Ecom Express Complaints & Reviews

Hi All, This is really very bad experience I ever experience from Shopping with Snap deal. Since I have placed my order on 16th of October but still there is no progress on product delivery. When I tried to inquire with ECOM Express courier partner they have been giving the commitment since last 7 days like we will make the delivery by today but at the end of the day remarks column is updated as "consignee asked for future delivery". I don't understand when no body called me/ SMS me or mailed about this delivery then how can they put the status like we requested for future delivery. This is really very bad for any customer who has already paid the amount 16 days back and still waiting for product to be delivered . Are you guys really going to deliver the product to me or something else is happened with my product ( like you have lost or broken it). I really don't understand why this much of delay. Do you handle your customer like this or always you take 30 days, 3 month or 1 year to make to the delivery. This really a pathetic kind of services I ever experience and would like to understand what is the procedure to compensate monetary for this delay. My order details are: Air Waybill No :[protected] Order No :SLP[protected]

Had ordered from Stalkbuylove and order no #[protected] and shipment #10064444 My Air Waybill No :[protected]. Shipments arrives at Pickup center DELHI on 20-Oct-2014. Till now there is no changes in the status. Could please look into this or provide me with some other no. so that I can contact you. Thanks, athina.

Ecom Express (http://www.ecomexpress.in/) I have ordered Mobile from Snapdeal (Tracking no[protected]. From last 15 days my product is showing "In transit", Their customer care number doesn't work. Ecom Express should stop their business and stop people making fool...

Hi, I have ordered one products in SnapDeal on 22th Oct; got the SMS as its is delivered through ECOM Express. Till now i have not received the products; in tracking status -NO STTUS IS MENTIONED. I. I am trying to contact to customer care & getting always as line is busy. Please help me My Air Way Bill No.[protected] & order no. PI[protected]

I have ordered mobile in Snap deal on 20.10.2014 and they have send via Ecom Express courier on 21.10.2014. Air Waybill no.[protected] Order No :PI[protected]. Status was stucked up at one point time, no proper update. There are no correct office telephone number provided, when i try to call, they are not picking the calls and no reply for the emails sent to the customer care. Unsatisfied with Ecom Express service. Atleast do process today.

I have purchased a screen guard for my mobile phone. I tried to track it. It is not showing. The ecom express is stating that they have not received the order from shop clues. And shopclues is stating that it is shipped with tracking id[protected] . Shop clues cant trace the product and they dont answer the customer service calls. Its been 3 weeks since i ordered. I ordered on 8th October 2014 with advance payment throuht SBI Net banking Facility Also the product cant be traced in shopclues webstite. Kindly Do The Needfull Attached Bill Copy Rayner D Prazeres

I HAVE ORDERED ONE PRODUCT IN FLIPKART.COM ON 14TH OCTOBER 2014. I GOT THE SMS AS IT IS DELIVERED THROUGH ECOM EXPRESS. TILL NOW I HAVE NOT RECEIVED THE PRODUCT. MY AIRWAY BlLL NO:[protected] AND ORDER NO: S62012250. WHEN MY PRODUCT IS GETTING DELIVERED. PLEASE RESOLVE MY PROBLEM AS SOON AS POSSIBLE.

Dear Sir, Pls note the Estimated Delivery date of foll. consignment was 27-10-14 but Today on 29-10-14 till 3.00 PM it has not been delivered .Pls look into the matter and expedite delivery. Our Business runs on Scheduled Deliveries and we depend on your services. Thank you Air Waybill No.[protected] Order No. SLP[protected] Weight 3.0 Collectable Value 0.0 Origin DELHI-OKP Destination Mumbai - BOW Shipper JASPER INFOTECH PRIVATE LIMITED - 92006 Consignee Chirag Computers P/U Date[protected] Status Shipment in Transit Updated On[protected] | 06:21:02

Hi, I have ordered one products in SnapDeal on 21th Oct; got the SMS as its is delivered through ECOM Express. Till now i have not received the products; in tracking status it is wrongly mentioned as residence or office closed. I am enquiring daily the courier status with our office reception staff; no single day office is closed from 21th Oct. I am trying to contact to customer care & getting always as line is busy. Please help me My Air Way Bill No.[protected] & order no.SLP[protected]

Hi, I have ordered two products in SnapDeal on 17th Oct & got the SMS as its is delivered through ECOM Express. Till now i have not received the products & in tracking status it is wrongly mentioned as residence or office closed. I am enquiring daily the courier status with our office reception staff & no single day office is closed from 17th Oct. Am trying to contact to customer care & getting always as line is busy.

