Ecom Express — Delivery of product from Samsung | |
I've placed an order from Samsung shop on 15th July 2020, it was supposed to be delivered on 21st of this month . AWB no : [protected] Am trying to connect ecom express from 21st, but there is no proper response from them . They aren't ready to take responsibility of customers and their concerns. Disconnecting the calls in between . Coming to the order tracking, . It is just running between the hubs and changing the estimated delivery dates everyday . On 21st it was showing 22nd will be the delivery date . Now on 23rd it is displaying 25th as delivery date . Am not the first person facing this issue . Why no regulator are not taking any action against this irresponsible attitude of logistics services . Very much frustrated with ECOM express . Please take an action so that it won't be repeating again with other customers . Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 27, 2020 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address. Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end. Regards, Ramen Team Ecom Express | |
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