Ecom Express — courier service is very bad

pkranwa

Address:

Near KUCHAMAN college Kuchaman City Rajasthan, Nagaur, Rajasthan, 341519

Dear sir, I requested to return a Amazon parcel with Ecom express courier at my location (341519) but the courier boy didn't pickup my parcel, he said that your address is far from our area office so we can't pickup your parcel, you have to visit our office with your return pickup.my Ecom express tracking ID of return parcel is[protected]

It is the 3rd time when I am facing problem with this stupid courier team.please help me as soon as possible.
My alternate contact number is [protected]

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the reverse pick up request and share the new tracking number to assist you.

Regards,
Team ECOM Express