[Resolved] Ecom Express — delivery agent did not contacted me

shridurga

from Ernakulam, Kerala

Website:

NYKAA

Hi,

Awb no:[protected] &[protected]

On november i ordered on nykaa.
Items not delivered till now but it shows customer not available, but i did not get any call from the delivery boy. I already contacted the customer care executive they told me the product will deliver today for past 5 days. I attached my awb no. Please take some actions immediately.

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Jan 20, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

Ecom Express Customer Care's response Dear Shridurga,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. [protected].

Regards,
Team Ecom Express