Ecom Express Complaints & Reviews

I am the frequent online buyer i recently purchased a product that i needed for my training sessions via Order ID: [protected], Placed on 03 Mar, 2016 and it was to be delivered between 11-15 March. The product reached my area on 9th March but was not delivered till 16th. This is not the first incident but we suffer badly due to the lousy service

I have called the courier many times but they didnt delivered.
Its very urgent to me but they aren`t paying any attention.
Very poor service from ecom courier.

I was ordered a order on snapdeal via your courier department i was entered 306902 pincode when i was place order but now my order Reach at 306401
i want my order at my pincode address

please Help me please

Thanx

I ordered a dress in flipkart Air Waybill No :[protected] Order No :S[protected].
But the delivery boy initially refused to deliver the product by door delivery, after request he delivered the product and demanded for extra money (took extra money also by forcibly) and behaved roughly. Please take this issue seriously and take immediate action.

The delivery guys many times delayed my pakege & I every time call them is my parcel there? .plz do something those men will destroy your business.

The guy who was supposed to do home delivery asked me to come to the main road to get the parcel and he was rude too.. I wish your employees are not rude while delivering the packages..

I didn't get the parcel containing HP laptop coming from snapdeal via ecom express courier. It's bill no.[protected] and order no. SLP[protected].

I called to economic express courier Borivali branch[protected], the lady who was talking was not at all trained... She didn't knew how to behave with customers, I was asking regarding my courier which has been misplaced, instead of showing me concern she said you will get your money back and cut down the phone. When I again called they didn't even picked up. What kind of service you guys are giving. Pathetic. It was a very important courier of mine, economic express courier service is really very bad plus employees behaviour is disgusting. you guys need to improve a lot. Ruchi [protected]

Deal sagar tandel, Thank you for shopping at www.bookmyoffer.com The following items from your [protected] have been shipped. Quantity Product Unit Price Amount Shipping Date Shipping Agent Tracking Code View Status 1 Combo of Mi 10400mAH power Bank USB Led Light and Selfie Stick Rs 874.00 Rs 874.00 06.11.2015 17:01 Ecom Express '[protected] http://www.ecomexpress.in/ Shipped Items Summary Subtotal: Rs 3, 999.00 Shipping...

I order on snapdeal, rs.899 cash on deliery, my order id[protected]
Suborder id: [protected]... Ecom express boy when cash on delivery my order, i give him rs.1000 but he do not return my money. Plz help

Sir, your producd has not worked please return your producd and return my money or new product your sd coard show dameged order rifrence no. Is [protected]

I have ordered through amazon.. ecom Express they dispatched next day and reached the distinction on 29/12/2015 they never contact me just send a sms that item out for delivery .still now not yet delivered ..now i received a mail as that they resending the item what is happening? I am ready to accept my courier at any day any time please make arrangements to deliver soon tracking ID[protected] ORDER #[protected]

My order of a handbook from flipkart has not been delivered after reaching its nearest hub at nagaon ecom express in assam

I had ordered a book on 8th Dec yet not received. Every time i only call them for status. I have logged in n placed the order but they dont put any information where is my book. No use of online ordering any product in you didnt receive it within 5-7 days. They had promised to deliver it within 5-7 days but they are not providing clear information. Now they told they have shipped it on 14th Dec. I called ECOM services. i dont know whats going on.. they told they received it on 19th. But why they are not delivering it. When I spoke to them they are still not sure when are they going to deliver it. NO CONFIRMATION. Now i am in doubt if site is fake i entered my bank details. Seriously worst experience with BOTH JAGRAN JOSH and ECOM EXPRESS. My Order no:[protected], ECOm Express ID :[protected]

I have ordered a ROADSTER sweater.My order No.97398628. But your courier partner is hesitant to deliver it to my given address. This is not the first time even in earlier two occasions the delivery boy was instructed me to collect it from him from my office gate and for this i had to stop my work and collect this from him. This is ridiculous. For this order also they r doing like this. So i have denied him. Plz fix this problem otherwise i will hesitant to order any further from Myntra.

I am gaurav singh from varanasi and I have placed an order on askmebazaar with you having courier partner I want to cancel my product with tracking Id[protected] of value rs 363 Because I am not present in my city and I have already told to askmebazaar to cancel my order but they were told me the product is dispatched now So plz cancel my order with askmebazaar order id DGA7211594 and plz cancel it now......

Hello sir snapdeal not giving my refund of iBall slide Q40i tablet I return on Oct 4 and I call to snapdeal.snapdeal is telling that he want a conformation of iBall tablet that I return .plz sir I want a conformation plz call me as soon as.

I had ordered Tricycle from PayTM. As per the status it was supposed to be delivered by 9th November'2015, as of Today i.e. 12th November it's still not delivered. Tricycle was a gift for my daughter and had to cut a sorry face time and again infront of her and my family. Ecomm express updates the courier delivery status as per their WILL AND WISH. They JUST FOOL the customers. They have wrongly updated the delivery status twice - Once indicating - "Consignee Not available" and second time indicating "Consignee has requested for future delivery", while no such request was made by me and i was completely available at my house (24/7) and eagerly waiting the gift for my daughter. I even tried calling their customer care (who are rude) and got the SPOC contact details . Even the SPOC (Zeeshan) at E-comm is clueless about the package. Completely unprofessional courier services i have come across till date. They are just FOOLING customers.

An order was picked up by Ecom Express, Tenali bearing the no.[protected] on 26.10.2015 destined to: W S Retail Pvt Ltd, Flipkart Ltd, Bangalore-560007. But, till date the said consignment was not delivered to Flipkart, bangalore. When we contacted through customer care for the status of the consgnment they simply saying that my consignment was mis-routed and it will be delivered by 6th Nov, 2015. This is highly irregular. Hence, I want compensation from Ecom Express Courier services regarding bad delay in delivering my consignment wilfully. My contact number @ [protected]

Hello, my name is Sachin.
First of all, snapdeal, amazon.in etc should change their delivery partners from Ecom express. This is the first time i received a wrong and fraud delivery from snapdeal on 29th october, in Osmanabad, instead of Western Digital enterprise sata 1tb internal hard disk, they delivered me Seagate ATA 80 gb hard disk with a cheapest packing ever just a single air bubble plastic was wrapped with no product box no manual, no warrenty card, no nothing just 3rd class, plz see the attached images you will see how a 6000rs product was replaced with this cheap one, earlier snapdeal gave each and every product fine, correct, in time and good condition, secondly, i received a call from Ecom express on 31st of october, the person said me that pickup the parcel urself, its a bit bigger in size, obviously a cabinet is supposed to be bigger, or furniture or a television!... hence its their duty to deliver it, or then y wud i buy online, i'd rather by from the store! even then, i said okay for humanity sake, i booked a vehicle at 11 am, i was leaving to get the parcel, and then suddenly i receive a call, that i will deliver it you wait, i said i already booked a vehicle. he denied and said wait i will give, i waited, kept calling since 11am to him, almost till 2 pm, specially waiting for that parcel. and note it that the distance is not even 3 to 4 kms from their office.