Ecom Express — Courier service related

Ecom Express — Courier service related

L Lalitha ramesh from Chennai, Tamil Nadu Nov 20, 2021 Nov 30, 2021 This thread was updated on Nov 30, 2021

AWB no-[protected] AWB no-[protected] Seller ready to sell customer ready to buy in between delivery agent playing with us. I have ordered from meesho for one of my order I got msg as out for delivery I called delivery agent he didn't pick my call and not even he called me end of the day simply he giving msg as customer refused to receive next day I checked status as shipment rto lock and untraceable I was complaint through mails, msg, and calls to customer executive they simply taking complaints not responding for my 2nd order same I got msg as out for delivery I called agent he said I will deliver afternoon end of the day I got msg as consignee requested for future delivery for two days I got same msg without my knowledge they giving message like this, daily I follow this two parcel I felt tired with this courier service please take some action Was this information helpful? No (1) Yes (1)
Ecom Express customer support has been notified about the posted complaint. Nov 20, 2021 Updated by Lalitha ramesh No one resolved my complaint how you mark as resolved Verified Support Nov 23, 2021 Ecom Express Customer Care's response Dear Lalitha, Greetings from Ecom Express With reference to your query regarding the tracking number [protected], the said shipment is currently out for delivery and the delivery person may coordinate with you before his visit. Please confirm if the shipment is undelivered to assist you. Further, we would like to inform you that tracking number [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express Nov 23, 2021 Updated by Lalitha ramesh One of my order is prepaid so you trying to deliver but my another order is cod so you simply returning to supplier.. It's not fair, how all will order using prepaid??? Order id-[protected] Nov 23, 2021 Updated by Lalitha ramesh On 22 nd oct out for delivery but still now no one called me Nov 24, 2021 Updated by Lalitha ramesh Today's status for my order no one called me Verified Support Nov 30, 2021 Ecom Express Customer Care's response Dear Lalitha, Greetings from Ecom Express With reference to your query regarding the AWB [protected], the said shipment is currently out for delivery and the delivery person may coordinate with you before his visit. Please confirm if the shipment is undelivered to assist you. Regards, Team Ecom Express Nov 30, 2021 Updated by Lalitha ramesh Not yet delivered and also delivery agent didn't respond my call
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