Hello Forum, I have placed an order on Nykaa.com on 13th October 2014, and my shipment was handed over to Ecom Express on 15th October 2014 tracking number[protected]. Till date I have not received the shipment and they informed me that they have shortage of people so I took all the pain to go and visit their Office in which my shipment was scanned i.e, Electronic City and the place is like a mortuary of shipments so many online sites. They searched for the whole day and they are still searching but my shipment is missing. Can you please provide me help on this, this is a prepaid order and I cannot cancel the order also :(

My order no: od[protected] place on Flipkart and shipped thru Ecom via[protected] order id was shipped from Bangalore on 24th October and promised to be delivered on 28th. The tracker only shows Bagged in Bangalore. Even flipkart is unable to track and provide reasons. Kindly support. Looking at the number of complaints I am doubtlful about the integrity of this courier.

Hi, I ordered a product from snapdeal. Ecom express Way Bill number[protected] The expected delivery date was 19th Oct, Then it changed to 25th Oct. After that it changed to 27th Oct. The product is not delivered yet even after 27th Oct. Now the status is showing as "Undelivered (Reason Code : 331 - Consignee requested for future delivery )". Am I ever going to receive this product ?

Hi, I have ordered two products from snapdeal with Way Bill no.[protected] and[protected]order no. [protected]) on 19th Oct. No update yet on when they will be delivered. Customer care service is worst, they never respond back. Please help me in getting the products asap.

I SI/EXE Awadhesh kumar srivastava had baught a "Laurels Original Lo-GT-101 Men" watch from SNAPDEALS at date 15/10/2014 and it is handover to Ecom Express Courer For Home delivery at 23/10/2014 and tells it will deliver N Or BEFORE 25/10/2014 but is not deliver now.

I am not received my consignment from Yepme for last 8 days. ORDER NO. : 10697735 Order Placed On :19 oct 2014. i m check my email inbox in this tracking details they shows " item shipped through Ecomexpress" with airway bill number[protected]. I try to track this order but their updates was wrong.

Hi, I ordered an item from FlipKart on 17th October and the same was handed over to ECOM on 18th October. Till now i havent received the item nor any feedback on the status. The Tracking info doesnt give any meaning full info. My Airway Bill No is[protected]. Please help me to get my shipment asap.

Hi, This is the first time I have ordered an item in snapdeal.com. And they have shipped my item through ecom express. Here are the details of it: YOUR ORDER NO. : [protected] Order Placed On :[protected]:00:28 Order Details: S.NO PRODUCT NAME PRODUCT CODE STATUS UNIT PRICE QTY PRICE PRE-ORDER AMOUNT SUBTOTAL 1 Netgear 150 Mbps N 150 Wireless Router (WNR-612) [protected] Track Shipment And here are the Ecom express information: Consignee: Kumararaja Suseelan Address: Utc Fire And Security India Raheja Mindspace Cyberabad Floor No 6 Building No 9 Hitech City Madhapur | Cash On Delivery: Rs.0.00 Date, City Status [protected] | 11:47:58, INDORE Shipments arrives at Pickup center INDORE [protected] | 11:47:58, INDORE Shipments connected from INDORE Pickup Center to MUMBAI HUB [protected] | 11:29:56, INDORE Shipments details uploaded Air Waybill No :[protected] Order No :SLP[protected] Last status update was on 23rd. Further to that, there are no updates. I tried calling customer care and it is never reachable. That shows how poor in service they are! Please take necessary action. My mobile number: +91 [protected] Thank you, Kumar

My Air Waybill No :[protected]. Shipments arrives at Pickup center DELHI on 20-Oct-2014. Till now there is no changes in the status and the customer care number also not available. Also I didn't get my product yet. Request you to take step and deliver my product. My mobile number:[protected].

My Air Waybill No :[protected]. Shipments arrives at Pickup center DELHI on 15-Oct-2014. Till now there is no changes in the status. Also I didn't get my product. Request you to take step and deliver my consignment. My mobile number:[protected] and mail id : [protected]@gmail.com.