[Resolved] Ecom Express — courier dispatched but not delivered

Tarun P

from Mumbai, Maharashtra

Address:

Telangana , Mahabubabad, 506315

Hello sir/madam
My courier is dispatched on 08/06/2019 but they didn't delivered my package yet.
I have called the delivery executive using my awb num [protected]. He said he will deliver my package by evening on the same day. I called him next day he is not responding to my call till today 12/06/2019. I have two shipments. Tracking No : [protected]
Tracking No of another shipment: [protected]
Please resolve my problem asp. Thank u
My email: [protected]@gmail.com
Phone num : [protected]

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Jul 22, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

With reference to your query/complaint regarding non receipt of AWB number [protected], the said shipment has now been delivered on 13th June at the registered address.
We shall work with our concerned team to get the delivery expedited for [protected] and keep you updated on the same.

Regards,
Team ECOM Express

Verified Support

Jun 21, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 14th June at the registered address.

Regards,
Team ECOM Express