Ecom Express — courier not received tracking no. [protected]

Address:B/401, PREM SAGAR C H S, PREM NAGAR BLDG.NO.4, S.V.ROAD, BORIVALI WEST, Mumbai City, Maharashtra, 400092

My tracking no [[protected]] from club factory is taken by the delivery boy
From club factory and delivery boy mentioned that he could not find my address other things was delivered on the same address..
My order was placed on 15th october 2019was picked picked up by ecom on 17th october 2019 & expected date of delivery was 22nd october 2019 but tracking shows that 'your order failed to be delivered due to incomplete address or call failures, we will make a second attempt on the next business day. You can contact ecom express cs team to confirm details."

I want a strict action against this delivery boy
Kindly give me my order as soon as possible order no. So[protected]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Verified Support
Oct 24, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 24 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
Complaint comments 

Comments

Mera order Club factoty ka abhi tak nahi mila

Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Pleased be informed that the delivery of the said shipment has been delayed . We are coordinating with the concerned team to get this expedited and shall keep you updated on the same.

Regards,
Team ECOM Express
Why it doing late I need fst it

Dsudrkaks's reply, Oct 22, 2019
It's only comes in information received why it doing reschedule
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Delivery boy is irresponsible customer not satisfied
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
My order not delievered to me.

My order shows delievered but actully it was not delivered to me.

I checked my address detail and it is correct. It may be delievered wrong location kindly send it to my address.

My address

C-301, Vastu residency near vanmali west BRTS junction punagam road surat.

Regards,
Akshay sanghani
[protected]
Akshay Sanghani's reply, Oct 18, 2019
Kidy check my order and send to me.
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Dear Team,
I ordered shoes from Decathlon ans it was shipped by your company with AWB No. [protected]. But Still we are not received the same.Please take follow up of the same and send it as early as


Rajendra Salunkhe
[protected]
Ecom Express Customer Care's response, Oct 24, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

Thank you for writing to us. With reference to your query regarding the AWB number 2512744763, as per our records the said shipment has been delivered on 15 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
I have a smart phone.
Ecom Express Customer Care's response, Oct 25, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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