[Resolved]  Ecom Express — denim jacket

Address:

Araria, Bihar, 854328

I have order a denim jacket on 25th nov, 2018 to the address of raj kumar shah, s/o vishwanath shah, south maheswari near police station, post - jogbani bihar, ward no. 17 aria dist pin code-854328., ph-[protected] tracking number is[protected]. Its showing delivered on 1st dec, 2018 to forbseganj, but not received by the correct customer. Its delivered to someone else. I am calling several time in ecom customer care number and raised several complaints about it, but from last 20 to 25 days they are saying please wait 24 hrs or wait for 48 hrs, within that time your problem will resolve. But now already its more than one month but no proper response revised form them.
Please resolve my problem soon