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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 313

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Address:Jhansi, Uttar Pradesh

Sir i had sent my item through ecom express courier service from jhansi to bangalore on 7th April..it hardly takes 4-5 days to deliver an item to bangalore from jhansi..I called them on 13th april to know whether my item is delivered or not they told me that it will be delivered on or before 15th april..but its not delivered yet..everytime i call them they are making useless excuses that your item will reach quickly.. Sir i request you...
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rameshkpatta
from Mumbai, Maharashtra
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not delivered the product

Address:Hyderabad, Andhra Pradesh

Hi Sir, this phanindra on paytm Shipped the product on : Monday, April 06, 2015 Courier Partner: Ecom Express AWB/Tracking ID:[protected] but still it not delivered the product so kindly give the information about this ......
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HarshSorathiya
from Rajkot, Gujarat
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Rude Behave Of Courier Pick Up Boy

Address:Surat, Gujarat

Hey Sir, We have pick up of the courier Ecom Express and we are countinuosly calling the ecom for pick up but no one came to pick up. Today evening i called the pick up guy and he talked with me in a bad way. I'm really disapoined with Ecom Express. The phone number of the courier guy is: +[protected] I want this guy OFF his duty....
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anilsim
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undue delay in transit

Address:Gaya, Bihar

02 consignmets(booked by paytm) bearing airway bill no[protected] and[protected] is still lying with delhi transit from 24 mar 15.the delay in delivery is not understood.kindly interfare the matter for speedy delivery before 28 mar.being a reputed company, this type o[censored]ndue delay affects ur reputation.its very poor service......
+1 photos
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J
jayeswar
from Pune, Maharashtra
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non delivery of product .

Address:Pune, Maharashtra

Hi, I ordered a item in shopclues[protected]. It was shipped and I got msg from ur side(awb[protected] that it was out for delivery on 19th of ths mnth. till now it is not delivered and u updated it as delivered while we r tracking the order. can u please look at this once.bcoz it is valueable to us whatever the product it is....
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R
roma14
from New Delhi, Delhi
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American Tourister rust polyester backpack is not delivered

Address:Gurgaon, Haryana

I ordered American Tourister rust polyester backpack Paytm order no :[protected] ecom ref no :[protected] in tracking i saw it as Undelivered (Reason Code : 331 - Consignee requested for future delivery). Please deliver it tomorrow in between 11 am to 6 pm at the given address...
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Madhusudanarao Bollojula
from Nellore, Andhra Pradesh
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Basic Baby Walker is not delivered

i ordered Basic Baby Walker (BRANDED and HIGH QUALITY) Code: 6016552 Merch Ref: Branded Baby Walker order no :40416463 ecom ref no :[protected] in tracking i saw it as Undelivered (Reason Code : 223 - Address Incomplete). Please deliver today, Mobile no is [protected]/[protected].name is kavali sivakumar...
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Tejaswini Aishu
from Hyderabad, Telangana
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poor service

Address:Hyderabad, Andhra Pradesh

i have ordered a product on nyka, i havent recieved the product for many days.and it is prepaid.i have called a customer executive and he is such a [censored]ng person.he didnt even respond to me in a pleasing.he is such a rude person i have ever talked..and poor service takes lots of days to deliver a product.....
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M
Mari A
from Teni, Tamil Nadu
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Product Not Delivery

Address:Erode, Tamil Nadu

Order #37519755 ORDER DATE:09 Feb 2015, 06:26 PM PAYMENT METHOD:CITRUSPAY NETBANKING This order is shipped via Ecom Express. The tracking number for this shipment is[protected].To track this package click on the tracking number shown above. This order Bagging completed (21/02/2015 10:28 AM ) but Product Not delivery On 13 days .what delay . Resan for mail id imedeatly...
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bhart64
from Chennai, Tamil Nadu
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Not delivery of Item on Time

I have ordered a sari from mantra's site and they couriered me through Ecom Express, But that is not reached to me on time and i called to the courier person of Ecom express he not answered me properly anything and told he will not deliver the item on that address although it is there duty to come to that particular address to deliver the item every courier come to that address.Ecom express services are not satisfactory they harass the customers.I...
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shubhamg5555
from Noida, Uttar Pradesh
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Irresponsibility & Stupidity

