[Resolved] Ecom Express — delivery not attempted and shown that delivery was attempted but customer was not available | |||
I have ordered a wallet from amazon.in. And it was to be delivered by ecom express today but the delivery was not attempted and i have got a msg that delivery attempted but customer not available. This is absolutely false. The delivery man even didn't call. I am very disappointed with the ecom express as they update false delivery status on the website. Was this information helpful? | |||
Dec 6, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 Ecom Express Customer Care's response Dear Niraj kumar, Greetings From Ecom Express We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance. Regards, Team Ecom Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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my AWB no. is[protected]
Greetings From Ecom Express.
With reference to your query regarding the shipment has been delivered on 18 Oct 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 8376888888
Regards,
Team Ecom Express