product at my door step. Or otherwise i will complaint to your higher authorities as soon as possible.
    Thanks.
    Chowdam munuswamy.
    Jul 28, 2017
    Complaint marked as Resolved 
    Y
    Ecom Express customer support has been notified about the posted complaint.
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      V
      velu vp
      from Delhi, Delhi
      Jun 2, 2016
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      Address: 638451

      I have booked a phone at filbkart on 25.05.2016, the estimate time for delivery of product on 31.05.2016, the product sent through E Com Express my Shipment No[protected] . 29.05.2016 i see the Track on E com express, the product in sathyamangalam on 28.05.2016 but still i am not receive the product (02.06.2016) there no contact no for the branch office in sathyamangalam.
      Ecom Express customer support has been notified about the posted complaint.
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        K
        Kalpataru Tayde
        from Darwha, Maharashtra
        May 6, 2016
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        Address: 440009

        I have ordered a product from Voinook which was to come through Ecom..On day of delivery they msg me that it would be arriving on that day bt it wasnt and next day rcvd a msg that product was undelivered as the consignee was not available eventhough i wasny called nor contacted. Next day i got a cal frm ecom asking whether they should snd the product tommorrow or not for which i answered yes..even that day it wasnt dlvrd. After cmplaining they delivered it after 2 days..that too the delivery boy was not ready to come to my doorstep..asked me to come downstairs to pick up the parcel.
        Now when i want to return the same parcel i recieved a msg as well as call from ecom n same story was repeated.. He neither came to recieve the return parcel n i also got undelivery msg that the consignee was not available...Such a negligent attitute must say..want to forward my conplaint to consumer court n will definetly do that as this attitute of ecom is disgusting and unacceptable.
        Ecom Express customer support has been notified about the posted complaint.
        Sir,
        With regards I want to told you that your courier delivery man misbehaving with me.I was in a meeting when he call me to take the parcel which I ordered bearing ecom courier no[protected].When I tried to call him back he behaved roughly with me.Is this your customer service. The courier delivery man's phone no is [protected]

        ECOM Express — Still yet not delivered,showing return

        I order some items in shopclues, but today i got a msg item is returned, way billno: Air Waybill No :[protected]

        ECOM Express — Delivery not on time

        I m buy mobile from snapdeal on 22/06/15 and its deliver date is 26/06/2015 bt its not came yet...plzz deliver this product fastly

        ECOM Express — Product Not Delivered but Order Status showing as Delivered.

        I have Order the product at PayTm site. Air Waybill No :[protected] & Order No :[protected] I didn't received the product but the status is showing as delivered.
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          M
          manindar.choudhary
          from Bengaluru, Karnataka
          May 5, 2016
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          Address: Begusarai, Bihar, 851101
          Website: WWW.ONLINECLUES.COM

          Sri maan mera shipment no[protected] hai jo bina mujhse contact kiye incompleat address ka bahana banake abhi tak delivery nahi diya hai jabki mera address nh par hi hai

          ECOM Express — i did not get my order

          my name is rishi . i acctually my phone number which i gave in snapdeal is [protected] is not working please accept my new mobile number and call to it which is [protected] . my order id is[protected] and my tracking no is[protected]
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            B
            bitupan borah
            from Mumbai, Maharashtra
            Apr 21, 2016
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            Address: Golaghat, Assam, 785612
            Website: Ecomexpress

            I m frequent customer of online shoping. But our area in Bokakhat(Dist-golaghat, assam, pin-785612) town ecom express staff are so irresponsible. They don't know how to deal a customer. Their staff all the time busy on facebook. For collect a product customer had to go many time. On of lady (may be incharge) all the time busy on her mobile. I went three time to collect a shipment but still they did not find out the product. Useless fallows are in there. plz solve this prblm asa soon as possible. Other wise colse the service in this area.

            Complainer
            Bitupan Borah
            Kaziranga, kohora, bokakhat
            Golaghat, assam
            785612
            Mob. [protected]
            Ecom Express customer support has been notified about the posted complaint.
            This order is not match for home dilivery
            Mi power bank not work &
            It doesnot propr work, not charging
            Specially charging problem that's all

            ECOM Express — Not delivery of product

            Air Waybill No :[protected] Order No :FCGC732475 i have not received my product but in the status product has been delivered at your address

            ECOM Express — change the item

            Sir awb no[protected] sir my item no for delivered on time period my awd bill no one Month old 26 may 2015 pl my item timely delivered
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              S
              Santosh damgude
              from Mumbai, Maharashtra
              Mar 19, 2016
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              Address: 412207

              My tracking id[protected]

              Contact no-[protected]
              Please deliver product on prority, frist time attempted due to incompleate address & phone no
              Ecom Express customer support has been notified about the posted complaint.

