Ecom Express — Courier Executive is refusing to deliver to home address

Venkat Gowda

Nov 11, 2021

Address:

Basapura Bangalore

Dear Team

Ecom Express executive is refusing to deliver my Zomato assets in my home address he has asking to collect from the Hebbgodi office in Bangalore & Asking for delivery Pin but I have not shared him

He is very unprofessional last time same Zomato shipment without delivery to me it's mentioned as a delivered because of that I'm facing problem from Zomato they have deducted Rs 1600 for T shirt & Bag now I'm not able to do the duty also because Zomato app asking for Selfie with bag & T Shirt how I can give with out received assets to me This mistake done by Your executive please take proper action against him & give me the assets to my home address on priority

I have attached the courier details In attachment

More details please reach out to me

Venkat Gowda
[protected]

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2021

Ecom Express Customer Care's response Dear Venkat,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We are pleased to inform you that tracking number – [protected] has been delivered at the registered address on 12th November 2021. We request you to kindly acknowledge the same if shipment is delivered to your doorstep or you can send the details to [protected]@ecomexpress.in for further assistance.

Regards,
Team Ecom Express