Ecom Express Complaints & Reviews

My name is Mallesh Babu and my AWB No is [protected]. On 12 th August 2021 the item which belongs to me has arrived to Ecom express delivery point at Vijayawada. From 28.08.2021 onwards I continuously contact with delivery agent, Vijayawada whenever I received message regarding delivery with Pin number. The delivery agent lift my phone only two times and Stated that the package would be delivered today evening itself. Later, from 4 th of this...

I was supposed to receive an exchanged pair of earphones from jbl centre via ecom express by 08/18/2021. It hasnt been delivered yet. I got messages saying 'product was undelivered as you were not available' although I haven't been contacted about the same. Now the status is changed as 'Shipment RTO lock' AWB No: [protected]. Could you please resolve this...

I was unable to receive first attempt delivery call due to technical issues Since then I have been trying to call ecom people myself to reattempt delivery.But no response from their side and it's being late ....

The order number is [protected] was reached location Dhone but not delivered to customers and customer is available on this number [protected] why not contact please take complaint and solve it....

Delivery is soo late ....

I have purchased mobile case keychain from zapvi, amount paid more than one week I didn't received any OTP, I have given all the details mail id mobile number communication address.
Due to OTP product not delivered to me.
Tracking id [protected]
Order id 3889588
I have given all my proof what I can do further if OTP not received....

AWB-[protected]
My parcel from H&M was to get delivered on the 1st September but no calls were made to me while attempting delivery. This happened on 2nd and 3rd September, 2021 as well. Today I check the status of my parcel and it says RTO locked. I even called the Ecom Express Customer Care guys 2 days ago about picking up the parcel myself but they were not helpful at all nor did they provide any solutions.
Please tell me...

It was more than 10 days that the product reached the final delivery center and even then they are not being delivered. 3 deliveries in total

1) Have tried to reach their customer care center, They are saying some internal issue and the product will be delivered in 24 to 48 hours.
2) Have reached out to final delivery center to collect the parcel my self.without any help, They simply said that there are 1800 deliveries...

They picked up the cycle to return to the seller and held it with them for more than a month. My money is locked because of their bad service. Terrible company...

I had ordered a package from an online retailer few weeks ago. it reached the final delivery station but is not delivered even after a week. it becomes out to delivery daily and becomes undelivered by giving some random reason as "costumer not available", "costumer requested for future delivery". after a few days, it is now going back to the seller. it is still not delivered. poor delivery service even after paying the delivery charges. the...

I had paid the amount twice for the same order due to inconsistency in the app.
And they're not refunding the amount even after raised complaint on several times.every time they are telling amount will be refundedin 24 hours but it didn't for almost 10 days. AWB NUMBER [protected]....

My Flipkart order is not delivering since 5 days it is late date of delivery is 1st September but today 5th September completed
My Flipkart order tracking I'd is [protected]...

Amazon delivered wrong product, asked for pickup (for return), ecom courier was tasked for pickup. First time when they came for pickup, seller was still blaming me for wrong product ordering. Asked for reschedule pickup. no pickup for 3 days.
Amazon raised a pickup again, again with ecom express. No one came for pickup, spoke to amazon, said ecom had some problem. 3 days later, spoke to Amazon, they raised pickup request again, again...

MY AWB NO./ Tracker no is [protected].
The Delivery boy have not visited my address neither called me . and mentioned the remark that customer refused to accept and returned the item.
I am in dire need of that product.I have called the delivery boy two times which is recored to he said to deliver by 4 o clock. but he never called me . and mentioned the wrong remark.

Ecom provide worst service.
Delivery...

I am unable to receive my package as I accidentally typed wrong phone number and incomplete address. I tried talking to the customer service but to no avail. Please look into the matter...

My name is Mallesh Babu. My AWB no is [protected]. After completion of stipulated period. I've contacted with your executive for delay of delivery. Later they send messages to my registered mobile number regarding delivery date and pin number from 05 days. While I have tried with delivery agent contact number. He lifted my call only two times and told me that it would be delivered today itself. But, Didn't receive my shipment sofar. Due to...

Today i reached the courier office and the staff talked to me very rudely and my item not received...

Last two days courier partners are visited me but my delivery item not be given me. Tiday i reached the ecom xpress office dumraon and the staff says to me we cant do anything in your delivery item because otp problem observed since 2 days .. sir so i want to my item pls do something my awb no.. [protected]...

I ordered from wow website and i was supposed to get my order yesterday the delivery person called me only once. I couldn't answer hence when i saw i missed the call i tried to dial the number again but it was asking for pin and i couldn't connect with the delivery person directly . I went to the website and picked the delivery date again and asked for the delivery on todays date. But now my package is showing in rto locked stage.. What is...

I was unable to accept the call of the delivery person once yesterday and i immediately checked later and Reupdated the delivery date to todays date but my order is showing in rto locked stage what does that mean? Is my product returning now? I dont want return please i want my delivery today if its possible.....