              ECOM Express — Courier Delivery

              I ordered a product and paytm was delivering my product via this ecom express. They took more then required time for delivery. Delivery was late. Pathetic service. No more ecom express and paytm. Worst company.

              ECOM Express — Product not received

              Sir my tracking id is[protected].but when i check the status online i saw that it is in pick up center delhi since last 26 hours...plz dispatch it fastly.

              Not received the order and status is showing as Consignee Not Available, but none reached me

              Not received the order and status is showing as Consignee Not Available, but none reached me
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                S
                suhail khaki
                from Jammu, Jammu and Kashmir
                Mar 18, 2016
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                Address: 192124
                Website: www.ecomexpress.in

                I am the frequent online buyer i recently purchased a product that i needed for my training sessions via Order ID: [protected], Placed on 03 Mar, 2016 and it was to be delivered between 11-15 March. The product reached my area on 9th March but was not delivered till 16th. This is not the first incident but we suffer badly due to the lousy service
                Ecom Express customer support has been notified about the posted complaint.
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                  R
                  Ripom Paul
                  from Delhi, Delhi
                  Mar 15, 2016
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                  Address: Nagaon, Assam

                  I have called the courier many times but they didnt delivered.
                  Its very urgent to me but they aren`t paying any attention.
                  Very poor service from ecom courier.
                  Ecom Express customer support has been notified about the posted complaint.
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                    P
                    parmarhitesh
                    from Delhi, Delhi
                    Mar 11, 2016
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                    Address: Pali, Rajasthan

                    I was ordered a order on snapdeal via your courier department i was entered 306902 pincode when i was place order but now my order Reach at 306401
                    i want my order at my pincode address

                    please Help me please

                    Thanx
                    Ecom Express customer support has been notified about the posted complaint.
                    My handset not in the box
                    not a courier
                    Dear Hitesh(parmarhitesh),

                    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                    Regards,
                    Team Snapdeal
                    Not delivered the booked cod item from flipkart at home and cancel the demand without intimation. At p.O. Anara dist purulia west bengal 723126.The delivery man everyday comes and park his bike near a club and compel the customers to come to him or else cancel the order.
                    I have received stone i dont received my mobile.

                    ECOM Express — Delay in delivey

                    I was purchase a item from shopclues.This item was shipped in 9th oct . But I didn't found any update of this courier.My tracking no[protected]

                    ECOM Express — inneed of tirunelveli ECOM EXPRESS Contact number

                    inneed of tirunelveli ECOM EXPRESS Contact number

                    delayed delivery from ecom

                    Ordered a product frm shopclues. Its been shipped 13days back.stil I haven't received the product:-/ they r delaying too much :-/ wat can v do..

                    Order no. 3101736383 And Tracking number 106161242

                    Please send my item to my address as earlier as possible and also provide us all details of my item to my mobile number. I need this product because it is very important to us.

                    non receipt of my parcel

                    my order number 11259206 from naptol willbe delivered by ecom express npd AWB:[protected] and is expected to be delivered 3rd november 2014. The article not reached me till date .
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                      A
                      Avinash MS
                      Mar 10, 2016
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                      Address: 573211
                      Website: ecomexpress.in

                      I ordered a dress in flipkart Air Waybill No :[protected] Order No :S[protected].
                      But the delivery boy initially refused to deliver the product by door delivery, after request he delivered the product and demanded for extra money (took extra money also by forcibly) and behaved roughly. Please take this issue seriously and take immediate action.
                      Ecom Express customer support has been notified about the posted complaint.
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                        J
                        juki
                        Feb 24, 2016
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                        Address: Golaghat, Assam, 785621
                        Website: snapdeal.com

                        The delivery guys many times delayed my pakege & I every time call them is my parcel there? .plz do something those men will destroy your business.
                        Ecom Express customer support has been notified about the posted complaint.
                        Hello sir, since 3 days my parcel is still at its original place. very slow and pathetic services.plz expedite the process. Reference no is [protected]
                        Ecom Express Customer Care's response, Apr 27, 2021
                        Verified Support
                        Dear Sir/Mam,

                        Greetings From Ecom Express.

