Ecom Express — Delivery Agent not deliver my product yet | |||
Dear Sir, I purchased a product from Flipkart. The courier agent was call me on[protected] at 10.40 AM. And told me that he will deliver my product between 2-3 hours. But neither he called me nor delivered my product. The next day(05/08/2021) again I received a message from Ecom " We are unable to deliver the product as you are not available" but the fact is that I haven't received any call from your agent. Today(06/08/2021) I have just received a message from you "You Flipkart order AwB [protected] was undelivered as you were not available - ECOM EXPRESS". I expect Ecom is a branded courier company but your service is too pathetic. REALLY THIS IS HORRIBLE EXPERIENCE WITH YOU. Product Name: Kreatick Back Cover for Oppo A53 - Hello Kitty CaseOrder ID : OD[protected]AWB NO. : [protected] Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards,
Team Ecom Express