[Resolved]  Ecom Express — cancellation of order (awb no[protected]

I am priyanka, i have ordered some product from paytm mall which is couriered via ecom express, and which awb no is[protected]. I want to cancel my this order, because i am not in that area now. I already told this to paytm customer support, but they said it is already shipped. So i want to request you to cancel my order (Awb no[protected]. Please cancel my order now
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Sep 16, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Ecom Express Customer Care's response
Dear Shaarvi,

Greetings from Ecom Express!

Thank you for writing to us. With reference to your query regarding the shipment no.[protected], please be informed that your shipment has been delivered.

Regards,

Ecom Express Team
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