Ecom Express — delivery boy doesn't give the parcel

Address:

Dumka, Jharkhand, 814101

I ordered one parcel from amazon, shipment no.[protected], during the delivery the person ask for identity proof and wants to take the proof pics by phone, which is not safe to give as lots of forgery going on by that, so the customer denied, as i brought lots of things from courier but no one demand like that. As present lots of forgery taken place in identity card so its not safe to give the identity proof image an all. This happens to me first time and it shows your failure. Rectify the things and deliver on the same address as mentioned and if you want you can take the recipients image during delivery or otherwise i need to knock customer court for this bad behavior.