Ecom Express — Delayed in delivery products

I have ordered a product from amazon on 4th october.It was shipped by Ecom express.The product has not delivered yet.It almost taking one month to deliver.Product has arrived in Guwahati on 13th october but i have not seen any move from the last location Guwahati.What is the problem behind this matter? I am very upset with Ecom Express delivery service.Why the product still not delivered to my location(Morigaon).Kindly Solve the issue.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2021
Ecom Express Customer Care's response
Dear Hemant,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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