                        Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

                        Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

                        Regards,
                        Team Ecom Express
                        After shipment about 3 -4 days it does not even move a single inch it's service is just worst take lot of time please help me and solve the problem
                        After shipment it took 3-4 days but it not even moving a distance please solve the problem as soon as possible
                        Hello sir, since 3 days my parcel is still at its original place. very slow and pathetic services.plz expedite the process.
                        Ecom Express Customer Care's response, Oct 14, 2021
                        Verified Support
                        Dear Pragya,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                        Regards,
                        Team Ecom Express
                        Slow delivery
                        Slow delivery
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                          D
                          Daff Jemmy
                          from Suchindram, Tamil Nadu
                          Feb 21, 2016
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                          Address: 629802
                          Website: Paytm

                          The guy who was supposed to do home delivery asked me to come to the main road to get the parcel and he was rude too.. I wish your employees are not rude while delivering the packages..
                          Ecom Express customer support has been notified about the posted complaint.
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                            C
                            Chandrasekhar Singh
                            from Jamshedpur, Jharkhand
                            Jan 29, 2016
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                            Address: 831005
                            Website: ecomexpress

                            I didn't get the parcel containing HP laptop coming from snapdeal via ecom express courier. It's bill no.[protected] and order no. SLP[protected].
                            Ecom Express customer support has been notified about the posted complaint.
                            Dear Chandrasekhar Singh

                            We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                            Thank you for cooperating.

                            Regards,
                            Snapdeal Team

                            Disgusting service ever

                            Estimated Date is 23rd Feb, 2015. Still there is not a single message regarding with delivery of product. Not even updated the status since 5-6 days. AWB No:[protected]

                            delivery order

                            order no:- [protected] has not be deleivery till now...kindly check and let us know what happen about my order..
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                              R
                              Ruchi198
                              from Mumbai, Maharashtra
                              Jan 8, 2016
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                              Address: 400068

                              I called to economic express courier Borivali branch[protected], the lady who was talking was not at all trained... She didn't knew how to behave with customers, I was asking regarding my courier which has been misplaced, instead of showing me concern she said you will get your money back and cut down the phone. When I again called they didn't even picked up. What kind of service you guys are giving. Pathetic. It was a very important courier of mine, economic express courier service is really very bad plus employees behaviour is disgusting. you guys need to improve a lot. Ruchi [protected]
                              Ecom Express customer support has been notified about the posted complaint.
                              Simply pathetic services

                              regarding 710651526 courier undeliverd

                              my courier is not deliverd to me even after time given to me, and there is no status of it please deliver it to me my number is [protected]
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                                S
                                sagartandel
                                Jan 7, 2016
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                                Address: Navsari, Gujarat, 396450
                                Website: www.bookmyoffer.com

                                Deal sagar tandel, Thank you for shopping at www.bookmyoffer.com The following items from your [protected] have been shipped. Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status 1 Combo of Mi 10400mAH power Bank USB Led Light and Selfie Stick Rs 874.00 Rs 874.00 06.11.2015 17:01 Ecom Express '[protected] http://www.ecomexpress.in/ Shipped Items Summary Subtotal: Rs 3, 999.00 Shipping : Rs 99.00 Tax: Rs 0.00 Discount: Rs 3, 224.00 Order Total: Rs 874.00 Payment Summary COD : Rs 874.00 Total Payment Received: Rs 874.00 Note: We will inform you as and when we ship the remaining unshipped items, if any. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivery and acknowledge receipt only after you have verified the contents are in order as per the accompanying invoice. In case you are not the recipient, please communicate the same to the recipient as well. We hope you enjoy shopping with us. Kind Regards, www.bookmyoffer.com Team If you do not get your consignment within 7 days, please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected] . I am not satisfied with ur service... And no one attend my call. Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..
                                Verified Support
                                Oct 01, 2021
                                Ecom Express Customer Care's response
                                Dear Sir/Mam,

                                Greetings From Ecom Express.

                                We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is given over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,

                                Team Ecom Express
                                Verified Support
                                Mar 24, 2022
                                Ecom Express Customer Care's response
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
                                Kindly reply fast
                                Daannu's reply, Sep 30, 2021
                                Order return damaged clothes please refund my money

                                courier boy not attempt delivery

                                Hi my Air Waybill No :[protected] cod item not delivered I can go Ecom OFFICE BUT ITEM RETURN TO DELHI. COURIER BOY WITHOUT CALL OR ATTEMPT TODAY WHY HE CAN RETURN PRODUCT THIS VERY WRONG VERY BAD SERVICE
                                Arodiya Mohd's reply, Jan 10, 2019
                                Hi my Air Waybill No :[991139297] cod item not delivered I can go Ecom OFFICE BUT ITEM RETURN TO DELHI. COURIER BOY WITHOUT CALL OR ATTEMPT TODAY WHY HE CAN RETURN PRODUCT THIS VERY WRONG VERY BAD SERVICE

                                Delay item delivery

                                where is my order. my tracking code[protected].
                                Foji Meena98@gimal Com Foji Meena's reply, May 11, 2021
                                8370

