[Resolved]  Ecom Express — BagItToday Order no 34044928 not yet been delivered

Dear Mr. Karan,


This is with reference to your complaint regarding order number[protected].

We regret for the inconvenience.

We would like to inform you that we are checking with our support team and will revert you very soon. Hence, we request you to kindly wait for some time.

Hope you will cooperate with us.

Thanks & Regards,
Online Support (Bag it today)

Everytime something happens Bagittoday says - Give us 5-6 days and will resolve it.
Now it is close to 1 month - since I buy this product from you.

How long will you take to discuss with your support team, this team, that team?

Dear Mr. Karan,

We would like to inform you that your complaint has been already forwarded to our support department. We checked the status with them and received revert that the same is still on follow up. We assure you that we are working on your case very closely. We request you to kindly allow us some more time to get your case resolved. We make you sure all the possible care shall be taken to get the complaint resolved.

Assuring you of the best possible services, always.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Online Support (Bag it today)

7 days over since your last comment updated - since no, positive response yet.

No confirmation on AWB number nor any shipment update.

Today I completed 1 month. 30 days already has passed in between and there is no trace of my order, Order number[protected].

Consignment Number[protected]
Transporter Name - ECOM
Dispatch Date - Oct 8, 2014

I had given 2 complaints with Bagit Today in last 30 days,
Complaint id-1671169
Complaint id-1677879

All the time they say - We're contacting the support team for the same, wait for 5-6 working days..!!

Today 06, Nov, 2014, when I called the customer care, they are telling we can't cancel your order and return you money back..!!

What do I do now?

couldnot recived my order

My product order no[protected] and airway tracking no[protected] i recieve massage at 10 march that u will recive yr order today, bt couldnot, next day I got mail that u will recieve bt not recieved while status showing deliverd, plz help