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[Resolved]  Ecom Express — bad courier team taking so much time

This is my tracking id[protected]
I got this tracking id on 25th jan 2019, the delivery date was 28-29th jan. i call to customer care 3-4tyms.they told me this shipmemt was shiped on 30th jan from guwahati.its take 5days to process your shipment.i m helpless its a medicine from netmeds.Com.plz register a complaint so that i will get the shipment as soon as possible.
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Complaint marked as Resolved Mar 5, 2019

Complaint Status


[Jan 31, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response Feb 01, 2019 Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express
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    Ecom Express
    Customer Care Service
    Customer satisfaction rating
    42%
    Complaints
    3595
    Pending
    1508
    Resolved
    1090
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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