Ecom Express Complaints & Reviews

My product is at my local delivery center for 1 week and whenever i contact their costumer care, they always say that they are facing internal issues. How irresponsible can a whole company can be? there are not providing any contact info of the delivery center. How can major companies choose this service? waste of money and fraud courier service. I'm a lawyer and its really pissing me of seeing such a worst reviews for this company. i am willing to take the legal battle with this Org. These kind of fraud companies need to be shut down.

My parcel not received till now
Doc no is [protected]

Not at all calling or delivering products.

It's been 2 weeks I am waiting for the product to be delivered and now it's showing shipment RTO revoked. What's the meaning of this and when will I get the product delivered.

I git a call from ecomm express delivery guy, saying my door is locked and he is giving my order to society guard at society gate.. i made me talked to some body and said that he gave the product to guard .
But while coming in evening from office. I asked secutrity guard. He said no one gave anything and no one came from ecomm express.
My order was worth 1500 and am feeling cheated.
Kindly help

My AwB [protected]
My parcel is not yet received but it shown delivered in Amazon on 18 Sep 2021. In your Ecom express company Raju Singh delivery agent collected my parcel but not handed over the same to Me. Its bad experience. I complaint both amazon & your company. Request take appropriate action to your delivery agent.

Pl send my parcel immediately to my address.
An early action is requested please.

My delivery( Tracking ID[protected] ) by Ecom express has been pending since 2 days. They didn’t even bother to contact and inform me about the status of the shipment. As the payment for the item has been paid in advance, it is a matter of serious concern for me. Please help me out.

I ordered some products from Smytten
on 12th SEP and paid online but didn't receive any package. As per smytten they have dispatched it and the delivery partner has package and they will deliver it.
Ecom express just called once on Saturday while I was on another call so I couldn't receive it. I tried calling back but it was unreachable and The delivery guy didn't call back and after sometime I received message to reschedule and I rescheduled it for sunday.
But no delivery attempt was made. I tried to get in touch with ecom express but I am unable to reach them through the number on website. Mailed them but no response. So I mailed smytten about it and they told it will be delivered asap
Yesterday I received msg stating you will receive your delivery by today and here is your pin. But delivery guy called and told he went far from my address and will deliver by tomorrow noon i.e today. Whole day passed no one showed up or even bothered to call.

What is happening with the delivery of order no [protected]? It was supposed to be delivered by Sept 11. Reached destination city on Sept 5. Noone attempted delivery and now I see status is Shipment RTO Lock? Why? I want my order delivered. I raised a complaint on Twitter and was told the team will take this up on "priority". No update since then which was 3 days back. Is this your "priority" and "expedited support". What is happening? When will I get delivery?

Mere se bol diya ki main abhi a raha hun FIR aaya nahin mere ko bahut time tak khada Raha mein 2 3 hours Tak main bahar khada Raha mere se bola ki main abhi 5 minut mein a raha hun 10 minut mein a ra

My order of Essential Oils was supposed to be delivered yesterday. No one turned up for delivery, however I recieved a text from Ecom Express that my package was delivered. This is extremely unfortunate and I need this issue resolved immediately- but most importantly I need my products.
My order AWB [protected]

Ye mere sath fraud hua. Ye AWB number he [protected]
Mera order number he meesho me [protected] He,
Delivery boy ghar aya.usne otp manga hamne use otp diya to wo bola system me update nai ho raha he and wo bar bar otp mang raha tha, bad me wo dress wapas le gaya bola jabtak system me delivered nai dikhega otp generate nai hua to esliye wo dress return le gaya or muze rat ko mail aya he k order delivered ho gaya ye galat he meesho.online payment tha esliye mera payment or product dono chala gaya.please asa mat karo.please action lo or muze pese return karvao ya product,
Es se pehle mere ek or order par bhi delivery boy ne customer ko wait karva k nsi gaya or order return kar diya mene meesho par feedback share karvaya complain bhi ki fir bhi delivery boy nai gaya dene or order return kar diya.
agar asa sab hoga to apke app par kese believe karenge sab ajtak Amazon ya flipkart ya kisi or par asa kabhi nai hua please kuchh kijiye action lijiye please please

Sir,
This is to inform you that I have ordered a product from AJIO site with Order iD FL[protected]/[protected] and has been received on 11.09.2021. I have paid Rs.528/- for the same above order from my Phone pay account with transaction id: T21109111228323817649890 and the amount was debited from my account and not credited to delivery boy account ([protected]@okicici). He delivered the product to me and told me to confirm the payment status till evening. He later gave me another account (karthik.[protected]@oksbi) (Karthik Shajahan, Mb:[protected] and told me to send money to this account for same. I tried from my colleague account (yuvan.[protected]@oksbi) and the amount credited to the concerned account he shared. When I contact with the Phone pay Customer service and from their server it shows payment has also been credited to his earlier account ([protected]@okicici). When I contact him, he denied it and told that he had not received any amount and misbehaved. I send all documents and screenshots to his whatsapp, no response from his side. However, I waited for more than 3 days and check the payment status and it was not credited back to my account it means it is credited to his account. When I Called him now he use abuse words and don’t have time to speak and not bothered about the payment status. I have lost the amount debited from my account. Due to damaged product, I return the order with id RT45504872. I am very disappointed with your delivery boy (Name and contact number) I am hereby attached the screenshots to you and please do needful. If required I can provide the call recorded clips to you sir.
Thanking You
Yours faithfully,
Dipin

I got iteam delivery via iteam ecom.express which I ordered through Ajieo but I made the online payment on the same day, the cash of that staff account did not fall that day but that evening the payment was made through another account 'Ajieo app gave me cash return' delivery iteam I have returned but the staff in their institution is very bad attitude I put the screenshort of cash fall in the account with this I put it twice I got paid ajieo got cash return but that staff account does not give cash return staff Kerala thiruvananthapuram korani branch staff name (Anudas) plz return my cash

AWB: [protected]
AWB: [protected]
I have not received these 2 RTO products but they are shown as delivered on my meesho dashboard.

return pin code is: 110041

Hii there ecom express,

i want to report a issue regarding to a delivery guy i ordered a mosquito racket from amazon and its delivery date is 18 sep but now its 20 sep the delivery guy delayed my order without my permission amd asking me to delay it.

Hope you will fix the issue thanks !!

The customer care promised me that I'll receive my order at the earliest. I had to receive my order on 25th of August and today it is 19th of September. The order status shows it's locked at rto. What does that mean? I mean the service is pathetic

Its been 15 days but the consignment is not received yet. Pathetic Service. Called Customer Care several times but they are of no use. AWB No. [protected]. From last 15 days they are saying that the parcel is under investigation and ll be deliverd shortly. But no resolution provided so far.

My parcel with AWB [protected] shiped on 5th Sep'21 yet not delivered after repeated follow up. Not responding to my grievance.

It is informed that Delivery centre has some "internal issue"/"Covid-19 issue"

But this are false statement since delivery centre is within my 4 KM radius and there is no such Covid issue in that area.

So, I request from this plateform to delivery the parcel at earlier. Its already 13 th day!!

Not seen such pathetic service like Ecom express.

I ordered prints from zoomin and hopefully you remember my previous complaint of the order not being delivered. The status has finally updated and the latest one is RTO. Return to origin
So can you guys deliver my order or its gone?
Tracking ID
[protected]
Order ID
ZO[protected]
AWB Number: [protected]