[Resolved] Ecom Express — delivery canceled but item does not reach back to origin center.

Sarbo4

from Ranaghat, West Bengal

Address:

Nadia, West Bengal, 741404

My waybill number is[protected]. I shopped at titan.co.in and i cancel my order due to some reason. I also rejected my packet when it was attempted to delivery. But the product still does not yet to reach at the origin center. Thats why my refund not initiated. It is 1799 rupes. Please return the product back to origin center, so that i will get my refund. It is a prepaid order. Please solved my problem and inform me.

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Dec 15, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express