[Resolved]  Ecom Express — cash taken by delivery boy for prepaid order

Awb numbers:[protected] and 41.
These two were prepaid orders however delivery boy has taken cash also. Called customer care, they provided me supervisor number of your delivery center in faridabad. However he didn't pick up the phone. And customer care is not responding properly. Its very frustrating now. I am seller and this incident giving negative impact on my customers.
Kindly look into this matter as soon as possible. As the customer is calling me now and then.

Regards
Rahul das
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Sep 19, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2018
Ecom Express Customer Care's response
Dear Rahul Das,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Regards,
Team Ecom Express
Complaint comments 

Comments

I would like to know my when my parcel will be delivered booked through club factory AWB no[protected] .on club factory tracking it is showing that it is in plane from last 2 days

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