                                Consignement no 713019962 not delivered

                                Respected Sir, Maximum delivery date for this courier of snap deal to Ashish Gupta Panipat is 4 november 2014 but upto now it is not delivered
                                I want to return my item AWD no[protected] ... EB 10400 mah battery it is nt working kindly return my item
                                I want to return my item ... Wt i wnt to do for that
                                Mera oder ritoan krana hai men's oder kiya ta mi ka mila Samsung ka oid 372243 haitraking number[protected] hair mera mobile number [protected]
                                Mera oder cancel krna hair Jo mera tracking number[protected] hai Jo KI oder number OID372243 hair oder cancel kijiye mene book kiya ta mi ka Pawer bank kiya mila hair Samsung ka diya hai please cancel oder
                                Please refund my amount and take your items
                                Dear sir my name is shivshankar popat khemnar, i want to return my order because i ordered vivo 25000mah powerbank, branded headphones and samsung evo 64 gb memory card but i get samsung powerbank and duplicate memory card and damaged headphones. My tracking order no is[protected] and my mobile no is[protected]. Please return my order and refund my amount 1049.
                                Ecom Express — Order return and refund

                                I m Sagar pradhan an item receive on 26 July 2017
                                Submit a Complaint
                                Deal sagar pradhan Thank you for shopping but The ordered items is damaged (Mi 20000mAHpower Bank with ear phone nd charger) Rs.949 on 21 07 2017 Ecom Express http://www.ecomexpress.in/ Payment Summary COD : Rs 949. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivered. please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected]. am not satisfied with ur service... Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..
                                Pradhan sagar's reply, Jul 27, 2017
                                Plzzzzzz reply first
                                Return and refund my amount
                                Item no probalam
                                Headset full damge and power bank not working
                                Headset full damge and power bank not working
                                [protected] plz return my order
                                my order id[protected] plz return my order that not work for item ye bakwas item hai mujhe return karwana hai ye mera phone no hai [protected] ager ye mera order return nhi hua toh main bhut kuch kar sakta hai ager return nhi hua toh aap samaj hi gye honge
                                m vivek pandey item receive on 13/09/2017
                                Submit a Complaint
                                Deal vivek pandey Thank you for shopping but The ordered items is damaged (pack of 3 premium quaality shorts.m cod ) Rs.598 on 09/09/2017 Ecom Express http://www.ecomexpress.in/ Payment Summary COD : Rs 598. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivered. please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected]. am not satisfied with ur service... Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..
                                vivek pandey' s reply, 13/09/2017
                                Plzzzzzz reply first
                                m vivek pandey item receive on 13/09/2017
                                Submit a Complaint
                                Deal vivek pandey Thank you for shopping but The ordered items is damaged (pack of 3 premium quaality shorts.m cod ) Rs.598 on 09/09/2017 Ecom Express http://www.ecomexpress.in/ Payment Summary COD : Rs 598. All shipments to you are sent in tamper-evident packaging. In the unlikely event that the package delivered to you is not in sealed condition or looks like it has been opened or tampered with, please do not accept the same, or insist on open delivered. please track the status of your delivery at http://www.ecomexpress.in/ on the courier details page or contact our customer care number +91-[protected]. am not satisfied with ur service... Pls refund my money... Otherwise I will complain in grahak suraksha. Waiting for your reply..
                                vivek pandey' s reply, 13/09/2017 mera phone no.[protected]
                                Plzzzzzz reply first
                                RETURN my order no size . my order no kyc15580. cell no [protected]
                                muruugavel's reply, Sep 15, 2017
                                combo of 5 cotton shirts for xxl44 size .not mach in xl size.
                                muruugavel's reply, Sep 15, 2017
                                plz call 9944129652
                                RETURN my order no size . my order no kyc15580. cell no [protected]
                                I got a back cover for my iPhone 6.disgusting product quality .
                                Ordered a pest repellent but by the time it arrived, the pest problem was already solved so need to return the package. It's unused and unpacked. So I need to return the order and request for refund.
                                Ecom Express Customer Care's response, Feb 17, 2018
                                Verified Support
                                Dear Sir,

                                Request you to kindly contact your shopping portal to raise a request for reverse pick up.

                                Regards,
                                Ecom Express Team
                                Totally damaged the things so I want my amount back plz take u r items my number [protected]
                                I want my amount back its totally fake products totally damaged products
                                Ecom Express Customer Care's response, Feb 17, 2018
                                Verified Support
                                Dear Sir, please share your tracking number to assist you.
                                I want 2 return this product it's very unsatisfied also they send me wrong product very bad product
                                Ecom Express Customer Care's response, Jun 29, 2018
                                Verified Support
                                Dear Nima Dorjee,

                                Greetings from Ecom Express

                                us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

                                Regards,
                                Ecom Express Team
                                My order is not good I want to return this product my order number is -DE[protected]
                                Supjeev sinha's reply, Oct 2, 2018
                                Plz return this product and refund me. Fastly
                                Plz send me reply how to refund me
                                Ecom Express Customer Care's response, Oct 4, 2018
                                Verified Support
                                Dear Supjeev,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

                                Regards,
                                Team Ecom Express
                                Mera oder ritoan krana hai men's oder kiya ta sandiks ka mila Samsung ka memoricard
                                Mera oder ritoan krana hai men's oder kiya ta sandisk ka mila Samsung ka memoricard
                                Mera oder ritoan krana hai
                                Ecom Express Customer Care's response, Oct 31, 2018
                                Verified Support
                                Dear Gorai,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Regarding the content of the product, request you to kindly contact your shopping portal for further assistance.

