Ecom Express — complaint regarding delivery boy | |
I ordered a product from bewakoof.com (Awb no. : [protected]) which was shipped by ecom express. The delivery boy firstly behaved rudely and refused to come to the appropriate address and went away without delivering the product. Next day he wrote'customer not available' even without calling me. This type of behavior is ridiculous and extremely unprofessional. So kindly take strict action against him as soon as possible. Thanks. Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 12, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from ECOM Express! We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same. Regards, Team ECOM Express Verified Support Nov 20, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team ECOM Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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I bought it on September.
Please refund my money or give me new power bank.