Address:Jaipur, Rajasthan

What the Hack Man !! When I was searching about my package shipment details on the EcomExpress, what I found is that my package was not delivered due to Consignee non-availability. I mean where your Delivery Boy is searching for me, in his own world ?? I was at my home throughout the day. STUPIDITY SPOTTED !!! Air Waybill No :[protected] Order No :[protected]...
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Address:New Delhi, Delhi

These People have no working ethics. They kept on postponing the delivery of the products. For my surprise they are still postponing it. I called them and they were rude to the extent of saying That they wont register any complaint in this regard. They even laughed over the issue. Lakshmi singh - Employee id : 12530, from Delhi office was specifically rude. If I don't get the products Ordered in another day or two, I may take necessary...
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Address:Pune, Maharashtra

Folks, Just avoid the ecom express. Its worse of the worst courier company that lacks any professional ethics, or commitment or service attitude. - The management itself is least bothered in the service - No customer contact/ escalation contacts - The Only ONe phone number of site is never picked - No replies - The movement of the consignment is totally random- for a consignment which might take 2 days to deliver, it might be lying...
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prasad0987
from Hyderabad, Telangana
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Ecom Express is THE Worst Courier company

Address:Hyderabad, Andhra Pradesh

Ecom Express is THE Worst Courier company exsisting in india ... i stoped using shopclues and myntra websites only bcas thier courier partner is Ecom Express ... they dont have a customer service number in hyderabad ... even you cant get in google or justdail service ... They delayed my product shipment 6 days for today ... i got a message from ecom express that product will be delivered on jan 22 2015 which i ordered in shopclues but nothing...
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Jhumi
from Chennai, Tamil Nadu
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Not taking responsibility to deliver the item

Address:Visakhapatnam, Andhra Pradesh

I have booked one item on 19 Jan 15.The seller send the item by the Ecom Express on 21 Jan 15 vide AWB no.[protected]. I have called customer care 04 times and requested the item to deliver before 26 Jan 15.But the item is in transit last 04 days to reach Hyderabad.Even if I will travell Hyderabad from Delhi by road it will take 02 days to reach.But due to irresponsibility of the company(Ecom Express)the item could not reach by 26Jan 15.And...
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sowmyakannan
from Mumbai, Maharashtra
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complaint

they picked my product which i have returned, but not yet received message or mail from delivery service and from snapdeal...i have not received my money back...worst courier service...i'm having pickup receipt...i want my money back..do take any action...
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jitenderdlu
from Bakloh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecom solution frauds

i have joined this company for recharge of Dth and mobile rechages. they attachem me to way2digital.in for recharge system of mobile and Dth rechage. after sometime my user id stop working when i talk to Mr. Abhishek through which i had joined this business he responed me negative and asked for more money. it is my personal experinace that ecom solution of west bengal is an fraud company. so pls dont waste your money by joining this company....
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Rajantut
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service ever by a Courier Company

Address:Virudhunagar, Tamil Nadu

I have ordered for a Product in www.whaaky.com on 26.12.2014 they have send me through the Ecom Express Courier on the same day and Expected Delivery Date is 29.12.2014 but today 10.01.2015 till not received the courier very worst service so people Don't order in www.whaaky.com. Order No. S80690943 Courier Consignment No :[protected] I have Emailed this to Ecom Express CC there is no reply. I have contacted Whaaky.com CC there is no one...
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Naveenchandcomplnt
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour of the delivery person.

Address:Visakhapatnam, Andhra Pradesh

Iam a doctor and i haved booked an electrical appliance through online shopping, and it was delivered by ecom express. The delivery person called my for 2 minutes continously when i was attending a patient. I could not take the call and called him few minutes later. He started talking rudely and i had to go and collect package by myself to where he was . Even then i tried to explain him i was busy. But, he started using abusive language in...
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sobhahari
from Delhi, Delhi
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Non - delivery of shipment

Address:Vellore, Tamil Nadu

Sir, Good morning. I have booked an item through snap deal. Till date I didn't get any sms from your end. The snap deal has handed over the shipment to you 18 Dec 2014 and intimated that the shipment will be delivered on or before 26 Dec 2014. I tried through the tracking system also, but says it will be delivered on or before 26 Dec 2014. And also it is not updated after 18 Dec 2014. So do need ful to deliver the shipment in time....
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