                                Regards,
                                Team Ecom Express
                                This is [censored] product return and refund my amount
                                Ecom Express Customer Care's response, Nov 20, 2018
                                Verified Support
                                Dear Sir,

                                Greetings From Ecom Express.

                                Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up. .

                                Regards,
                                Team Ecom Express
                                No Mach size
                                My order return, my order number [protected], Item type APRAREL.
                                No Mach size
                                Ecom Express Customer Care's response, Dec 18, 2018
                                Verified Support
                                Dear Muruugavel,

                                Greetings From Ecom Express

                                We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.
                                Regards,
                                Team Ecom Express
                                Sir i didnt got the product what I had ordererd so please teke return and refund my amount
                                Ecom Express Customer Care's response, Jan 2, 2019
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

                                Regards,
                                Team Ecom Express
                                Worst mobaile
                                Powerbank not using condition...very bad exchange and refund my money..
                                Ecom Express Customer Care's response, Jan 3, 2019
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

                                Regards,
                                Team Ecom Express
                                I have received an another product. This is very disappointing. And the service provider is not at all concerned about the fact that I have received another product and when he was asked about the return policies he has that much audacity that he is not even answering the calls neither is he replying to my text messages.
                                The product which I have purchased is expensive that is the reason I m so much concerned. I want a speedy result. Pls look into the matter asap.
                                Ecom Express Customer Care's response, Jan 10, 2019
                                Verified Support
                                Dear Mam,

                                Greetings from Ecom Express

                                Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

                                Regards,
                                Team Ecom Express
                                Plz cancel my order
                                [protected]...
                                Its on cash on delivery, ordered today by mistake.
                                Plz cancel my order
                                [protected]
                                Ordered today by mistake
                                Cash on delivery
                                Electric blanket
                                Ecom Express Customer Care's response, Jan 22, 2019
                                Verified Support
                                Dear Sir,

                                Greetings From Ecom Express

                                Thank you for writing to us. Request you to kindly contact your shopping portal in this regards. If delivery is attempted, request you to kindly refuse to accept the delivery.

                                Regards,
                                Ecom Express Team
                                Fake product
                                Ecom Express Customer Care's response, Jan 31, 2019
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the new reverse pick up request.

                                Regards,
                                Team Ecom Express
                                I am not satisfied your delivery.
                                Ecom Express Customer Care's response, Mar 18, 2019
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express!

                                Request you to put forward your query so that we may assist you accordingly.
                                Regards,
                                Team Ecom Express
                                Want to return my order I m not satisfied with this price
                                Ecom Express Customer Care's response, May 4, 2019
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from ECOM Express

                                We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content/pricce of the package, request you to kindly contact your shopping portal.

                                Regards,
                                ECOM Express Team
                                Am chose facebook in Combo of casual shirts..3 nos.am booked branded shirts..but this blady deal was gone cheap shirts...may be this market price..3shirts 200rupees...this order was taken 1000rupess..its very fu..g...shipping...please provide return option..
                                Ecom Express Customer Care's response, May 20, 2019
                                Verified Support
                                Dear Sir,

                                Greetings from ECOM Express

                                Request you to kindly contact your shopping portal to register the reverse pick up request and share the tracking number to assist you.

                                Regards,
                                Team ECOM Express
                                mera order galat aaya hai delievery boy seckaho isse exchnge kare
                                mera order galat aaya hai delievery boy se kaho isse exchange kare
                                Ecom Express Customer Care's response, Jun 17, 2019
                                Verified Support
                                Dear Sir,

                                Greetings From ECOM Express.

                                Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint

                                Regards,
                                Team ECOM Express
                                Mera order ritan karna muje a nahi Parshand mije phone nathi gamto or mera tracking numbar (protracted) hai jo ki Oder number [protected]
                                Ecom Express Customer Care's response, Jul 11, 2019
                                Verified Support
                                Dear Sir,

                                Greetings from ECOM Express

                                Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal to arrange the return.

                                Regards,
                                ECOM Express Team
                                My order in not deliverd properly
                                Ecom Express Customer Care's response, Jul 27, 2019
                                Verified Support
                                Dear Sir,

                                Greetings From ECOM Express.

                                Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.

