Comments
I didn't receive any call from delivery executive regarding my product then how they are updating like I have requested for future delivery...
I have received the delivery executive phone number through SMS from ecom express.. I have called to that number but he is keep on disconnecting my call.
I need my product to be delivered by today...such an poor service from ecom express
I have received the delivery executive phone number through SMS from ecom express.. I have called to that number but he is keep on disconnecting my call.
I need my product to be delivered by today...such an poor service from ecom express
I didn't receive any call from delivery executive regarding my product then how they are updating like I have requested for future delivery...
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Ecom Express Customer Care's response, Aug 28, 2020
Verified Support
Dear Sir,
Greetings from Ecom Express!
Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.
Regards,
Ramen
Team Ecom Express
Greetings from Ecom Express!
Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.
Regards,
Ramen
Team Ecom Express
Ecom Express Customer Care's response, Sep 1, 2020
Verified Support
Dear Sir,
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 8642911425 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Ramen
Team Ecom Express
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment 8642911425 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Ramen
Team Ecom Express
My product is still not delivered.3days back out for delivery sent a message.please request for future delivery my AWB number is[protected]&[protected]
Ecom Express Customer Care's response, Aug 28, 2020
Verified Support
Dear Sir,
Greetings from Ecom Express!
Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.
Regards,
Ramen
Team Ecom Express
Greetings from Ecom Express!
Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.
Regards,
Ramen
Team Ecom Express
Ecom Express Customer Care's response, Aug 31, 2020
Verified Support
Dear Sir,
Greetings From Ecom Express.
Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
Regards,
Ramen
Team Ecom Express
Greetings From Ecom Express.
Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
Regards,
Ramen
Team Ecom Express
Undelivered
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Ecom Express Customer Care's response, Sep 1, 2020
Verified Support
Dear Sir,
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.
Regards,
Ramen
Team Ecom Express
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.
Regards,
Ramen
Team Ecom Express
I had ordered earphones which worth is 400/- but the delivery boy with out even reaching us he updated that we asked for further delivery and i tell now cant get my product my awb no is [protected] I request to sort it out as soon as u can
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Ecom Express Customer Care's response, Sep 19, 2020
Verified Support
Dear Sir,
Greetings from Ecom Express!
With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.
Regards,
Ramen
Team Ecom Express
Greetings from Ecom Express!
With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.
Regards,
Ramen
Team Ecom Express
My order should have been delivered on 10th Feb. Still it's not delivered.. Giving non sense reasons..
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Ecom Express Customer Care's response, Feb 23, 2021
Verified Support
Dear Sir,
Greetings From Ecom Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.
Regards,
Team Ecom Express
Ecom Express Customer Care's response, Mar 5, 2021
Verified Support
Dear Sir,
Greetings
Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.
Regards,
Ecom Express Team
Greetings
Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly confirm the delivery and the actual date of delivery.
Regards,
Ecom Express Team
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Complaints
6405
Pending
3645
Resolved
1263
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings From ECOM Express.
Thank you for writing to us. With reference to your query regarding the AWB number 2543425940, as per our records the said shipment has been delivered on 11 Nov at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express