Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Ecom Express — delivery service worst

Very worst service provided by ecom express. Even the customer care is not responding properly. He said that you can google the complain no. Not bothered to respond to the question raised.. As i'm talking they are cutting the line. The delivery guy dint come. He gave a missed cl. Whn i tried to call him back i was not able to contact him.. And he has given a wrong update that consignee refused to get the product. Even somehow i have managed to reschedule the delivery but again the guy didn't come even i didn't get a call from your end about the delivery. The customer care service is very very worst to the core

Awb bill no. - [protected]
ADVERTISEMENT
Complaint marked as Resolved Jun 3, 2019

Complaint Status


[May 01, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response May 02, 2019 Dear Sir,

Greetings from ECOM Express

Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal as we were unable to delivery as per the expected date of delivery. So we request you to kindly coordinate with your shopping Portal for assistance.

Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials.

Regards,
Team ECOM Express
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Ecom Express
    Customer Care Service
    Customer satisfaction rating
    42%
    Complaints
    3537
    Pending
    1495
    Resolved
    1089
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View Full Information
    ADVERTISEMENT