                                Regards,
                                Team ECOM Express
                                Dear sir
                                I am priya today i receive my order but i am not like this product because this product is different. So i want to return my order..kindly give me refund
                                GORISHANKAR SUTHAR's reply, Sep 19, 2019
                                kya mgvaya tha
                                oder return
                                Return my order
                                Plz return the item and refund my money
                                Ecom Express Customer Care's response, Mar 7, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express!

                                We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

                                Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

                                Request you to kindly contact your shopping portal for further assistance.


                                Regards,
                                Ramen
                                Team ECOM Express
                                Spy button camera not working
                                Ecom Express Customer Care's response, Mar 7, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express!

                                We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

                                Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

                                Request you to kindly contact your shopping portal for further assistance.


                                Regards,
                                Ramen
                                Team ECOM Express
                                Return my order
                                Ecom express cod [protected]
                                Products dusara Aya hai ye mera product nahi hai..
                                Ecom Express Customer Care's response, Mar 7, 2020
                                Verified Support
                                Dear Mam,

                                Greetings from Ecom Express!

                                We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

                                Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

                                Request you to kindly contact your shopping portal for further assistance.


                                Regards,
                                Ramen
                                Team ECOM Express
                                Please provide a Information about which product is in my order
                                plaese get back your product, it is not as i had ordered shipment no [protected]
                                Sukanta Samal's reply, Dec 31, 2019
                                chaeting me
                                Ecom Express Customer Care's response, Dec 31, 2019
                                Verified Support
                                Dear Sir,

                                Greetings From ECOM Express.

                                With reference to your query regarding the AWB number 8579713145, as per our records the said shipment has been delivered on 31 Dec at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

                                Regards,
                                Team ECOM Express
                                Dear sir
                                My product is changing
                                Not get a choose product

                                My product will be returning
                                Please you are returning a product
                                Or get a me my mony please
                                My product is changing please you are product is changing please
                                Raunak Born's reply, Mar 6, 2020
                                Please sir product is changing or get a me my money
                                Ecom Express Customer Care's response, Mar 7, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express!

                                We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

                                Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

                                Request you to kindly contact your shopping portal for further assistance.


                                Regards,
                                Ramen
                                Team ECOM Express
                                Reply me sit
                                I want to return my order it's very cheap quality I want my refund money Please provide it reply as soon as possible
                                I received wrong dresses.
                                Refund my money back.
                                You are not delivering the ordered dresses.
                                I want my money back.
                                Ecom Express Customer Care's response, Oct 12, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Idk why tf this top comes to me i never in my whole ### life ordered or have seen this trash i got wrong delivery plus i can't even find return option. Man please take this trash back. No emailed information just got it with some sms i really thought my top have come but instead it was this trash . Please help me to return this order which i have never ever placed
                                Ecom Express Customer Care's response, Oct 12, 2020
                                Verified Support
                                Dear Mam,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,
                                Ramen
                                Team Ecom Express
                                I order one Dial Vision spect I purchased and that product is not good that's why I want return the goods
                                Ecom Express Customer Care's response, Oct 13, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Dear Sir,
                                I got a smart watch on 19 Oct 2020. back plate less watch found whil unbox. please arrange collection for replacement.

                                Regards
                                Shayan Negi
                                Ecom Express Customer Care's response, Oct 26, 2020
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Fake h ye
                                Fraud kiya h enhone mere sath
                                mene 1599 ka earpod mangwaye the or enhone packet me 100rs ka headphones daal ke bhej diya
                                Mujhe product return krna h
                                Wrna me FIR krunga
                                Ecom Express Customer Care's response, Nov 9, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,
                                Ramen
                                Team Ecom Express
                                I return my ptron bassbuds earphone
                                I return my order .but return policy is no longer
                                Ecom Express Customer Care's response, Nov 18, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                Request you to kindly contact your shopping portal to register the reverse pick up request to return your shipment.

                                Regards,
                                Ramen
                                Team Ecom Express
                                I have order a saree combo but I have received a bedcover
                                I want to return the item and refund my amount ₹.600/-
                                And take your item
                                Awb Pin: [protected]
                                Refund my amount
                                Very poor quality return order
                                Pradeepgoudra S P's reply, Dec 11, 2020
                                My awb no. 8704424147
                                Ecom Express Customer Care's response, Dec 14, 2020
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                Request you to kindly contact your shopping portal to register the reverse pick up request.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Ecom express will ur company complaint
                                Ecom Express Customer Care's response, Dec 15, 2020
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Very bad quality ...ecom express very bad
                                Very bad quality and wrong delivery...I want to return my item and refund my money
                                Ecom Express Customer Care's response, Jan 7, 2021
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Kindly refund my amount and take your item
                                return my order dress gal at aagyi he return code :-TP/C04/1 order number[protected]_1
                                Ekta Chetan porwal's reply, Jan 9, 2021
                                kindly refund my amount and take your item
                                Ecom Express Customer Care's response, Jan 12, 2021
                                Verified Support
                                Dear Mam,

                                Greetings from Ecom Express

                                Thank you for writing to us. Request you to kindly provide the Reverse 9 digit AWB / tracking number starting with 5 for us to assist you on the same.

