Ecom Express Complaints & Reviews

I am informimg to you that Rajeev kumar is name of a manager at Maharajganj, Siwan Bihar. misbehavior has been done with my wife.
about a courier, Awb no-[protected] . his contact no-[protected], . This guy is very rude, he has made such people managers. its very important to teach him a lesson.
Other wise mjhe benakab karna hoga aise logo by news channel or social media. Ecom ka name kharab kar rhe hai market me.

We want reply from ecom express as sson as possible & please take actionin against of Rajiw kumar.

Aplog aise admi ka no bhejte kyu hai ? customer to call karega na
esko thodi bhi sharm nhi aai call karte hi badtamiji se baat shuru kiya

Regards,
Deepak Kumar
+91-[protected]

I have purchased car spare parts from boodmo. They assigned courier EcomExpress
Tracking ID[protected]
Order IDSO/734/[protected]-7480/1. But ofd locked so not received the package. Please help me to get my package or refund....

I have a product which had to be delivered by 20th April but is not delivered by 30th April
In the first attempt the delivery agent has contacted me to deliver the package saying my area is too far he said he will make it delivered next day and had cancelled the delivery saying the user was not available but after that no delivery agent has contacted
Every day it says product is out for delivery but no one contacts and at the end they cancels it saying the person was not contactable
and now I found in the tracking page ofd lock is applied this has been worst experience,
The package is prepaid And I do not know what to do in even in the deliver agent number they send in the messages they now send my own number
This is more than bad experience the package is prepaid and I do not know what to do if the deliver agent want I will also pay them extra to make the product delivered as it is very important to me but this is extremely bad never had such a experience in delivery

AWB Tracking I'd is[protected]

Dear Sir/Ma'am,
I'm getting a product from eCom-Express but I didn't do any order from any of the websites but a delivery boy was came from eCom-Express at my door steps and deliver the product and asking for money, Finally he take the charges of the product. And tell to us contact to official websites. So please let us know who sent it and how to return it. This is the ref no. AWB [protected].

Delivery Boy doesn’t know how to talk with customers, He refused to come to the location & said that he will return my shipment. Behaviour is very rude even Seller won’t Behave the way this delivery boys behaved. Without delivering a parcel he went. I request Ecom Express to trained there staff well. I hope I will get a prompt respond to my matter
Here I am sharing contact detail of delivery agent who was assigned [protected]
Need immediately action against this

I have redeemed my Axis bank reward points and ordered for two products .
One got delivered but the other one with No.[protected] did not reach my home.
Your web tracking shows debagged at Aluva on 12th April 2024.

please update me

Not delivering the product yet...very bad response
Please deliver product

Hello my name is Vijay.
I ordered food colors from meesho app and the supplier is Papilon.
The product was shipped on 9th April and it reached in Bhiwandi at 11th April but after that no update or delivery till date in mumbai.

Meesho app -
Sub Order ID[protected]_1

Ecom Express -
Tracking no - [protected]

Please check as the customer support number never worked and customer care is also automated as they always copy paste same message but no real resolution till date.
All my other parcels reached which i ordered after that date from other states from different apps and couriers but this is stuck badly with no response at all.

I have been scammed and delivered a cod package for an amount of Rs.1200, which doesn't have any information regarding the seller on the package, neither the invoice .I never ordered this package, but with my name, phone number and address is mentioned with some order ID: 6105187. I am trying to call the Ecom Express support and delivery boy to complain about the same, but they're not responding. Ecom Express, please check into this, collect this product and do refund for the same.

Maine 1 april ko sama order kiya tha 6 april ko nearest hub pahuch gya 8 ko massage aaya out for delivery lekin saman delever nahi hua undelivered kar diya gya our mereko call bhi nahi kiya gya jab maine call kiya to kisi ne nahi uthaya delivery manager and exicutive dono ko call kiya maine dono call pickup nahi kar rahe hain tracking website pe mera ofd lock applied dikha ra hai

Very bad delivery service 💔
Prepaid parcel bhi deliver nahi hota inse

AWB [protected] from AVN BUSINESS. Call [protected] - Ecom Express
Not delivered by charging money and returned.

What a pathetic service by ecom parterner. I have ordered amul whey protein. The delivery boy never called me. It is showing return to shipper. No response from ecom at all

I was available to take my order but the delivery partner has not come and marked the shipment as customer refused delivery at doorstep.Please delivery my order I need my order today please help me out.

My order from nykaa NYK[protected] should have received day before yesterday bt still hasn’t got yet . got a text msg saying customer has requested to reschedule bt I haven’t requested any or didn’t I got any call from delivery agent . Also got a text yesterday saying products will deliver within 24 hrs but nothing happened . kindly deliver my product as soon

I had ordered 2 bags from zouk on March 24th wroth Rs 3498/- . AWB no[protected] shipping partner - Ecom express.when I tracked my order it was showing like shipment is debagged at location....

I Had Ordered Products Worth Rs 3198 From ZOUK Bags On 15/03/2024. I Received Tracking ID The AWB No[protected]. The Courier Partner Was ECOM EXPRESS. My Package Had Reached My City On 18/03/2024. My Package Reached Ecom Express Warehouse On 18th March. After That I Didn't Get Any Further Updates On My Package. I Have Been Continously Contacting Ecom Express On This Issue. I Got A Reply From Ecom Express That My Package Has Been Untraceable Which Is A Ridiculous Reason. Being A Logistics Company How Come A Package That Has Reached Your Hub Suddenly Go Untraceable. I have been continuously contacting zouk for the same issue and then zouk informed that Ecom express tried to deliver my order but i didn't responded when the whole day i was in the given location. To me Ecom express told that my shipment is untraceable and to my shopping portal (zouk) they are saying they couldn't deliver it. I dont know who is lying. I Suspect A Foul Play Here. I Have Never Seen Such An Irresponsible And Unprofessional Logistic Company In My Life. Ecom Express Is A Logistics Company And Your Job Is To Deliver The Shipment Correctly To Given Address Not To Give Reasons Such As Shipment Untraceable. I Want My Package To Be Delivered Asap.

I have ordred item from Kalyani jewellers (instagram page) on 9th march still not received the item
I did online payment while booking again they asking for cod

My customer's product at delivery center for more than 3 days..but they not delivering it..please deliver the product

Customer name - jose
Tracking id - [protected]

I have an order of xiaomi pad 6 and i want to cancel it. Xiaomi is asking the delivery agent to cancel it and delivery agent is asking xiaomi to cancel and I am the one who is suffering in between. What am i supposed to do, no one is listening to me

DHANYA.M.K, 17/03/24
I had placed an order13/03/24.It was processed and out for delivery on 16/03/24.But I want to cancel my order. So I refused to collect that order. Nyka customer service told me to get my refund after it has been checked in warehouse. When I try to contact delivery manager from the message of ecomexhe didn't answer the call. I then called delivery boy, but all in vain.Now OFD lock applied to the product and sitting in transit status. Please do something to get my refund
Order no-NYK[protected]
Order date-13/03/24
Shipping partner-Ecom express
Delivery manager-[protected]
Delivery boy-[protected]