Ecom Express Complaints & Reviews

I have been scammed and delivered a cod package for an amount of Rs.1200, which doesn't have any information regarding the seller on the package, neither the invoice .I never ordered this package, but with my name, phone number and address is mentioned with some order ID: 6105187. I am trying to call the Ecom Express support and delivery boy to complain about the same, but they're not responding. Ecom Express, please check into this, collect this product and do refund for the same.

Maine 1 april ko sama order kiya tha 6 april ko nearest hub pahuch gya 8 ko massage aaya out for delivery lekin saman delever nahi hua undelivered kar diya gya our mereko call bhi nahi kiya gya jab maine call kiya to kisi ne nahi uthaya delivery manager and exicutive dono ko call kiya maine dono call pickup nahi kar rahe hain tracking website pe mera ofd lock applied dikha ra hai

Very bad delivery service 💔
Prepaid parcel bhi deliver nahi hota inse

AWB [protected] from AVN BUSINESS. Call [protected] - Ecom Express
Not delivered by charging money and returned.

What a pathetic service by ecom parterner. I have ordered amul whey protein. The delivery boy never called me. It is showing return to shipper. No response from ecom at all

I was available to take my order but the delivery partner has not come and marked the shipment as customer refused delivery at doorstep.Please delivery my order I need my order today please help me out.

My order from nykaa NYK[protected] should have received day before yesterday bt still hasn’t got yet . got a text msg saying customer has requested to reschedule bt I haven’t requested any or didn’t I got any call from delivery agent . Also got a text yesterday saying products will deliver within 24 hrs but nothing happened . kindly deliver my product as soon

I had ordered 2 bags from zouk on March 24th wroth Rs 3498/- . AWB no[protected] shipping partner - Ecom express.when I tracked my order it was showing like shipment is debagged at location....

I Had Ordered Products Worth Rs 3198 From ZOUK Bags On 15/03/2024. I Received Tracking ID The AWB No[protected]. The Courier Partner Was ECOM EXPRESS. My Package Had Reached My City On 18/03/2024. My Package Reached Ecom Express Warehouse On 18th March. After That I Didn't Get Any Further Updates On My Package. I Have Been Continously Contacting Ecom Express On This Issue. I Got A Reply From Ecom Express That My Package Has Been Untraceable Which Is A Ridiculous Reason. Being A Logistics Company How Come A Package That Has Reached Your Hub Suddenly Go Untraceable. I have been continuously contacting zouk for the same issue and then zouk informed that Ecom express tried to deliver my order but i didn't responded when the whole day i was in the given location. To me Ecom express told that my shipment is untraceable and to my shopping portal (zouk) they are saying they couldn't deliver it. I dont know who is lying. I Suspect A Foul Play Here. I Have Never Seen Such An Irresponsible And Unprofessional Logistic Company In My Life. Ecom Express Is A Logistics Company And Your Job Is To Deliver The Shipment Correctly To Given Address Not To Give Reasons Such As Shipment Untraceable. I Want My Package To Be Delivered Asap.

I have ordred item from Kalyani jewellers (instagram page) on 9th march still not received the item
I did online payment while booking again they asking for cod

My customer's product at delivery center for more than 3 days..but they not delivering it..please deliver the product

Customer name - jose
Tracking id - [protected]

I have an order of xiaomi pad 6 and i want to cancel it. Xiaomi is asking the delivery agent to cancel it and delivery agent is asking xiaomi to cancel and I am the one who is suffering in between. What am i supposed to do, no one is listening to me

DHANYA.M.K, 17/03/24
I had placed an order13/03/24.It was processed and out for delivery on 16/03/24.But I want to cancel my order. So I refused to collect that order. Nyka customer service told me to get my refund after it has been checked in warehouse. When I try to contact delivery manager from the message of ecomexhe didn't answer the call. I then called delivery boy, but all in vain.Now OFD lock applied to the product and sitting in transit status. Please do something to get my refund
Order no-NYK[protected]
Order date-13/03/24
Shipping partner-Ecom express
Delivery manager-[protected]
Delivery boy-[protected]

I had raised a return pick up via Meesho for Order ID[protected]_1 and Ecom Express failed to pick the order. I agree I missed the call from the delivery person and within 10mins I call him back and requested to pick the item back but he denied. He promised that someone from Ecom Express assigned to my area will pick it up again, . But to my surprise, I checked the tracking details on their site with no: [protected] and the ticket is closed.br...

My order is with ecom express for days and everyday they give a new date for delivery and keeps delaying it and I need that order as early as possible but there is no customer service or exact location of the company for myself to go there and collect it and I have already paid almost full amount for the order but still no response from them please help.

If I check the shipping status, it will be confirmed as a failed shipping (Undelivered). Can't it be delivered? I want to know what the shipping status is, do I need to refund it? If I need to refund it, should I contact the buyer?

I want to file a complain against the pickup boy of ecom express... And the behaviour of the pickup boy and he give us threat for debiting money regarding my order... i have his name and id so kindly look after my issue and contact me..

Sir, My Order AWB NUMBER : [protected] Has Been "DEBAGGED" At the Wrong Location... The Shipment was Supposed to be Debagged at "ERUMELY - EMY", But the Status of the Shipment is Showning that Shipment Debagged at "COIMBATORE PROCESSING CENTER - CTP" So, Kindly Resolve this Issue and Deliver it to me Today Itself as Quickly as Possible as it is Urgent....

Sir, My Order AWB NUMBER : [protected] Has Been "DEBAGGED" At the Wrong Location... The Shipment was Supposed to be Debagged at "ERNAKULAM", But the Status of the Shipment is Showning that Shipment Debagged at "COIMBATORE PROCESSING CENTER - CTP" So, Kindly Resolve this Issue and Deliver it to me Today Itself as Quickly as Possible as it is Urgent....

Wronge product deliver plz return my money

Order ID:[protected]

Dear Sir,

I have informed the delivery team to cancel the order, but shipment status is showing as 'Ofd Lock' applied, kindly cancel the order and inform the delivery team of Ecom express to return back shipment to the original source or sender destination so that they can process my refund, requesting you to do the needful and look into the matter immediately.
AwB [protected]
Order details attached.

Regards,
Irshad Ali