                                Regards,
                                Ramen
                                Team Ecom Express
                                Prodekt number :- s_7051418
                                Ekta Chetan porwal's reply, Jan 13, 2021
                                Kab tan ayege parsal lene
                                कृपया मेरी राशि वापस करे और अपनी आइटम वापसी ले जाओ पीलिज सर
                                shiva kumar Rs's reply, Jan 10, 2021
                                Awb =8716617851
                                Ecom Express Customer Care's response, Jan 12, 2021
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,
                                Ramen
                                Team Ecom Express
                                My product is very small.
                                195-shivam Khilare's reply, Feb 4, 2021
                                To I want my product is return.
                                Ecom Express Customer Care's response, Feb 6, 2021
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express

                                Request you to kindly contact your shopping portal to re-register the reverse pick up request.

                                Regards,
                                Team Ecom Express
                                My order is cotton shirt but is slick cotton and main reason is shirt very short and tight, body size very short
                                My order own cotton shirt but this silk this silk cotton shirt, and main reason is shirt is very tight that's y i return this oerder
                                Ecom Express Customer Care's response, Feb 10, 2021
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                                Regards,
                                Team Ecom Express
                                Mujhe apna order return krna h aap lig shikar kuch ho or dete kuch ho, mera order return kro, aaj ek IS ko chuna lga diya, tum log samjhte kya ho apne aap ko, sir apna oder lekr jaye or mera refund bapas kijye, ok AwB [protected] httP://ecxp.In/?q=[protected] yhe dete kya bedseet dikha kr or kya di yhe
                                Ecom Express Customer Care's response, Apr 7, 2021
                                Verified Support
                                Dear Sir,

                                Greetings from Ecom Express!

                                Ecom Express is just a Carrier. We pick and deliver the parcels in sealed condition from the sender. We do not check the contents. However, to give our Customers a better experience we do walk a extra mile to coordinate with the Shopping portal to their complaints resolved. Your shopping portal will contact you to get this resolved.

                                Regards,
                                Team Ecom Express
                                Mujhe apna order return krna h aap lig shikar kuch ho or dete kuch ho, mera order return kro, aaj ek IS ko chuna lga diya, tum log samjhte kya ho apne aap ko, sir apna oder lekr jaye or mera refund bapas kijye, ok AwB [protected] httP://ecxp.In/?q=[protected] yhe dete kya bedseet dikha kr or kya di yhe
                                Crime branch hydbd's reply, Mar 6, 2021
                                Dear,
                                We got your email. Please forward the evidence by WhatsApp on 9570346490. Never share any personal information like Card no, cvv, otp and never download any app. Request for your amount by g pay with cyber cell.

                                Regards
                                Pramod Rathod
                                i am n.sarada i ordered multi color saree but i got another one with damage and poor quality please look into my problem and do exchange or Pls refund my money.
                                order no :
                                Ecom Express Customer Care's response, Mar 30, 2021
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                                Regards
                                Team Ecom Express.
                                I haven't recieved the thing which I had ordered. It's something else. Please return and refund
                                Please return and refund
                                Ecom Express Customer Care's response, Mar 31, 2021
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                                Regards
                                Team Ecom Express.
                                I have ordered hooded shirts pack of three with payment during cash in delivery. I paid to delivery boy and recieved the package.when I open I have noticed different products which are fully with stains.
                                Return my order and pay back my money
                                My order no #[protected]
                                I haven't received my refund after returning the item ...it's 8 days to return ..it's said that refund amount received in 4 days ..
                                I ordered 3 tops in 520 ..I received it .but its material not good as i thought .so I applied for return.They picked up and assure that amount will refund within 4 days but ...it's 8 -10 days but not received the amount...I m complity hopeless.
                                Please return my order I can't believe it .
                                My order is looking so bad I never accept this product please return your products AWB no ([protected])
                                Return code ( 125001, 39552)
                                Please hurry up my contact number
                                [protected], [protected]
                                I have ordered shirt pack of one with payment during cash on delivery.i paid to delivery boy and receive package.when I have open my order than I noticed product quality are very bad .
                                Please return my order and money back 🙏🙏
                                सर जो बुक किया था वह नहीं आया उसकी जगह दूसरा पार्सल आ गया बुक किया फोन भेजे
                                I found wrong and cheap saree. Now I want return and refund
                                Ecom Express Customer Care's response, May 18, 2021
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,

