[Resolved] Ecom Express — delivery of shipment tracking I'd[protected]

MKGGupta

from Madhipura, Bihar

Address:	Katihar, Bihar, 855113
Website:	Paytm shopping Mall

Please instruct delivery person to hand over product as he didn't attempt to deliver the product even today either making mobile call or visiting shipping address.
Second most pertinent issue of putting wrong remarks of delivery as "Customer refused to pay COD amount" whereas my order is of PREPAID nature.
Refer PAYTM order I'd [protected] dated 15 Dec 2018 and shipped by ECOM AWB No.[protected] dated 17 Dec 2018

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Feb 2, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express