[Resolved] Ecom Express — delivery agent did not contacted me

 
2 Reviews
 shridurga on Dec 7, 2018
Hi,

Awb no:[protected] &[protected]

On november i ordered on nykaa.
Items not delivered till now but it shows customer not available, but i did not get any call from the delivery boy. I already contacted the customer care executive they told me the product will deliver today for past 5 days. I attached my awb no. Please take some actions immediately.
Complaint marked as Resolved Jan 20, 2019

Complaint Status


[Dec 07, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Dec 08, 2018
Dear Shridurga,

Greetings from Ecom Express!

Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. [protected].

Regards,
Team Ecom Express
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Please I request you to make it fast... The parcel is very important for me...

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    Ecom Express - delivery agent did not contacted me