                                Team Ecom Express
                                I have ordered saree with payment during cash on delivery.i paid to delivery boy and receive package.when I have open my order than I noticed product quality are very bad .
                                Please return my order and money back
                                I have ordered saree with payment during cash on delivery.i paid to delivery boy and receive package.when I have open my order than I noticed product quality are very bad .
                                Please return my order and money back 🙏🙏
                                जो बुक किया था वह नहीं आया उसकी जगह दूसरा पार्सल आ अतः इस पार्सल को वापस ले और जो फोन बुक किया उसको भेजे रिटन ओडर किए हुए 18-19 दिन हो गए परन्तु पार्सल नही भेज रहे हैं और व Order ID or AwB number भी नहीं भेज रहे हैं Boomsale /Ecomexpress
                                सर वो रिटन ओडर किया था वह अभी तक नहीं पहुंचा कृप्या उसे भेजे
                                Foji Meena98@gimal Com Foji Meena's reply, Jul 27, 2021
                                सर पार्सल गलत आ गया इस लिए रिटन करना चाहता हू बहुत दिन हो गए इस लिए पार्सल भेजे आप कि अति कृप्या होगी
                                I ordered the jeans in black and these jeans have come second so please return it..
                                I have ordered jeans with payment during cash on delivery.i paid to delivery boy and receive package.when I have open my order than I noticed another jeans are very bad .
                                Please return my order and money back
                                Ecom Express Customer Care's response, May 23, 2021
                                Verified Support
                                Dear Sir/Mam,

                                Greetings from Ecom Express

                                Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                Regards,
                                Team Ecom Express
                                Hi, My name is lakshmi..I placed a order for I series 6 smart watch of cost 1800..and I got my order delivered but they delivered a local smart watch and also some Wooden pieces with that..and I asked for return policy but they are not even responding now...I have made a video of it while opening the order...now I want to return it I am waiting for there message since 1week ...now give the solution ...and there number is [protected]
                                Wrong item am Oder shoe joyride this is not joyride fake Oder plz return my funds
                                Helpful
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                                  susmita s
                                  from Raiganj, West Bengal
                                  Jan 4, 2016
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                                  Address: Kolkata, West Bengal, 700150
                                  Website: www.snapdeal.com

                                  I order on snapdeal, rs.899 cash on deliery, my order id[protected]
                                  Suborder id: [protected]... Ecom express boy when cash on delivery my order, i give him rs.1000 but he do not return my money. Plz help
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Dear susmita s,

                                  Hope you are doing good.

                                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                                  Thank You for your cooperation.

                                  Regards,
                                  Snapdeal Team
                                  Hi susmita s,

                                  Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                                  Regards,
                                  Team Snapdeal
                                  Helpful
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                                    Pvarma
                                    Jan 2, 2016
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                                    Address: Allahabad, Uttar Pradesh, 211006
                                    Website: book my offer

                                    Sir, your producd has not worked please return your producd and return my money or new product your sd coard show dameged order rifrence no. Is [protected]
                                    Ecom Express customer support has been notified about the posted complaint.
                                    contact to shipper WWW.BOOKMYOFFER.COM

                                    item not received

                                    I purchase a product from shop clues order number[protected].product is shipped by ecom tracking number is[protected] i did not get by product till now i am waiting from 3 weeks so please send my product as early as possible
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                                      N
                                      nagaraj6
                                      from Delhi, Delhi
                                      Dec 29, 2015
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                                      Address: 574216

                                      I have ordered through amazon.. ecom Express they dispatched next day and reached the distinction on 29/12/2015 they never contact me just send a sms that item out for delivery .still now not yet delivered ..now i received a mail as that they resending the item what is happening? I am ready to accept my courier at any day any time please make arrangements to deliver soon tracking ID[protected] ORDER #[protected]
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Helpful
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                                        Shoif
                                        Dec 23, 2015
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                                        Address: Nagaon, Assam, 782001

                                        My order of a handbook from flipkart has not been delivered after reaching its nearest hub at nagaon ecom express in assam
                                        Ecom Express customer support has been notified about the posted complaint.
                                        It was already deliverd today to ecom service today at nagaon assam but it didnt reach my doorstep yet.

                                        COURIER STATUS

                                        ORDER NO.SLP[protected] Air WaybillNo.[protected] PLS UPDTAE MY COURIER STATUS email id- summit.[protected]@kei-ind.com
                                        My order number [protected] is not delivered yet because of your delivery boys they always came to home when I was out of the city they make sure they'll deliver it by tomorrow but no one delivers it. How many times I've to order it again and again.I want my order to be delivered today.
                                        Ecom Express Customer Care's response, Oct 12, 2020
                                        Verified Support
                                        Dear Sir,

                                        Greetings from Ecom Express

                                        Request you to kindly reconfirm the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

                                        Regards,
                                        Ramen
                                        Team Ecom Express
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